Jroaw-Mutojel

Hi, thanks.

I was shopping around and I had installed a couple of other backup plugins, but I had not activated them.

I had thought the 304k showing on the BackUpWordPress dashboard was indeed for database only, which would mean that it could not accumulate 17GB in just 14 backups.

At the same time that my host threatened to suspend me in 3 days for alleged disk storage abuse, they sent me a cart link to a $35-a-month VPS, and proposed to move my account over to it. I currently pay $6.99 a month for Maximus, which of course is “low”.

This host “caught” me 3 months ago when I signed up for a free account at Xtreemhost. The paid host which owns that was “trolling” inside the Xtreemhost cpanel, with a little chat widget that popped up in my taskbar. That’s how they recruited me into a 1-month free trial of their paid host at $6.99.

I quickly proved to my new paid host a day ago that I could not possibly be taking up 22GB (in all!) of disk space. I gave them print-screens.

Also, I went into cpanel and immediately reduced my new, mostly empty email accounts from the default 250MB to 25MB, saving a total of 4050MB (over 4GB); but the indicator in cpanel still showed 22GB disk usage, even after logging out and logging in again! No change!

So, I told my host there was something wrong with his disk usage meter. He never answered that. I said, SHOW me where I have a total of 22GB stored, even after deleting over 4 GB! Show me the url’s to the folders.

My host popped up in the little chat widget inside my paid cpanel, while I was also logged into my main WP blog in another window, looking at my BackUpWordPress dashboard with 304k written all down the 14 backups.

My host immediately blamed THAT particular blog and specifically BackUpWordPress for 17GB of my 22GB alleged occupancy. I have the chat transcript. He indicated what looked like an encrypted url which he said was a folder in cpanel with 17GB of backups in it by BackUpWordPress of the one site I had open in the other window.

I said, give me 48 hours to look into it, i.e., don’t suspend me and shut off all my new sites! I said, I will look into it, and I will clean out all but the most current backup.

My host immediately responded that in that case, he had already “just” deleted all but the current backup — and sure enough, in my other window, there was now just one 304k backup on my BackUpWordPress dashboard! Which the host had alleged was 17GB of backups, including backups of backups!

Of course, now that it’s “deleted”, I can’t check it. That was quick work, coming after me in a live chat widget.

My host now said that I had 4GB in all of disk usage, which was “acceptable” for Maximus.

But this doesn’t add up. The host had initially alleged a total 22GB of disk usage. I had deleted over 4GB of empty email space. That should have brought it down to 18GB in all.

If 17GB of backup files were then deleted by the host on my one blog, I should have had 0-1GB disk usage in all, but my one site open at that time contains 2.39GB of uploaded legitimate files.

Somebody got lost in their math.

I doubt that there were 17GB of backups of that one site with BackUpWordPress.

It is the largest of my sites and I have been starting to get visitors, a couple every few minutes, and the site isn’t all up yet. None of my sites are all up yet.

I think something is a bit fishy. I think I was being hit on to triple my monthly fee.

How could a cpanel disk usage meter give such a wrong reading? And not change at all when 4GB is deleted? Can these things be tinkered with like used-car mileage?

If there was tinkering, the only site to which an “allegation” of “abuse” could be hitched was the one with the most files, and the most visits; so, perhaps the backup plugin became the only possible scapegoat to cover the attempt to triple my fees?

The same host has just upped the monthly fees as of June, from $6.99 to $9.99. Which is fine, if you have a normal host and no funny business.

But, they are way too “hands-on” to be making a profit at $6.99 or even $9.99 a month, which has bothered me. These people are really “sticky”. They follow you everywhere offering to chat in that widget. Who has that much free time for $7 to $10 a month! I said, you’re like the old Maytag repairman waiting by the phone for something to break!

Which brings up a point. At the time of the threatened suspension, my existing, good uploaded images began “breaking” in my same main site…. in all plugins — stars in star ratings broke; paypal button in two plugins broke, and all my social icons broke; and this followed my own pics in my Media Library mostly suddenly breaking. Was somebody trying to feign disk overload? Because I checked the plugin folders in cpanel, and the pics were all still in there.

As for my own pics in Media Library, the broken ones could not be restored by uploading again, the uploaded image was blank and white, even when the name was changed… the images only uploaded again as visible when I regenerated them with presumably new checksums(?)

So, were these pics “broken” at the level of the database? I don’t know how to read a database. Only when identical looking images and same file names but freshly generated were put in, did they show up again when uploaded to my Media Library. Brand new pics also showed up, those with no prior presence in the database.

I kinda think I need to find a new host with realistic prices, who isn’t fishing me in on a cheap deal with a view to escalating me in a couple of months.

I think this host may have miscalculated in scapegoating your very good backup plugin. I’m a newbie, but I am not completely stupid.

I think your plugin is just fine; and I thank you for your time.

Serious errors with this plugin:

Immediate warning on instal that this plugin generated 2 “unexpected characters”.

Then, when saving on plugin settings page, got this:

“Warning: Cannot modify header information – headers already sent by (output started at /home/wordpres/public_html/wp-content/plugins/easy-custom-auto-excerpt/options-page.php:2) in /home/wordpres/public_html/wp-includes/pluggable.php on line 876”

Sorry,but I have uninstalled.

“Comment author must have a previously approved comment”

I did have it unchecked; I was under the false impression that unchecking everything disabled everything.

I checked it the other day after your post, and I haven’t had spam since. Thank you!

And I know the bots are coming in droves, I put in a “Who’s online” plugin, and it shows guests, bots, and members online. The bots are coming in like mad, and still no spam!

Thank you, Seth! Great job!
And thanks for your time, I do appreciate it.

: )

Hi, Seth,

You’re right. I don’t always read the instructions. I expect to understand by telepathy. Although, when I do read the instructions, I don’t necessarily understand them.

I finally did look at your instructions. Fortunately, I had only put up 2 posts before deciding to shut off comments.

I think I fixed it by copying & pasting the contents of those 2 posts into new blank posts, saving drafts, then trashing the 2 old posts, and then publishing the 2 new ones. It’s been about 10 hours or so, and no spam yet.

I have now also checked off “Comment author must have a previously approved comment”. I am now going over to your plugin’s settings page to also “turn off comments on all previous articles” as triple insurance.

Thank you for your plugin, do appreciate it!

Sorry to be a pain in the ass.

: )

No. No extensions, I don’t login to Webstore, and as I understand it, you can’t add extensions unless you do.

So, no extensions.

Is there a fee for the restore feature, or is it included in this plugin?

Thanks.

Surfintica,

You said: “It is not just you, I am having the same problem with all of my 3.5.1 installations of WordPress and it seems the entire world is clueless about this.”

In an effort to solve this problem, my web host, Visiba, who also use Chrome with no problems in WP 3.5.1, askd me, “is JavaScript allowed for all sites” in my Chrome browser. They recommend the following javascript test link for Chrome:

https://www.activatejavascript.org/en/instructions/chrome

According to that link, my Chrome is apparently fully “enabled” for JavaScript, so I still don’t know why I’m having compatibility problems with Chrome and WP 3.5.1.

However, maybe that link will help you to solve your problem.

I don’t want to use a gravatar — once you register a gravatar, they don’t let you change it. I want control of my own image, I want to change it from time to time. Maybe there is a plugin for this?

26.0.1410.65 is for a Mac, lucky you.

I’m on PC, Windows XP Pro SP3.

Just have to wait and see if Chrome will fix this in the updates.

Thanks for this news.

How can we get this Alert to both WordPress and Chrome and get it fixed! It is really a hassle having to use two browsers to work on my blogs!

This “bug” needs a good swat, now! So it won’t continue in the next, and the next versions of WordPress / with Chrome.

Do you think anybody listens at Google?

By the way, have you seen Chrome go “Aw SNAP!” and crash almost instantly with any particular plugin?

I’m getting “Aw SNAP!” all the time with a fantastic plugin, “Email This Page” by Instaemail.

Chrome goes “Aw SNAP!” and the whole page turns black whenever I access the settings page of the Instaemail plugin. It’s kind of like accessing the widgets page.

I have no choice but to use ie or firefox in order to use Instaemail. There is something seriously wrong with Chrome, I think. It does seem to “crash” all the time, anyway.

I wonder if the widgets page problem — and the “Email This Page” problem are flash-related.