jordanwarner

I’ll check it out. thanks for the (ridiculously fast) help! ??

This is brilliant! thanks for the help!

OK, I was able to speak with the theme author and found out that this problem is indeed caused by the page builder. They are working on a fix, but in the meantime (in case anyone else has a similar issue) suggested a workaround wherein I type a list of keywords in the default WP editor before enabling the page builder. Then, prior to saving/publishing, I switch to the page builder and then build the page. The initial list of keywords is retained in the database, and though not visible to the public, it gives the search engine the info it needs to at least return semi-relevant results.

Thanks for your help again Mikko. I should be good to go from here on out.

(sorry, posted twice by accident)

Hi again,

Unfortunately I don’t have access to the plain text editor at all if the “page builder” is enabled. Basically the theme lets me choose between the standard WP editor (w/ visual & text tabs), or the “page builder”, in which case I can no longer access the text tab at all.

Your theory could very well be correct, but I don’t think I can test it. I’m not sure if this is what you’re referring to, but I have “expand shortcodes in post content” checked in Relevanssi settings. Is this the shortcode you’re referring to?

I don’t use a shortcode to call Relevanssi at all on any of my pages/posts – I assumed it kicked in automatically once the plugin was installed? Perhaps I have my setup wrong?

Appreciate the help.

Hi Mikko,

Yes, I was wondering about this. The theme uses a “page builder” to make content management easier for the client (drag and drop modules, layout managing, etc. – for a screenshot of the page builder, see this – https://camyno.wpengine.com/hello/#page-builder ).

The content is all built in the page builder, as opposed to the default WP text editor. Oddly though, some of the pages built this way still seem to show in the search results, but most do not. I have a request into theme support as well, but no reply so far. I imagined this content would still be found in the database since it’s still within the typical “page” post type, and the theme has a default search feature (which would be silly if content built with the page builder can’t be searched)… but who knows.

Hope that’s helpful info. Again, really appreciate the help.

Hi Mikko, thanks very much for the help.

I just re-checked my indexing options and they appear to be set correctly, but I’m not very experienced with this plugin so I could be missing something. “Pages”, “posts”, “FAQ” (custom post type) are all set to be indexed and I have built the index.

If you just type in “hcv” for example, the page you listed above will be found in search results. But if you type in “homeownership” or other common phrases, I get nothing.

Can you advise for next steps? I’m happy to paste a screenshot of my settings if that would be helpful or if there’s a certain setting I should check, that’s fine also.

As a reminder, I wasn’t getting these results even before I installed Relevanssi, so I’m concerned the theme may be bypassing the typical WordPress search or something?

Thanks again for the help and time on this plugin. It is appreciated.

Hi again. I unfortunately have to resurrect this issue. Search has suddenly stopped working again – it’s not taking a long time to search like the original issue I posted above, but it suddenly finds no results no matter what I search for. Even if I leave all the filters set to “search all”, the results say nothing is found.

If I search through the regular WP search, I find results, and the plugin was working previously (I left the site alone entirely and it stopped working – nothing changed at all). It’s as if the plugin suddenly stops seeing posts randomly, or perhaps can only see posts that were before the search form was initially created? This has happened several times in my testing, but I can’t figure out the pattern or why it suddenly seems to start working again from time to time.

Is there any way to refresh the index for the search, or do you any thoughts on how to kickstart the search to work again (to repeat, no settings have changed – it just stopped working randomly). Happy to give you the login info if you need it.

Thanks very much!
Jordan

Okay, thanks again for the help!

Appreciate the help. When you say “add those meta field values in your post content”, do you simply mean to remove them from custom fields and have them be in the normal wordpress “the_content” area? Or is there another way to add the meta field values to the post itself but keep them as custom fields?

Thanks!

Crazy – I just changed the boolean setting in the form for custom meta from OR to AND, and that seemed to kick everything into motion. It’s working again, and moving fast. Seems to be resolved, and hoping it stays stable.

Still would appreciate any insight on what I did wrong to cause the problem in the first place. Really appreciate this plugin – it’s the best I’ve been able to find related to custom searching.

Hi, thanks a lot for the response!

Sure thing – here’s the link to the search page.
https://www.pgcgolfcar.com/inventory/search/

As you can see, using the “quick search” works well, but the “advanced search” (which utilizes the plugin) takes a very long time to search, and always returns no results.

Since you won’t be able to tell, if you were to search for an “orange” exterior color (and leave all the other settings on “any”), that should return this result:
https://www.pgcgolfcar.com/inventory/golfcars/rx-freedom-3-2-2-2-2-2-2-2-2-3/
(as you can see, it has an orange exterior color in its custom field).

This was working properly, but then suddenly stopped working and the very long search time started happening as soon as it stopped working. Right before this stopped working, I removed a bunch of golfcar/posts (moved to trash), and added some new ones. The plugin hasn’t been able to find those new posts at all.

Hope this is helpful. Really appreciate your help!
Jordan

No, only certain pages which accept online donations. So I’ve selected those pages within the WordPress pages admin area to be secure, and the child posts which are beneath those pages (which also need to be secure). The rest of the site should be non-secure. Hope that helps.

Update: I just tried changing the permalink on the parent page to see if that would help, but it actually made it worse. Now none of these pages are defaulting to https in the menu, even though they all have the “secure” box checked.

I have custom permalinks plugin installed – perhaps that’s causing a conflict?

Thanks so much,
Jordan

Hi Ken,

Just got this working (accidentally) a few days ago. I added <?php wp_head(); ?> right before the closing </head> tag and <?php wp_footer(); ?> right before the closing </body> tag. I guess that wasn’t included in my theme by default. Hope that helps.