js42uk

Hi, I opened a ticket via the link you gave and I included this url yes.

Done.

Thanks

That is what I though. However, when I add the new fields and check in he BUP Dash for the info, the new fields are empty???

Customers are telling me they have filled them in, but the info is not there.

The only thing that happens is when a customer adds a comment, then whatever the comment says is repeated in the new fields I created.

Perhaps I am adding the new fields incorrectly – is there any guidance in adding the fields?

Regards

Jon

Hi, so if I understand correctly, you can’t add any extra customer editable fields in the free version?

ok the link didn’t work in my first post https://imgur.com/z4wb6l5

When I tab them over in the menu structure as you can see in the image.