jordanleven

Okay, so it looks like the plugin is up-to-date and running a supported version of PHP. Force Refresh has a debug mode that will output what is happening behind-the-scenes in your browser console. You mentioned that this is running on an Internet-connected TV, so I’m not sure you’re given access to the browser console. If you know how to access that on your TV, you can follow the following steps there. Otherwise, if not, you can perform the following steps on a computer.

1. In one browser window, navigate to the Troubleshooting page in Force Refresh and toggle on Debug Mode and click Exit Troubleshooting. You will now see a banner indicating that Debug Mode is active.
2. Open a separate private browser window (i.e., Incognito on Chrome), navigate to the homepage of your site, and open the browser console. Be sure that All Levels is selected for logging. Here, will begin to see logs being output from Force Refresh that will all begin with ForceRefresh, with the first message being, Debug mode is active.
3. With both browser windows open, start a screen capture to record a video of your screen with both windows visible, including the browser console of the second window. In the first window, click the Force Refresh button. In the second window, messages will continue to log, Next check in...seconds. Keep rerecording until the countdown is complete.
4. Send the screen capture over and we can continue debugging.

Hey @nic12937,

When did this behavior start? Did it randomly appear or did it happen after a recent plugin update or WordPress update?

And please send a screenshot of the troubleshooting screen, which you can navigate to from the Force Refresh admin page and clicking on Troubleshooting.

hey @pro100i, for feature requests, feel free to submit issues to the GitHub repo. This forum is only for support.

Hey @nikketrikke, this is not a supported feature of this plugin. Force Refresh is a way to simultaneously require all browsers to refresh, not for individual browsers to refresh based on actions. Best of luck in your search!

Hey @nikketrikke, I’m having some trouble understanding the problem you’re seeking a solution for. Are you asking if it’s possible to request individual browsers to refresh based on actions, like leaving a page?

Thanks @laserstore!??

@laserstore – perfect! I went ahead and released version 2.8.2 which contains the fix. Your beta version will continue to ask to the latest version since it contains a development build of the app and, on average, is larger and less performant than the production build. As soon as you can, please be sure to update to 2.8.2.

Thanks again for alerting me of the issue and for your willingness to troubleshoot. Let me know if you have any other questions or issues. In the meantime, I’m going to close this support ticket out. Have a good one!

Jordan

@laserstore Quick edit: I just realized that WordPress doesn’t recognize beta builds of plugins (ones ending in -XXXX.0) so quick update if you haven’t already installed the beta version with the fix. Instead of the version I sent, please install version 2.8.1-788E4D.0. You can download it directly at https://github.com/jordanleven/force-refresh/releases/download/v2.8.1-788E4D.0/Force_Refresh_v2.8.1-788E4D.0.zip.

This fix is identical, but the version is slightly different. Instead of a variant of the 2.8.2 version, it’s a variant of the current 2.8.1 version. This subtle difference is so that once you have the beta version installed, you can update directly to the next version from the WordPress Plugins panel, which will be 2.8.2.

Hey @laserstore – thanks for getting back to me so quickly! I believe I’ve identified an issue with running Force Refresh with PHP versions below 8.0 and have a fix ready.

The process for validating this fix involves installing a beta version of the plugin containing the fix. Once I’ve confirmed that the beta version fixes the issue you’re describing, I’ll be releasing this publicly.

To install, the beta version, please navigate to the Releases section of Force Refresh to install version 2.8.2-788E4D.0. You can download it directly at https://github.com/jordanleven/force-refresh/releases/download/v2.8.2-788E4D.0/Force_Refresh_v2.8.2-788E4D.0.zip.

Once installed, let me know if this fixes the issue. If it does, you can leave it in place and it’ll automatically be updated to the next version (2.8.2) when you run updates. If it doesn’t fix the issue, let me know what you find.

Let me know if you have any questions!

• This reply was modified 1 year, 3 months ago by jordanleven.

Hey @laserstore, can you send a description of the error you’re seeing along with a screenshot? Additional logs from your server (if you’re seeing an error there) would also be helpful.

Additionally, please send along the version of PHP and WordPress you’re on. To do that, navigate to Force Refresh on the site running 2.7, click on Troubleshooting, and send a screenshot of what’s there. Thanks!

• This reply was modified 1 year, 3 months ago by jordanleven.

Hey @ricrat51,

Force Refresh is compatible up to 6.2.2 even though the reader only indicates 6.1 compatibility. The documentation will be updated soon to indicate compatibility up to 6.3.

@angeluisfc,

Yes, since this request for the current page version can be taxing in the server, request intervals max out at one every 30 seconds per page. If your server is having difficulty keeping up with the requests for larger sites, this interval as be adjusted up to once every two minutes.

As far as the crawling goes, I believe that the Ajax and is required to be allowed by bots. You can always adjust your own robots.txt file if you’d like.

https://wordpress.stackexchange.com/questions/403753/why-does-do-robots-allow-wp-admin-admin-ajax-php-by-default

Hey @angeluisfc,

That API endpoint is used to check what the current version of the site is and is required for the plug-in to work. I’m not sure i understand what you mean by, “After checking the logs files, I’ve seen Googlebot spends most of the time on the “wp-admin” folder with those URLs.”. Do you mind explaining the problem you’re experiencing in more detail?

Ah, gotcha. That makes sense. Happy to help get that sorted out — let me know if you run into any hiccups. I’ll close out this request for now.

@fabricis,

This is a feature of WordPress to match the server’s version of PHP against the required version for the plugin. I double-checked and Force Refresh does require no higher than PHP 7.4.

Are you able to provide a screenshot with more info about your PHP version using something like phpinfo() or a plugin?