jrt341

Thanks for filling out the form. Upon inspection of the site that you supplied me with you have the Accordion Titles wrapped in an anchor tag that doesn’t have an href value and that is what is causing the issue with the plugin.

I will attempt to add a fix to the plugin to account for that not being present but it is wrong for the anchor tag to be missing the href=”” part entirely. My suggestion for now would be to add a # to the link field surrounding those accordion titles or if you can lose the link around the title entirely as it’s not functional anyways.

Please let me know if any of that needs a better explanation. I will get to work on recreating this issue on my dev site and working on a fix. It may be a week or two before I am able to get to this.

If you would please fill out the form on this page and provide me with as much information as possible so I can troubleshoot this issue. Without being able to visit the domain and see the issue I am unsure in my ability to troubleshoot your problem.

Thanks for responding. I’ll go ahead and close this thread and if you need something in the future please don’t hesitate to reach out.

@graphicsbyte we havn’t heard from you in a bit. Are you able to respond to the previous request in this support thread? Do you still need help?

Okay so on a local dev site I entered in the omitted link list you gave me and then I added all those links to a test page to see if the modal would not trigger like it shouldn’t when those values are in the plugin settings.

The modal didn’t pop up for any of the links that were entered into that setting input. Are you able to set up a dev site and reproduce the issue you were seeing. If you can do that I can help track down the problem easier. Without the issue being live on your site I’m just guessing at what’s happening.

Could you clarify what the link value is supposed to be for the apply now button that is causing your issue? I’m not seeing the url that is on the page you linked in the omitted link list that you supplied in your last response.

Please reply to this thread with your solution if you get it figured out. If you try and get stuck please post your attempt here and I can see if I am able to help at all. Also not to force you away from your design for your footer but it’s pretty customary to have a list of links instead of a pop up with them, I don’t think it would look odd if you went back to that even with the number of links present in the footer that you are attempting to hide with the pop up. I am going to mark this as resolved. Thanks again for reaching out with your issue.

After reviewing the footer of your site it seems like the content for that menu pop up is being added to the page only on click. If you try to search in the inspector for any of those links before clicking product services then they don’t exist yet. I imagine this is part of the issue.

You could attempt to code your own JavaScript that triggers the function to make the modal come up. If you read towards the end of this support thread https://www.ads-software.com/support/topic/links-in-main-navigation-and-3rd-party-popup/ it shows you how you could possibly implement a solution that someone else has used after adding the ability for the treslb_handle_links() function to be called to the plugin.

Please let me know if I can help further.

I did some testing and I was able to get the expected behavior on my dev site where if I have the Apply Now link listed in my omitted links settings along with any other links it is not triggering the speed bump modal when that link is clicked. Are you able to provide me a list of omitted links so I can recreate your exact settings on that page?

I will note that while testing at some point I got a different url variable on the end of that link when setting everything up when it wasn’t working how I expected.

What I put in my settings had ?_gl=1*cp5z7c at the start of the variable and the link I was testing on my homepage of the dev site had ?_gl=1*lycxrr. After I noticed that and then made sure that my link was in the settings for the speed bump and that it matched what I put on the homepage it all worked then. I have no idea how I got that second link with the *lycxrr in it?

Do you have some sort of site tracking set up on your site that changes out that url variable every time the site gets loaded? I’m not sure what else would be happening but that URL changes every time I load up that page. Your best option might be to just add the domain name to omitted domains for that url.

Thanks for reaching out and letting us know about the issue. We will look into it and get back to you.

Thanks for reaching out and letting us know about the issue. We will look into it and get back to you.

Do we have any next steps on this issue? Like I said before deactivating WooCommerce isn’t an option. On my test site deactivating WooCommerce fixes the issue, I have another plugin Facebook for WooCommerce that has an item showing up in the error message for Facebook Product Sets – Social Image with the same NaN errors as my original post in this thread. If I turn off that one plugin that one NaN error goes away for the item associated with that plugin.

So going through and turning on plugins one at a time has shown that WooCommerce is the culprit. Now what? I can’t get rid of WooCommerce on my site.

Yes there is a organization logo uploaded.

I was able to locate the issue and fix it. Thanks again for letting us know about the warning message.