jonnonorton

My hosting tech support had us turn on debug mode for the password reset link being sent over. Here are the errors being thrown in case it’s useful in any way.

Deprecated: Function create_function() is deprecated in /home/rockli13/public_html/wp-content/plugins/floating-social-media-icon/function.php on line 1207

Notice: Trying to access array offset on value of type bool in /home/rockli13/public_html/wp-content/plugins/postman-smtp/Postman/PostmanOAuthToken.php on line 45

Notice: Trying to access array offset on value of type bool in /home/rockli13/public_html/wp-content/plugins/postman-smtp/Postman/PostmanOAuthToken.php on line 46

Notice: Trying to access array offset on value of type bool in /home/rockli13/public_html/wp-content/plugins/postman-smtp/Postman/PostmanOAuthToken.php on line 47

Notice: Trying to access array offset on value of type bool in /home/rockli13/public_html/wp-content/plugins/postman-smtp/Postman/PostmanOAuthToken.php on line 48

Warning: Cannot modify header information - headers already sent by (output started at /home/rockli13/public_html/wp-content/plugins/floating-social-media-icon/function.php:1207) in /home/rockli13/public_html/wp-content/plugins/theme-my-login/includes/actions.php on line 345

Warning: Cannot modify header information - headers already sent by (output started at /home/rockli13/public_html/wp-content/plugins/floating-social-media-icon/function.php:1207) in /home/rockli13/public_html/wp-includes/functions.php on line 6828

Notice: Undefined index: login in /home/rockli13/public_html/wp-content/plugins/theme-my-login/includes/actions.php on line 695

Warning: Cannot modify header information - headers already sent by (output started at /home/rockli13/public_html/wp-content/plugins/floating-social-media-icon/function.php:1207) in /home/rockli13/public_html/wp-content/plugins/theme-my-login/includes/actions.php on line 696

Warning: Cannot modify header information - headers already sent by (output started at /home/rockli13/public_html/wp-content/plugins/floating-social-media-icon/function.php:1207) in /home/rockli13/public_html/wp-includes/pluggable.php on line 1355

Warning: Cannot modify header information - headers already sent by (output started at /home/rockli13/public_html/wp-content/plugins/floating-social-media-icon/function.php:1207) in /home/rockli13/public_html/wp-includes/pluggable.php on line 1358

Thanks so much for your response Jeff I really appreciate it.

I contacted my hosting provider to have them help me complete the steps mentioned however they said there is no server-side caching active on my website. Any other ideas?

Here was their full response:
I do not find server side caching on this server. To the best of my knowledge, it does not have a server side cache. Did the developers give you any other suggestions to try?

This is the error I get on page when I click the link:
Error: Your password reset link appears to be invalid. Please request a new link below.

My email also has raw HTML formatting which looks very weird. I’m not sure why that is happening either.

Email Text:

Someone has requested a password reset for the following account:<br />
<br />
Site Name: Rocklin Historical Society<br />
<br />
Username: rocklinhistorical<br />
<br />
If this was a mistake, ignore this email and nothing will happen.<br />
<br />
To reset your password, visit the following address:<br />
<br />
<a href="REDACTED FOR MY SAFETY" rel="nofollow">ALSO REDACTED FOR MY SAFETY</a><br />
<br />
This password reset request originated from the IP address REDACTED FOR MY SAFETY.<br />

I found this thread in 2019 and while it didn’t help me directly it did point me in the right direction so I decided to share what I learned to help someone else out.

My problem ended up being a plugin conflict. Ironically the plugin is supposed to augment WPBakery and was made by my theme developer (Goza Theme) and it caused the WPBakery editor to not show up at all. This has happened to me before but since the conflict was a theme plugin this was the last solution I tried because I assumed that SURELY no theme developer would make such a big mistake. Also the theme was updated a few months ago so it’s not like it’s some archaic theme that doesn’t get updates.

OK so here’s your solution in step by step format:

1. Turn off every plugin that you do not currently use on your site. This may be extremely difficult for those of you that have a very complex site so you can instead just go one by one disabling plugins to find which one is the problem. Because I just installed a brand new site on a test server I can do whatever I want so I just disabled everything and that fixed it. Then I enabled them one by one until I figured out which one broke it finally. Again if your site is not brand new and you have a lot of plugins doing this may completely break your site and cost you a lot of money hiring someone like me to fix it so you need to start with the newest plugins you installed (most likely to have caused conflict) and also try the most non-essential plugins you have installed. This step is really important and that’s why this paragraph is so long. Don’t ruin your site by taking steps you don’t understand.

2. Once you determine which plugin is the problem you need to figure out how to live without that plugin and if you can’t live without it you need to contact the plugin developer to resolve it the conflict. My plugin was an events manager of some sort and I don’t need it for my site build so I just disabled it and got started building.

I really hope this helps some people. If you really can’t get the editor to show up try using Firefox or Google Chrome (whichever one you use, try the other one. I use chrome and sometimes using firefox resolves issues for me)

@atrixdave yes you have to have an SSL certificate on your server to run this plugin. then enable SSL in WooCommerce settings.

I have had the same issue with Honey theme. I’m not sure how they got in except maybe because my WooCommerce is outdated.

WordFence should have prevented these changes from being made.

That did it, thank you so much! I needed to change to 2014 for the new year. This thread and the comments in it helped me a lot, thank you everyone that took the time to help me fix this issue ??

Unfortunately, though, the code removed all my events from the calendar. Any ideas why?

That worked beautifully. I didn’t have the section of header.php but my theme has a custom code area where I was able to put it in (Honey theme)

Also, the box you are talking about in your solution #2 is actually a box that is provided by the third party plugin you installed to feature your authors. I don’t think that’s a default wordpress feature. When I checked that box it turned off my new author boxes which I actually wanted to view. As info

Medievaldragon, you need to put a lot of this code into places other than the user.css file. That’s probably why they didn’t work for you.

For example, the fix that worked for me required me to enter the code into the Custom CSS area of my theme. I didn’t need to use the edit theme area at all, which is where the files you’re talking about are stored.

Try making sure you use the fixes in the correct area of your WP site and you may have better luck with the solutions provided on this page. I know I was having the exact same problem you described and it was fixed with Rodrigo’s last post. Your theme is different than the one I’m working on with this client, but it may be worth trying it the way it was described to see if it works for you.

That worked perfectly Rodrigo. Thank you so much for helping me ??

I’m having the exact same issue, but I am using the Admired theme. I tried all the solutions in this thread in both the custom CSS file of my theme as well as the custom CSS area provided within my theme. No luck.

Rodrigo, would you mind taking a look at my blog and telling me what I’m doing wrong? blog.vestatrader.com (it will take forever to load, not sure why this is happening either but it could be server side, my client is hosting with a small company out of Denmark)

Any ideas? I have a great plugin that is showing my authors’ info already, so I just want to get that default area out of there.

Nevermind I found it:

https://www.ads-software.com/extend/plugins/facebook/developers/

Could anyone at the Facebook team take a look at my site please? I’ve been on this for hours at a time days in a row and I just can’t figure out what I’m doing wrong at all.