Hey @mlargue, that really a bad way to give rating. I don’t think you can criticize someone’s business just because they refuse to refund.
I hope before purchasing any product you gone through company’s policy and other TOC.
As par explanation from rtmedia team Dinesh, I think you are asking about GPL ?? . I personally suggest you first read what is GPL. rtMedia is open source and GPL along with all add-on.
And how many plugins/themes you are using with your site? and out of those how many plugins supported by each and every theme? there are 1000’s plugins and themes available and I don’t think those all are 100% compatible with each other.
Just for your info, I am one of the happy customer of rtMedia, their support team always helpful and provide almost all kind of support along with server related issues which other company’s do not provide.
So the point is, always give a chance before criticize ??
