joshben

Hi,

You should contact the theme developer. This file it’s attempting to link to is no longer included in WordPress. So when you deactivate the theme the error goes away because its no longer looking for a file that does not exist within your WordPress files. Please contact the theme developer and let them know about this issue.

Please let me know if this helps!

Thanks!

Hi,

It looks like your site is running into errors. I would contact your host to see if they can help you fix them. Have them check your php error log and see if they can help you with the errors that are listed there. Just from looking at it though, you may attempt to increase your site’s php memory. This may not work but it would not hurt to try. https://kb.wpbeaverbuilder.com/article/37-increase-the-wordpress-allowed-memory-size

Please let me know if this helps!

Thanks!

Hi,

Have you talked to your host about this issue? WordPress won’t just delete your tables. Also, do you have tables that are prefixed wp_ in your phpmyadmin?

You should contact your host to see what could be going on here.

Please let me know if this helps.

Thanks!

Hi,

Have you thought about using a simple form plugin such as ninja forms or contact form 7? Then you can control the access to the page for logged in users using another WordPress plugin such as these listed below.

https://www.ads-software.com/plugins/pagerestrict/
https://www.ads-software.com/plugins/restrict-user-access/

I would use the combination of a form plugin and a membership/restrict access plugin.

Please let me know if this helps.

Thanks!

Hi,

There could be a couple of bottlenecks when using the WordPress rest API. Are you using shared hosting for the site you are uploading the products to? DNS lookups can be very slow. Getting your request processed on a shared server with thousands of sites can take time. Also when making a REST API request WordPress has to load its theme and plugins first so your site speed with plugins and themes. Then also your upload speed from your current internet connection also plays into this as well. So these are a couple of things I would look into to see why uploading products through the REST API is slow for you. You may attempt to disable your themes and plugins to see if one or more of those could be causing issues.

Please let me know if that helps.

Hi,

Okay, looking at the link you attached the images are 404’ing which means they are not found at the location that WordPress is looking for. Is this the correct path for this image: https://dckprint.com/wp-content/uploads/2019/08/ninja_tee_front-600×600.jpg

If that is the correct path have you attempted clearing any cache you have? Have you changed the location of your wp-content folder? Have you changed how media is stored on the WordPress site on the “settings -> media” “Uploading Files” setting?

Please let me know if this helps.

Hi,

Can you please attempt to deactivate your plugins one-by-one to see if one is causing the issue? You may also try to switch your theme to the default WordPress theme to see if your theme could be causing this as well.

Please let me know if this helps!

Hi,

There are a few solutions to this issue. First, are you running PHP 7.3 and WordPress 5.3? You may try downgrading to PHP 7.2.

Next, you may try increasing your site’s memory limit. https://haydenjames.io/understanding-php-memory_limit/

If neither of these works you may attempt to work around it.

1. Go to your media library and select any picture. Preferably one that you managed to upload successfully. Click Edit and look at where the picture is located. keep this open or remember it.

2. Connect to your server via a FTP client and navigate to this folder where your images are stored. Upload your large photographs to this folder.

3. They won’t show up in your media library yet. You need to use a plugin called ‘Add From Server’. Download that and install/activate it (by Dion Hulse).

4. Backup your WordPress installation (just in case).

5. Finally, hover over Media and then select the new option = Add From Server

6. Navigate to the folder where you uploaded your photo’s to. Make sure you select just the photos you want to import into your Media Library (although you could delete the duplicates if you make a mistake).

7. After you click go, it’ll take some time, but don’t cancel it or refresh the page. Just wait, and you’ll get a notification on the same screen when it’s done. Along with a new list of imported files (including size variations if applicable).

8. Now your photos will be in your media library with ‘scaled’ at the end. You can now use these in your posts and they will work just fine.

NOTES
The files are imported to wherever you select them from. So it’s important that you put them in the same folder as the rest of your active pictures BEFORE you import them. Other wise they’ll show up in the media library, but won’t actually work on your website (took a while to figure this out).

I’d recommend importing 10-15 pictures at a time if they are large. Any more and you risk being signed out of your cPanel due to inactivity and it may break your installation (maybe, hence the backup).

Also, you may look through this www.ads-software.com thread as many solutions are discussed in the thread. https://www.ads-software.com/support/topic/unable-to-upload-images-67/page/5/

Let me know if this helps!

Hi,

Have you attempted disabling your plugins to see if one is causing this? Also you may try switching your theme to the default WordPress theme to see if your theme could be causing this.

Thanks!

Hi,

Have you tried this plugin here?
https://www.ads-software.com/plugins/wp-carousel-free/

Thanks!

Hi,

Is each email the same? Also have you attempted deactivating your plugins to see if one is causing this? You may also try deactivating your theme.

Thanks!

Hi,

I would check with your host to make sure your permissions are correct for your media folders. Also, you may check your wp-config.php file to make sure there is not define that is forcing media to be placed in that specific folder.

Please let me know if this helps.

Thanks!

Hi,

Have you attempted deactivating your plugins one by one to see if one is causing the issue? Also you may try switching your theme to one of the default WordPress themes.

Please let me know if this helps!

[Moderated: Signature removed.]

• This reply was modified 4 years, 11 months ago by t-p.

Hi,

This is more than likely a conflict with your theme or one of your plugins. Please attempt switching to one of the WordPress default themes, and deactivating your plugins to see what is causing this issue.

Please let me know if this helps!

Thanks!

Josh

Hi,

I would use google spreadsheets plus the plugin I have pasted this below. Anything else will need a custom solution that will need to be programmed out.

https://www.ads-software.com/plugins/inline-google-spreadsheet-viewer/

Please let me know if this helps!

Thanks!

Josh