jpp21

I had the same issue. The footer displayed while I was logged in was not what the public saw. When I tried to edit the template with Elementor, I got this message:

Sorry, the content area was not found in your page.
You must call ‘the_content’ function in the current template, in order for Elementor to work on this page.

So, I copied the footer info contained in this plugin’s footer and turned the plugin off. Once off, the Elementor error went away and I was able to edit the footer template, so I pasted the content in. Now the footer is the same whether I’m logged in or not.

I suspect how I implemented Elementor Header & Footer Builder, then switch to Elementor Pro from Astra may have crossed a few “wires.”

Elementor Header & Footer Builder isn’t the only plugin bumping up against the “call ‘the_content’ function”, so this may truly be an Elementor issue.

Hi Katereji,

Thank you for your response. I apologize for not responding sooner. Covid took me out for a while.

Thank you for the link to the ticket system. I’ve bookmarked it. (I had followed a link inside the plugins section that brought me to this forum.)

While I got the same error over a two-day period, which is why I posted my question, when I tried the update today, it worked. May have been a temporary issue with my host’s web servers.

Best,

JP

I’m having the same issue and when I clicked on a link in my cleantalk account to obtain support, it brought me to www.ads-software.com.

Thank goodness a link to the ticket system was provided here.