Joshua

Back again lol! This time a “failed to update product” Haven’t added any new plug ins except for Defer transictional emails and even when i added that (which was yesterday) i was still able to update my products

Thanks Stef, you may not have been the direct reason it got fixed but you ARE the reason I was pointed in the right direction. Will mark this as resolved, feel free to use my fix for any future issues you find in the forum!

So, we got ahold of GD and they changed a setting in the cpanel (mail routing) from local to remote and sure enough it fixed it

Okay, I will look into the link you sent and fiddle with it. You’ve been much help Stef. Will leave this thread open in case it doesn’t work

And yes, I was using the domain address which was “[email protected]”

Im not sure where I would find the SMTP key and token at. I am using WP Mail SMTP

Okay, we’ll fiddle with it some more and hopefully get it fixed before having to reach out to GD. Thanks for your help tho!

I did have WP SMTP configured correctly (per GD’s requirements) rather than MailPoet but when i went to place a test order with WP SMTP the place order button would just spin until it took me to a 404 page. For context, I deactivated the MailPoet before activating the WP SMTP plugin and then placed a test order and that’s when it would spin out. Yesterday, (with WP SMTP) the test order would go through and the “Thank you” email would get sent to the customer but I would not receive the “New order” email. Might sound a little cryptic but this is my first time building a site so my explanations aren’t the best

For context, we’re registered AND hosted with GoDaddy

Yeah, I cant seem to figure out how to make the image a URL since that’s the only way it’s allowing me to add a picture

So, I recently found a work around by creating a gmail for the business and having the “New order” emails go there which then gets forwarded to my outlook business email(leaving a copy behind) here is the current mail settings under woocommerce

No, my personal email received the “Thank you for your order” email when i submitted the test transaction. From my understanding, my BUSINESS email should’ve received a separate?email, the “New order” email, correct? I (my personal email) received the “Thank you for your order” but my business email did NOT receive the “New order” email for the same transaction