joonas2701

Hello!

Thank you for your reply.

Once I disable the WP Fastest Cache plugin, pop-ups are gone.
Although clearing the cache did not solve the problem, I now will seek the problem from the cache plugin instead. Thank you for your time and effort!

Regards
Joonas

Hello!

I tried to clear the cache many times – no effect.

A detail I just noticed is that when I am logged into WordPress and open my frontpage (the page I initially added my pop-up to) then the pop-up does not “pop up”. Whenever I open the page WITHOUT being logged in it still pops up.

Popup Builder version 3.62.1

As for the Dummy page I mentioned earlier.
The popup I created

I tried editing it by pressing the “Edit” button. There is an Image Popup Main Options tab where I can choose the picture for my popup. It seems that the popup does not take the picture change into account as it still displays the original picture even if I change it.

Where I wanted to change the picture

When I deleted the picture from my media files the popup still occurs, but nothing will be displayed (only the “X” button where I can close the popup). When I added the picture to my media files again, the popup started showing the picture again. The picture had to be with the same name as the picture that was added to the popup.

The way I added the popup to my page

• This reply was modified 5 years ago by joonas2701.
• This reply was modified 5 years ago by joonas2701.

Update:

Pop-up still occurs even after deleting the popup builder plugin.

As a simple test I installed the plugin again, created a new dummy page, and added a popup. This popup can no longer be edited. Disabling it had no effect, changing the picture did not do anything – I can still see the initial picture.

This popup seems to be hardcoded into the page but I cannot find a place to edit or remove it.

Do you have any ideas how to proceed?

Hello!

I do not recall adding any shortcodes. Only thing I did was add the pages I wanted the pop-up to jump up (that was in the pop-up editing screen). If that added any shortcodes then sure, the shortcode may be the problem here.

The problem I am facing right now is that I cannot find the place to add/remove any shortcodes from my pages.