Joovii

Hi,
I believe our plugin books for next business day when the delay count crosses a weekend. We will investigate setting counting only working days as an option in our next release and update here once done.

We have added Canada.

We will solve this in our next release.
By that time you can solve this by adding some weight and dimension to each products.

Thanks

There has been no update to the plug-in yesterday or some weeks now. Can you share exact pickup and destination suburb/post code, also we suggest use the validate Sendle page in the plug-in to check these locations rather than Sendle website.

Thanks

@sterndata What are you suggesting we are doing?

As you can see the problem was solved when the merchant typed the data correctly. As for collection of information, we request merchants to contact us via our support ticket system and work directly with them to solve issues.

Hi,
I have added an option to the plugin to Enable/disable warning text and also change the text.

Thanks

Hi,
We can’t break any product to exactly match the 25kg max weight limit.
So we broke the total cart weight into nearest possible distribution of the product weight.
like we broke your cart example into 3 packages
1. 22.2 kg
2. 21.3 kg
3. 10.2 kg
and then processed each package sendle price and then sum it returned the final price.
Here each package price = 31.2 so total is 93.6.
Like the following url of your example
https://joovii.com/wp-content/uploads/2021/08/wp-sendle-max-weight-limit.jpg

Thanks

We have fixed it in the latest release version 5.0

Thanks

Hi,
I have added ossm_filter_customer_reference filter to the plugin.
Please let me know it is working or not.

Thanks

Actually this email is sent by Sendle not the website/plugin. You’ll need to contact Sendle to check on how to change the content of that email.

I have fixed the issue and uploaded a new version in wp.
Please update your plugin.

Thanks

Hi,
I have fixed the issue, please update the plugin.
Thanks

Hi Marvin,
We have released a new version(4.7) to fix the shop manager access issue.
I have added an option admin sendle setting to allow shop manager access.
Please update the plugin and set the “User Role Manager” = “shop manager” in the admin sendle settings.

Thanks

Hi Marvin,
We are working on this issue and will release a new version for it and let you know when completed.

Thanks

You can add a text in the wp-admin sendle title like this
https://prnt.sc/12fkbxm

then it will be shown in the checkout like this
https://prnt.sc/12fk9u5

Thanks