josssv
Forum Replies Created
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Thanks for the tip! I submitted a ticket and got the answer immediately. It is a known issue and got some nice code to add to my style to temporarily fix it until a new update comes out. Thank you!
Just to confirm, the same happens with Hello Elementor template.
Some initial feedback. Since I got errors using both templates, I switched back to Astra.
- I disabled all ongoing experiments. Outcome => No improvement
- In addition to 1., I disabled all stable features => Errors continued appearing; however, less often.
- After 2., I activated some stable features, for example, “improved css loading” / “inline font incons” => Increased the errors occurrence.
Conclusion: Deactivating all experiments and stable features does not lead to correct operation even the errors occurrence decreased.
Some examples of the errors:
[26-Aug-2024 15:27:41 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor//includes/db.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 15:27:45 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/core/common/modules/event-tracker/data/controller.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 15:30:26 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/includes/base/skin-base.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/managers/skins.php on line 111
[26-Aug-2024 15:30:26 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/themes/astra/inc/builder/type/header/below-header/class-astra-below-header.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/themes/astra/inc/customizer/class-astra-builder-customizer.php on line 306
[26-Aug-2024 16:19:46 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/modules/dynamic-tags/module.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 16:19:46 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/modules/page-templates/module.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 16:19:46 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/plugins/astra-sites/inc/lib/gutenberg-templates/inc/classes/ast-block-templates-zipwp-api.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/astra-sites/inc/lib/gutenberg-templates/ast-block-plugin-loader.php on line 79
[26-Aug-2024 16:24:46 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/core/dynamic-tags/manager.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 16:24:46 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-includes/block-patterns/query-offset-posts.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-includes/block-patterns.php on line 33
[26-Aug-2024 16:24:46 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-includes/block-patterns/query-offset-posts.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-includes/block-patterns.php on line 33
[26-Aug-2024 16:24:46 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/core/experiments/manager.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 16:34:22 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/modules/apps/admin-pointer.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 16:34:22 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-path-processor.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-container.php on line 82
[26-Aug-2024 16:34:22 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/woocommerce/src/Admin/RemoteInboxNotifications/RemoteInboxNotificationsEngine.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[26-Aug-2024 16:42:50 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-includes/rest-api/endpoints/class-wp-rest-users-controller.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-settings.php on line 301
[26-Aug-2024 16:48:59 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/woocommerce/includes/wccom-site/class-wc-wccom-site.php on line 42
[26-Aug-2024 16:49:02 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/themes/astra/inc/class-astra-after-setup-theme.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/themes/astra/functions.php on line 101
[26-Aug-2024 16:49:02 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/themes/astra/inc/blog/blog-config.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/themes/astra/functions.php on line 87
[26-Aug-2024 16:49:02 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/woocommerce/src/Admin/Features/Onboarding.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[26-Aug-2024 16:55:21 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor//includes/db.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 17:01:05 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/plugins/header-footer-elementor/inc/class-hfe-settings-page.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/header-footer-elementor/inc/class-header-footer-elementor.php on line 481
[26-Aug-2024 17:01:05 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/plugins/astra-sites/inc/lib/gutenberg-templates/inc/classes/ast-block-templates-notices.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/astra-sites/inc/lib/gutenberg-templates/ast-block-plugin-loader.php on line 104
[26-Aug-2024 17:01:05 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/formidable/classes/controllers/FrmSimpleBlocksController.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/formidable/formidable.php on line 104
[26-Aug-2024 17:11:23 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/core/settings/base/css-manager.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 17:11:23 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/plugins/astra-sites/admin/bsf-analytics/class-bsf-analytics.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/astra-sites/admin/bsf-analytics/class-bsf-analytics-loader.php on line 113
[26-Aug-2024 17:11:23 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/core/breakpoints/manager.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 17:11:23 UTC] PHP Warning: include_once(): Failed opening '[my-path]/wp-content/plugins/woocommerce/includes/class-wc-privacy-erasers.php' for inclusion (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/woocommerce/includes/class-wc-privacy.php on line 59
[26-Aug-2024 17:13:21 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/core/editor/data/globals/controller.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 17:13:21 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/themes/astra/inc/addons/heading-colors/class-astra-heading-colors.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/themes/astra/functions.php on line 163
[26-Aug-2024 17:13:21 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor//includes/api.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 17:13:21 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/plugins/woocommerce/src/Admin/Notes/DeprecatedNotes.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/woocommerce/src/Internal/Admin/FeaturePlugin.php on line 74
[26-Aug-2024 17:13:21 UTC] PHP Fatal error: require_once(): Failed opening required '[my-path]/wp-content/themes/astra/inc/builder/type/header/woo-cart/class-astra-header-woo-cart-component.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/themes/astra/inc/customizer/class-astra-builder-customizer.php on line 309
[26-Aug-2024 17:13:21 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/elementor/core/editor/data/globals/controller.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[26-Aug-2024 17:13:21 UTC] PHP Fatal error: require(): Failed opening required '[my-path]/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/ProductOnSale.php' (include_path='.:/opt/alt/php74/usr/share/pear') in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90Thank you Sohan! I will try that and get back to you in a couple of days.
Some further updates about this. Today I got some updates from some of the installed plugins including Woocommerce and Elementor header & footer. No change. It also happened with Hello Elementor. So, basically, confirm what I wrote last with the addition that it fails with Hello Elementor too.
Adding some of the errors:
All plugins activated:
[23-Aug-2024 18:25:43 UTC] PHP Notice: require(): read of 13786 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:25:43 UTC] PHP Notice: require(): read of 13786 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:25:43 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/elementor/app/modules/onboarding/module.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:25:43 UTC] PHP Notice: require(): read of 456 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[23-Aug-2024 18:25:43 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/elementor/app/modules/onboarding/module.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:25:43 UTC] PHP Notice: require(): read of 1912 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:25:43 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/elementor/data/v2/base/endpoint/index/all-children.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:25:43 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version2/class-wc-rest-taxes-v2-controller.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90CookieYes deactivated
[23-Aug-2024 18:29:41 UTC] PHP Notice: require(): read of 1111 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:29:41 UTC] PHP Notice: include(): read of 7136 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-settings.php on line 668
[23-Aug-2024 18:29:41 UTC] PHP Warning: include(): Failed opening ‘[my-path]/wp-content/themes/hello-elementor/functions.php’ for inclusion (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-settings.php on line 668
[23-Aug-2024 18:29:41 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/elementor/core/utils/static-collection.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:29:41 UTC] PHP Notice: include_once(): read of 126185 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/woocommerce/includes/class-woocommerce.php on line 807
[23-Aug-2024 18:29:41 UTC] PHP Notice: require(): read of 1111 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:29:41 UTC] PHP Notice: require(): read of 1828 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[23-Aug-2024 18:29:41 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/elementor/core/utils/static-collection.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/elementor/includes/autoloader.php on line 295
[23-Aug-2024 18:29:41 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/Tasks/ExperimentalShippingRecommendation.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on l[23-Aug-2024 18:29:41 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/Tasks/ExperimentalShippingRecommendation.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[23-Aug-2024 18:29:41 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/woocommerce/src/Admin/Features/OnboardingTasks/Tasks/ExperimentalShippingRecommendation.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[23-Aug-2024 18:29:41 UTC] PHP Warning: include_once(): Failed opening ‘[my-path]/wp-content/plugins/woocommerce/includes/wc-template-functions.php’ for inclusion (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/woocommerce/includes/class-woocommerce.php on line 807Forum: Plugins
In reply to: [WooCommerce] Backend “Home”I shall correct the above. The issue appeared again after a while. I am still checking with Elementor team.
Forum: Plugins
In reply to: [WooCommerce] Backend “Home”Hi! I just saw that Woocommerce released a new update to revert some changes in previous updates. One of them related to the “Rest-api”. “REST-API” was one of the things that was returning fatal errors. Do you know if other users had similar problems as mine? After the update, I lightly performed a couple of tests and, surprisingly, no errors. But I keep you posted if I get them back and if so, what was causing them.
Hi,
I have now done further testing and I can report the following:
- With Hello Elementor template, at least, I managed once to deactivate all plugins and activate them without getting the error. However, I cannot confirm this 100% that it worked, as in some cases I got few errors but I am not sure if it was the cached or not. Some times it takes a while to play in the admin area to make the errors come up.
- With Astra template, I did around 20 different test and combinations. The summary is the following:
- When CookieYes and Elementor are activated –> Errors
- When Photo Gallery and Elementor are activated –> Errors
- 1+2 –> Errors
- CookieYes activated, Elementor deactivated –> Ok
- Photo Gallery activated, Elementor deactivated –> Ok
- 4 + 5 –> Ok
Test nr Stripe WooCommerce CookieYes Formidable Forms Photo Gallery Elementor Elementor Header & Footer Builder Essential Addons for Elementor Starter Templates Theme Result
1 x x - - - x - - - Astra Ok
2 x x - - - x x x - Astra Ok
3 x x - - - x x x x Astra Ok
4 x x - x - x x x x Astra Ok
5 x x - x - x x x x Astra Ok
6 x x - x x x x x x Astra Fail
7 x x x x x x x x Astra Ok
8 x x x x x x x x x Astra
9 x x - - x x - - - Astra Ok
10 x x - - x x x - - Astra Fail
11 x x - - x x - - - Astra Ok
12 x x - - x x - x - Astra Ok
13 x x - - x x - x x Astra Ok
14 x x - x x x - x x Astra Ok
15 x x x x x x - x x Astra Fail
16 x x x x - x - x x Astra Fail
17 x x x x - x - x x Astra Fail Change CookieYes Setting
18 x x x x - - - x x Astra Ok
19 x x - - x - - - Astra Ok
20 x x - - x x - - - Astra FailThe table above shows all the test I performed. I could not find a better way to show it here.
The first column = test nr; 2nd column stripe; 3rd column woocommerce; 4th cookieyes; 5th Formidable forms; 6th photo gallery; 7th Elementor; and so on.x means activated, – means not activate.
I hope this information helps to shed some light into what can be interfering among each other. It would be nice to understand the severity of these issues and possible impact on the frontend.
I have tagged CookieYes and PhotoGallery with the hope they can also get a notification about this matter and possibly look if their implementations have an (a known) issue. It would be good if this does not become a finger-pointing matter.
Hi Sohan,
Thanks for getting back to me with this matter. I have 3 different environments with slightly different set ups and versions and I have the issue in all of them with and without child themes. Below some system info from 2 of them. The 3rd environment is a clone of the second where I have been testing different things to see if I get rid of the issue.
I want, however, to emphasize the exact situation in which this happen as, I think, it is very peculiar. The error appears when I go to “Woocommerce –> Home” or Analytics (for Woocommerce). I cannot pinpoint at the exact moment when this started to happen. However, I stopped working in the first environment like a month ago and created a stagged in which I have been working.
I have deactivated all the plugins and apparently, the issue disappeared when Elementor was deactivated. I use Astra theme. I will check “Hello theme”. Nonetheless, as indicated, when Elementor is deactivated, the errors disappear.
Environment 1:
WordPress Environment<br><br>WC Version: 9.1.4<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 3 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 1 GB<br>PHP Time Limit: 3000<br>PHP Max Input Vars: 3000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.6.18-MariaDB-cll-lve<br>Max Upload Size: 1 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.1.4<br>WC Database Prefix: wpaf_<br>Total Database Size: 24.46MB<br>Database Data Size: 23.54MB<br>Database Index Size: 0.92MB<br>wpaf_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wpaf_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpaf_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_actionscheduler_actions: Data: 0.16MB + Index: 0.08MB + Engine MyISAM<br>wpaf_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpaf_actionscheduler_logs: Data: 0.10MB + Index: 0.07MB + Engine MyISAM<br>wpaf_bwfan_abandonedcarts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_bwfan_automationmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_bwfan_automations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_bwfan_automation_complete_contact: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_bwfan_automation_contact: Data: 0.00MB + 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MyISAM<br>wpaf_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpaf_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_wfco_connectormeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_wfco_connectors: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_wfco_report_views: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_wpforms_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_wpforms_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_wpforms_payment_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpaf_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Post Type Counts<br><br>attachment: 116<br>bwg_gallery: 1<br>bwg_share: 1<br>custom_css: 1<br>elementor-hf: 1<br>elementor_library: 2<br>frm_form_actions: 2<br>frm_styles: 1<br>mailpoet_page: 1<br>nav_menu_item: 25<br>oembed_cache: 1<br>page: 17<br>post: 1<br>product: 26<br>revision: 429<br>shop_order_placehold: 9<br>wpforms: 2<br>wp_global_styles: 2<br>wp_navigation: 1<br>yaymail_template: 11 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (10)<br><br>Starter Templates: by Brainstorm Force – 4.3.9<br>Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.9.1<br>CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.5<br>Elementor: by Elementor.com – 3.23.3<br>Essential Addons for Elementor: by WPDeveloper – 5.9.27<br>Formidable Forms: by Strategy11 Form Builder Team – 6.11.2<br>Elementor Header & Footer Builder: by Brainstorm Force<br>Nikhil Chavan – 1.6.37<br><br>Photo Gallery: by Photo Gallery Team – 1.8.27<br>WooCommerce: by Automattic – 9.1.4 (update to version 9.2.1 is available)<br>YayMail - WooCommerce Email Customizer: by YayCommerce – 3.5.3 Inactive Plugins (2)<br><br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3<br>Variation Swatches for WooCommerce: by CartFlows – 1.0.8 Settings<br><br>API Enabled: –<br>Force SSL: –<br>Currency: SEK (kr)<br>Currency Position: right_space<br>Thousand Separator:<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 38 KB WC Pages<br><br>Shop base: #8 - /shop/<br>Cart: #2011 - /cart/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #2012 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #2013 - /my-account-2/<br>Terms and conditions: #2223 - /general-terms-and-conditions/ Theme<br><br>Name: Astra<br>Version: 4.7.3 (update to version 4.8.0 is available)<br>Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-08-22 18:21:17 +00:00<br>Options: ?<br>Notes: 74<br>Onboarding: skipped Action Scheduler<br><br>Canceled: 1<br>Oldest: 2024-08-04 11:21:35 +0000<br>Newest: 2024-08-04 11:21:35 +0000<br><br>Complete: 286<br>Oldest: 2024-07-20 17:09:24 +0000<br>Newest: 2024-08-21 16:42:19 +0000<br><br>Failed: 6<br>Oldest: 2024-05-25 18:24:31 +0000<br>Newest: 2024-07-21 20:10:50 +0000<br><br>Pending: 1<br>Oldest: 2024-08-22 16:42:19 +0000<br>Newest: 2024-08-22 16:42:19 +0000 Status report information<br><br>Generated at: 2024-08-21 20:05:30 +00:00<br>
Environment 2:
WordPress Environment<br><br>WC Version: 9.1.4<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 3 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 1 GB<br>PHP Time Limit: 3000<br>PHP Max Input Vars: 3000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.6.18-MariaDB-cll-lve<br>Max Upload Size: 1 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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Active Plugins (9)<br><br>Starter Templates: by Brainstorm Force – 4.4.0<br>Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.9.3<br>CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.6<br>Elementor: by Elementor.com – 3.23.4<br>Essential Addons for Elementor: by WPDeveloper – 6.0.1<br>Formidable Forms: by Strategy11 Form Builder Team – 6.12<br>Elementor Header & Footer Builder: by Brainstorm Force<br>Nikhil Chavan – 1.6.37<br><br>Photo Gallery: by Photo Gallery Team – 1.8.27<br>WooCommerce: by Automattic – 9.1.4 (update to version 9.2.1 is available) Inactive Plugins (1)<br><br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3 Settings<br><br>API Enabled: –<br>Force SSL: –<br>Currency: SEK (kr)<br>Currency Position: right_space<br>Thousand Separator:<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 197 KB WC Pages<br><br>Shop base: #8 - /shop/<br>Cart: #2011 - /cart/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #2012 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #2013 - /my-account-2/<br>Terms and conditions: #2223 - /general-terms-and-conditions/ Theme<br><br>Name: Astra Child<br>Version: 1.0.0<br>Author URL: <br>Child Theme: ?<br>Parent Theme Name: Astra<br>Parent Theme Version: 4.8.0<br>Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>WooCommerce Support: ? Templates<br><br>Overrides: astra-child/woocommerce/emails/admin-new-order.php<br>astra-child/woocommerce/emails/customer-completed-order.php<br>astra-child/woocommerce/emails/customer-processing-order.php<br>astra-child/woocommerce/emails/customer-refunded-order.php Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-08-22 18:21:17 +02:00<br>Options: ?<br>Notes: 59<br>Onboarding: skipped Action Scheduler<br><br>Complete: 295<br>Oldest: 2024-07-22 18:19:31 +0200<br>Newest: 2024-08-21 18:26:29 +0200<br><br>Failed: 8<br>Oldest: 2024-05-25 20:24:31 +0200<br>Newest: 2024-08-21 18:27:31 +0200<br><br>Pending: 1<br>Oldest: 2024-08-22 13:51:17 +0200<br>Newest: 2024-08-22 13:51:17 +0200 Status report information<br><br>Generated at: 2024-08-21 22:14:33 +02:00<br>
Forum: Plugins
In reply to: [WooCommerce] Backend “Home”Thanks OP! Yeah, I have tried to deactivate some of the plugins and activate them. Changing the template did not fix it; however, it seems there is something with Elementor. Apparently, deactivating it seemed to fix it.
Forum: Plugins
In reply to: [WooCommerce] Backend “Home”And just attempting few minutes ago – I see some elementor issues, but woocommerce and jetpack-autoloader are really coping with all. And “/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90” is often a common denominator every time there are faults.
[20-Aug-2024 17:52:12 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/PageContentWrapper.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[20-Aug-2024 17:52:12 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/CheckoutOrderSummaryCouponFormBlock.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[20-Aug-2024 17:52:12 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/elementor/app/modules/import-export/utils.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/elementor/includes/autoloader.php on line 295
[20-Aug-2024 17:52:12 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/elementor/core/admin/menu/admin-menu-manager.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/elementor/includes/autoloader.php on line 295
[20-Aug-2024 17:52:39 UTC] PHP Fatal error: require_once(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/elementor/includes/base/element-base.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/elementor/includes/managers/elements.php on line 359
[20-Aug-2024 17:52:44 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version1/class-wc-rest-webhooks-v1-controller.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[20-Aug-2024 17:57:20 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/woocommerce/src/Admin/API/ProductReviews.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[20-Aug-2024 17:57:20 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/woocommerce/src/Admin/API/Reports/PerformanceIndicators/Controller.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[20-Aug-2024 17:57:20 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/woocommerce/src/Admin/API/Reports/Coupons/Controller.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[20-Aug-2024 17:57:52 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/elementor//includes/settings/settings.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/elementor/includes/autoloader.php on line 295
[20-Aug-2024 17:57:52 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]shop-stagged/wp-content/plugins/woocommerce/src/Admin/Features/PaymentGatewaySuggestions/PaymentGatewaysController.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]shop-stagged/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90Forum: Plugins
In reply to: [WooCommerce] Backend “Home”Thanks for your quick response. There might certainly be something between Elementor/Astra/Woocommerce. I first thought it could be related to Woocommerce because the error ONLY happens when entering the Woocommerce -> Home. It does not occur anywhere else. In the backend (Admin view), I typically read that there is a problem to open the “inbox” or with the stats. Jetpack errors are always there too (jetpack-autoloader/class-php-autoloader.php, the magic line 90)
[19-Aug-2024 21:57:37 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/CheckoutOrderSummaryShippingBlock.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[19-Aug-2024 21:58:00 UTC] PHP Notice: require(): read of 2921 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[19-Aug-2024 21:58:00 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/woocommerce/src/Admin/DeprecatedClassFacade.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[19-Aug-2024 21:58:03 UTC] PHP Notice: require(): read of 9217 bytes failed with errno=12 Cannot allocate memory in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[19-Aug-2024 21:58:03 UTC] PHP Fatal error: require(): Failed opening required ‘[my-path]/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/OrderConfirmation/Totals.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in [my-path]/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
Even I see some “allocate memory” errors, I can speculate that the source problem is elsewhere as there are 3GB of memory and it is just some few bytes… so there may be something else interfering. I will do some checks as suggested, nonetheless.
Forum: Plugins
In reply to: [WooCommerce] Refunds and feesThank you!
Thank you Shravan! That clarifies a lot!
All the best!
Thank you! I will then follow one of the two instructions. At the end, the problem is the same in both cases. There is a text to add in a specific location in the headers.