Jona Puyong

Hi @subscribetech and @tobias_conrad

Apologies for the delayed response.

This feature is still logged in our feature request board. Unfortunately, we are unable to provide an ETA for when it will be available in our Thrive Automator plugin.

To explain it further, the feature requests suggested by our users go straight into our strategy board, which is then reviewed by our management team. From there, we take into account the factors when deciding which features of our plugin should be built and which should remain pending.

We also took into account the number of people who have requested this feature. Our management team will then evaluate how many people will benefit from it.

This will then lead to the project’s cost:benefit ratio and the team’s current workload—where does the feature request sit in terms of priority with other requested features, bug fixes for our plugins, and improvements for our existing features.

As much as we would want to accommodate every feature request logged, it’s simply not possible to build everything.

However, we promise that every feature request logged will be subject to review, and we will do our best to improve our software to the best we can over time.

In the meantime, let me know if there’s anything else I can help you with.

Best regards,
Jona

Hi @tobias_conrad

Thanks for getting back to us.

Yes, I have already filed a feature request for this in our system. However, I cannot give you a specific timeline for when this feature will be available in our products.

Our development team still needs to evaluate certain factors before proceeding with this feature request.

Meanwhile, let me know if you have any other questions.

Best regards,
Jona

Hi @subscribetech

Good day! Thanks for writing in.

If I understand correctly, the actions after the second “ONLY IF” filter are not executed if the first “ONLY IF” conditions are not met. Therefore, when an “ONLY IF” filter/condition is not met, all subsequent “ONLY IF” conditions/filters in the automation are skipped or ignored. Is this correct?

If yes, currently, the “ONLY IF” filter in Thrive Automator is designed to proceed if it meets the condition. Otherwise, the automation will not run or proceed if the condition is not met.

I understand that it would be helpful to make the “ONLY IF” filters independent of each other or perhaps add an IF/ELSE condition in Thrive Automator.

With that being said, I went ahead and filed a feature request for this in our system. You can see how we handle these types of requests here: https://thrivethemes.com/docs/logging-and-releasing-of-bugs-and-features-in-thrive-themes/

Please do let me know if there’s anything else I can assist you with.

Best regards,
Jona

Hi @helmutsteiner

Thanks for getting back to us.

I appreciate you for taking the time to share these further details with us.

I have added them in the feature request that I filed in our system.

You can see how we handle these kinds of requests here:
https://help.thrivethemes.com/en/articles/4425620-how-are-bugs-and-feature-requests-logged-and-released

Meanwhile, please let me know if there’s anything else I can help you with. Have a nice day!

Best regards,

Hi @helmutsteiner

Good day! Thanks for writing in.

Yes, we have filed a feature request to support an integration with Acumbamail, and I added your vote for this, too.

Hopefully, this feature will soon be implemented in our Thrive Automator plugin.

As for the advanced features you mentioned, I agree that it would be great to have them on our plugin. At the moment, they are not yet supported.

However, we can add a feature request for this, if you’d like.

Can you share any specific details of what you want to do with this feature or a use case you might have in mind?

That way, our team can remember these specifics during development planning. We would certainly appreciate it!

Thanks, and I look forward to hearing back from you.

Best regards,

Hi @gransort

Thanks for your positive feedback!

We’ve taken note of your request, and added this as a feature request in our system. Hopefully, this integration will soon be implemented in our product.

Thank you, and feel free to pass on any other requests.

Hi @gamicord

Good day! Thanks for reaching out to us.

Currently, the feature you are looking for is not yet supported in our Thrive Automator plugin. I went ahead and filed a feature request for this in our system.

You can see how we handle these kinds of requests here:
https://help.thrivethemes.com/en/articles/4425620-how-are-bugs-and-feature-requests-logged-and-released

Meanwhile, you may check our developer documentation below on how to extend the capabilities of our Thrive Automator plugin:
https://help.thrivethemes.com/en/articles/6003312-how-can-you-extend-thrive-themes-capabilities-as-a-developer

Please let me know if there’s anything else I can help you with.

Best regards,

Hi @ockertc

Good day! Thanks for reaching out to us.

I did a quick search and it seems that ShopMagic is an email marketing plugin for WordPress. Currently, sending emails using Thrive Automator is not yet supported. I’ve logged a feature request for this in our system.

You can see how we handle feature requests here: https://help.thrivethemes.com/en/articles/4425620-how-are-bugs-and-feature-requests-logged-and-released

On the other hand, our products has an integration with the following email marketing services:
https://help.thrivethemes.com/en/articles/4430542-list-of-current-api-connections-supported#email-marketing-services

Please do let us know if there’s anything else that we can assist you with.

Best regards,
Jona

Hi @audioboon,

Good day! Thanks for writing in.

I tried this on my local test environment, and I couldn’t replicate the issue.

See: https://d.pr/v/5ifVnw

Kindly note that clicking this download button- https://a.supportally.com/i/rfkoDp will download a zip file of our Thrive Product Manager plugin. – https://a.supportally.com/i/M9sfwS

In this regard, could you please confirm that you are using a zip file of the Thrive Product Manager plugin?

If the issue persists, could you please try downloading the Thrive Product Manager plugin using a Chrome or Firefox browser?

To explain it a bit further, if you are using the Safari browser, the automatic unzipping option is enabled by default. It might be that Safari automatically unzipped the downloaded file. Therefore, it’s why it says an “invalid archive” error when you uploaded the file.

Kindly read more about this here: https://help.thrivethemes.com/en/articles/4425643-tips-for-downloading-plugins-on-mac-for-wordpress-websites

Please let me know how you get on. Thank you.

Best regards,

Hi @sdnazdi,

Thanks for your reply.

I checked the screenshots you shared, and I can see that you’re doing the steps I did in the previous screen recording I shared. – https://d.pr/v/yBf6bR

In this case, it would be best to reach out to the Forminator support forum and ask them to take a look at this issue as well. They should be able to help you since they’re more familiar with how their product is supposed to work.

If further assistance is needed from our side, please let me know. Have a great day ahead!

Best regards,
Jona

Hi @sdnazdi

Thanks for your reply.

Could you confirm that you are getting the “Failed to process request, make sure your Webhook URL is correct and your server has internet connection.” error upon adding the Thrive Automator webhook URL in the Forminator settings here? – https://a.supportally.com/i/uOZOR6

If yes, I tested this on my end but couldn’t replicate the issue.

Could you please try the following steps? See if this will help fix the issue.

• Temporarily deactivate your plugins except for Thrive Automator and Forminator
• Temporarily switch your WordPress theme to a default theme such as Twenty Twenty-three

If the issue persists, please reach out to the Forminator support team. They could provide further insights regarding the error you’re receiving. 

Lastly, please note that we are using the https://droplr.com/ software for capturing screenshots and screen recordings. Kindly whitelist this website or program in your antivirus settings.

Please let me know if further assistance is needed from our end.

Best regards,
Jona

Hi @caribbeanbruce,

We’re delighted to know that you’re happy with using Thrive Automator!

We’ve taken note of your request, and added this as a feature request in our system.

Thank you, and feel free to pass on any other requests.

Hi @sdnazdi ,

Thanks for your reply.

Here’s how I set up the webhooks connection between Forminator and Thrive Automator.

Please play this screen recording: https://d.pr/v/yBf6bR

With the above setup, the form data submission from Forminator is forwarded to Thrive Automator.

However, as previously mentioned, we don’t have a feature or option to forward the data from Thrive Automator to WooCommerce and create a new WooCommerce product.

Indeed, there’s a webhook option in WooCommerce. However, it seems to be only able to “send webhook” data and not “receive webhook” data from Thrive Automator.

In this case, WooCommerce would need to “receive webhook” data from Thrive Automator.

Perhaps this could be possible with custom coding and by extending the capabilities of Thrive Automator. However, this is beyond our scope of support.

Here’s the developer documentation for our product: https://developer.thrivethemes.com/

I hope this helps you, and please let me know if you have any other questions.

Best regards,
Jona

Hi there,

Good day! Thanks for reaching out to us.

If I understood your current set-up correctly, you wanted to replace “Bit Integrations” with “Thrive Automator” and use Thrive Automator to bridge the connection between Forminator and WooCommerce. Is this correct?

I have done some testing, and Thrive Automator and Forminator can be connected via “Incoming Webhook.” Through this, Thrive Automator can receive the data from the form submissions in the Forminator plugin.

Please see:
https://a.supportally.com/i/cTPmj3
https://a.supportally.com/i/scr4vR
https://a.supportally.com/i/xhCGDD
https://a.supportally.com/i/rT785o

Kindly read more about this here:
https://wpmudev.com/blog/forminator-reports-webhooks/

However, at the moment, the feature to forward the data from Thrive Automator to WooCommerce to create a product is not yet supported.

Besides that, our Thrive Automator plugin doesn’t have the feature to detect the WooCommerce-created product (in draft mode) and publish it automatically. As you can see in the screenshot below, we only have limited triggers available for the Thrive Automator and WooCommerce integration:
https://a.supportally.com/i/TbKwl5

I’m afraid that the feature you’re looking for is not yet supported. However, the good news is that we have built Thrive Automator to be 3rd party friendly so that other developers can extend Thrive Automator’s capabilities.

You can check out our developer documentation here to explore the option of extending the capabilities of our Thrive Automator plugin:
https://developer.thrivethemes.com/

I have also logged a feature request for integrating Thrive Automator, Forminator, and WooCommerce. You can see how we handle feature requests here- https://help.thrivethemes.com/en/articles/4425620-how-are-bugs-and-feature-requests-logged-and-released

Please do let me know if there’s anything else I can assist you with.

Best regards,
Jona

Hi Liliana,

You’re most welcome!

I have already replied to your question about this in our private support channel.

I will close this ticket for now, and if you have any questions, please feel free to reach out. Have a nice day!

Best regards,
Jona