johnzeiger

Why was this marked as resolved?

Nope

Have you located my ticket?

I opened a ticket (ID 3796) on August 23rd but haven’t received a response

The following PHP does not display anything on a Google Pixel 5 either

if ( wonderplugin_is_device(‘Mobile’) )
{
echo ‘This is a mobile or tablet’;
}

if ( wonderplugin_is_device(‘iPhone,iPad’) )
{
echo ‘This is an iPhone or iPad’;
}

if ( wonderplugin_is_device(‘Windows’) )
{
echo ‘This is a Windows PC’;
}

if ( wonderplugin_is_browser(‘Chrome’) )
{
echo ‘This is a Chrome browser’;
}

if ( wonderplugin_is_browser(‘IE,Edge’) )
{
echo ‘This is a Microsoft web browser’;
}

I had several clients having the issue but it seems to have gone away

I upgraded all of my clients’ API keys to v3 at google.com/recaptcha and am having the same problem as others on this thread

The form works fine and the original body of the second email worked, but the first email didn’t work even though it was identical to the first…so, the code was handling the 2 emails differently causing the first email to not work

The form code is as follows:

<h2>Donation Details</h2>
<div style="margin-left: 10px;">
<p>Amount*<br />
[number* donation placeholder "$"]</p>

<p>Type of Gift*</p>
<p>[radio gift-type default:1 "Honor Someone" "Memorialize Someone"]</p>

[group honored]<p>Name of Person to be Honored*<br />[/group]
[group memorialized]<p>Name of Person to be Memorialized*<br />[/group]
[text* honored-name]<br />
</div>

<h2>Acknowledgment</h2>
<div style="margin-left: 10px;">
[group honored]<p>Send Acknowledgment to Person Being Honored?</p>[/group]
[group memorialized]<p>Send Acknowledgment to Family Member or Friend of Person Being Memorialized?</p>[/group]

<p>[radio ack-type default:1 "no" "via email" "via postal mail"]</p>
[group ack]
<div  style="margin-left: 10px;">
[group memorialized]<p>Name of Family Member or Friend of Person Being Memorialized</p>
<p>[text ack-name]</p>[/group]

[group email-ack]
<p>Their Email*<br />
[email* ack-email]</p>
[/group]

[group post-ack]
<p>Their Address*<br />
[text ack-address1]<br />

Their Address (cont'd)<br />
[text ack-address2]<br />

Their City*<br />
[text* ack-city]<br />

Their State*<br />
[text* ack-state]<br />

Their Zip*<br />
[text* ack-zip]</p>
[/group]
</div>
[/group]
</div>

<h2>Your Information</h2>
<div style="margin-left: 10px;">
<p>Name*<br />
[text* full_name]</p>

<p>Email*<br />
    [email* email]</p>

<p>Address*<br />
[text* address1]<br />

Address (cont'd)<br />
[text address2]<br />

City*<br />
[text* city]<br />

State*<br />
[text* state]<br />

Zip*<br />
[text* zip]</p>

<p>Phone<br />
    [tel phone]</p>

<p>[checkbox anonymous "I would like to remain anonymous"]</p></div>
<p>[recaptcha]</p>
<p>[submit "Donate"]<br />
After clicking the Donate button, you will be taken to PayPal's website to complete your payment using either your credit/debit card or PayPal account.</p>

I changed the body of the mail as follows to get it to work:

[ack]Acknowledgment To Be Sent To:

[honored][honored-name][/honored][memorialized][ack-name][/memorialized]
[email-ack][ack-email][/email-ack]
[post-ack][ack-address1] [ack-address2]
[ack-city], [ack-state] [ack-zip][/post-ack]
[/ack]

I had the same issue and it was being caused by the WP Admin Bar Removal plugin

I had to install a caching plugin to completely fix it

Upon further testing, I discovered visitors to the page during the issue need to clear their browser cache in order to fix it

Is there a way to have WordPress clear their browser cache?

That fixed it…thank you!

same issue on https://floralandhardyofskippack.com/