jsyhaphom
Forum Replies Created
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Forum: Reviews
In reply to: [Facebook for WooCommerce] Plugin will INCREASE cost of your ads!Still having issues with plugin even with normal storefront theme with all plugins off. When I switch to 3.0.33 everything works fine… try testing it on all your products and see…
Can you please try it again? Please refresh page why on my computer pixel helper shows that it is working and also in my facebook events manager?
I have found the issue. Can you guys please check if my pixel events are triggering and sending data to facebook on my website now https://www.stylishpassports.com/? It seems that there is an issue with facebook for woo plugin I reverted back to version 3.0.33 and now my add to cart event is triggering. Your update versions from here are coded without the add to cart script to trigger on the add to cart page that needs to be fixed for all versions within this plugin.
I am curious as to why pixel helper is showing events firing and for other events, but on your guys end it is showing as not. Is there a way to connect with a live representative to verify a solution?
Hello I have done all the following:
- Reinstalled pixel in facebook for woocommerce.
- Excluded all woocommerce pages including Landing page, Add to cart page, checkout page, and thank you page.
- Cleared all cash plugins including minify
Please see photo below everything is being tracked correctly except the checkout page is not properly loading add to cart events.
https://ibb.co/XFXF00m <<<Vew Content Page Loading correctly with All Parameters.
https://ibb.co/xMhg8sb <<< Add to cart triggering page view only and should be triggering add to cart, but does not.
I also tested all in event helper and add to cart does not trigger.
It has been happening since facebook for woocommerce plugin update
How can it be fixed?
Again, when adding a product to cart it should fire or trigger the add to cart action/event which it does not with the updated plugin version. Here is my log:
` WordPress Environment</p> <p class=””>WordPress address (URL): https://www.stylishpassports.com<br>Site address (URL): https://www.stylishpassports.com<br>WC Version: 8.2.2<br>REST API Version: ? 8.2.2<br>WC Blocks Version: ? 11.1.3<br>Action Scheduler Version: ? 3.6.3<br>Log Directory Writable: ?<br>WP Version: 6.4.1<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en<br>External object cache: – Server Environment</p> <p class=””>Server Info: Apache<br>PHP Version: 8.1.24<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1p</p> <p class=””>SUHOSIN Installed: –<br>MySQL Version: 5.7.43-cll-lve<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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Page not set Theme</p> <p class=””>Name: Shoptimizer<br>Version: 2.6.7<br>Author URL: https://www.commercegurus.com/<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates</p> <p class=””>Overrides: /home/eqlqoyd7zxuc/public_html/wp-content/plugins/woo-product-gallery-slider/inc/product-image.php WooCommerce PayPal Payments</p> <p class=””>Onboarded: ?<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: ?<br>Used PayPal Checkout plugin: ?<br>Subscriptions Mode: Disabled Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Next scheduled: 2023-11-13 10:02:19 -06:00<br>Options: ?<br>Notes: 196<br>Onboarding: completed Action Scheduler</p> <p class=””>Complete: 3,763<br>Oldest: 2023-10-13 03:35:30 -0500<br>Newest: 2023-11-13 02:28:47 -0600</p> <p class=””>Failed: 59<br>Oldest: 2019-11-06 16:02:19 -0600<br>Newest: 2023-11-05 22:24:38 -0600</p> <p class=””>Pending: 12<br>Oldest: 2023-11-13 02:41:12 -0600<br>Newest: 2023-11-16 22:52:46 -0600 WooCommerce Zapier</p> <p class=””>Database Version: ? 18<br>Detailed Logging Enabled: No<br>Legacy Mode Disabled: ? Yes<br>SSL: ? Yes<br>REST API Authentication Key(s): ? 0<br>Task History Record Count: ? 3639<br>Webhook #16: WooCommerce Zapier</p> <ul> <li>Status: active</li> <li>Trigger: order.paid</li> <li>Delivery Count: 31</li> <li>User: Jsyhaphom<br>Webhook #15: WooCommerce Zapier</li> <li>Status: active</li> <li>Trigger: order.paid</li> <li>Delivery Count: 31</li> <li>User: Jsyhaphom<br>Webhook #14: WooCommerce Zapier</li> <li>Status: active</li> <li>Trigger: order.paid</li> <li>Delivery Count: 595</li> <li>User: Jsyhaphom<br>Webhook #13: WooCommerce Zapier</li> <li>Status: active</li> <li>Trigger: order.paid</li> <li>Delivery Count: 672</li> <li>User: Jsyhaphom<br>Deleted Webhook Delivery Count: 2310</li> </ul> <p class=””>Status report information</p> <p class=””>Generated at: 2023-11-13 02:34:35 -06:00<br>`
Forum: Plugins
In reply to: [Widgets for Google Reviews] Reviews not showingIt is not showing up https://evolveconstructionfl.com/
Hello Mirko,
I tried the above as stated including shutting off all plugins besides woo commerce and shutting off CDN. I am still getting the incorrect Content ID firing for add to cart event viewed through pixel helper.
After viewing logs for facebook for woocommerce upon adding an item to cart 2 events are fired when adding an item to cart. Is this normal? It only happens with the add to cart event.
08-18-2022 @ 22:44:20 - Request method: POST uri: https://graph.facebook.com/v13.0/555487644979933/events user-agent: Facebook-for-WooCommerce/2.6.21 (WooCommerce/6.8.0; WordPress/6.0.1) body: {"data":[{"action_source":"website","event_time":1660880660,"event_id":"78b9f877-4312-4ebe-b96e-e20e7a8e13d3","event_source_url":"https:\/\/www.stylishpassports.com\/product\/passport-holder\/","custom_data":{"content_ids":"[\"PassportGold_1402\"]","content_name":"US Passport Holder - Gold","content_type":"product","contents":"[{\"id\":\"PassportGold_1402\",\"quantity\":1}]","value":14.95,"currency":"USD"},"user_data":{"client_ip_address":"2601:446:c200:2a29:7d0a:4423:4e9d:90b7","client_user_agent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/104.0.0.0 Safari\/537.36","em":"3ed0c0eee3e211258298543f89551d549c20c7ec2de4abc1120db964e59b7fdb","fn":"3f2e23b2ee1991da34bdc689a44a229d1b64f3b617d6569ffb6e19f760acfded","ln":"407f3909917f0f4f9f28f6c52a115bb27b8ed6df148af17c637fcbf07302d8cc","ct":"a744d93f2c6e8830a70b434113ecdebdaf568ba8c0557c63bd0914528760ae53","zp":"98f573b9be77f1a4101dbd318af28955ce5c084fb8229fa339f5d0e261edea1a","st":"ea43de53dc947fdf3cedaa4abc519f7889d5cd61f66a5ae764eb30d32c6186f9","fbc":"","fbp":"fb.1.1660879034819.1045989825"},"event_name":"AddToCart"}],"partner_agent":"woocommerce-6.8.0-2.6.21"} duration: 0.40013s 08-18-2022 @ 22:44:20 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"A_v-zau8NQ8kBSKfWG_-aBJ"} 08-18-2022 @ 22:44:21 - Request method: POST uri: https://graph.facebook.com/v13.0/555487644979933/events user-agent: Facebook-for-WooCommerce/2.6.21 (WooCommerce/6.8.0; WordPress/6.0.1) body: {"data":[{"action_source":"website","event_time":1660880660,"event_id":"1369fcf3-ec4c-4c68-aaef-2f12d9e5d8b0","event_source_url":"https:\/\/www.stylishpassports.com\/cart\/","custom_data":{"content_ids":"[\"wc_post_id_1271\"]","content_name":"US Passport Holder","content_type":"product","contents":"[{\"id\":\"wc_post_id_1271\",\"quantity\":1}]","value":14.95,"currency":"USD"},"user_data":{"client_ip_address":"2601:446:c200:2a29:7d0a:4423:4e9d:90b7","client_user_agent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/104.0.0.0 Safari\/537.36","em":"3ed0c0eee3e211258298543f89551d549c20c7ec2de4abc1120db964e59b7fdb","fn":"3f2e23b2ee1991da34bdc689a44a229d1b64f3b617d6569ffb6e19f760acfded","ln":"407f3909917f0f4f9f28f6c52a115bb27b8ed6df148af17c637fcbf07302d8cc","ct":"a744d93f2c6e8830a70b434113ecdebdaf568ba8c0557c63bd0914528760ae53","zp":"98f573b9be77f1a4101dbd318af28955ce5c084fb8229fa339f5d0e261edea1a","st":"ea43de53dc947fdf3cedaa4abc519f7889d5cd61f66a5ae764eb30d32c6186f9","fbc":"","fbp":"fb.1.1660879034819.1045989825"},"event_name":"AddToCart"}],"partner_agent":"woocommerce-6.8.0-2.6.21"} duration: 0.30585s 08-18-2022 @ 22:44:21 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"Aw4q4MdPH2Dfv0zJVkHIe9k"}
Is there a way to get correct content ID firing with add to cart variable product? Can i update code in facebook-commerce-events-tracker.php file?
Again Igor, I have used pixel helper to identify this error and pixel helper is showing the following:
Add to cart event firing the incorrect content ID for variable product variation incorrectly.
I’ve tested it out and seems when facebook for woo plugin updated the error started. I have tested the plugin without a redirect to cart page and on button click it fires content ID properly, but when redirecting to cart page content ID fires previous content ID of view content. I think facebook for woocommerce updated coding for this…is there a fix so correct content ID fires on cart page of correct variable content ID’s as previous versions of facebook for woo? I think they need to fix it in next update so correct content ID of add to cart fires properly on redirect to cart page instead of button click. Is there a fix?
I’ve tested it out and seems when facebook for woo plugin updated the error started. I have tested the plugin without a redirect to cart page and on button click it fires content ID properly, but when redirecting to cart page content ID fires previous content ID of view content. I think facebook for woocommerce updated coding for this…is there a fix so correct content ID fires on cart page of correct variable content ID’s as previous versions of facebook for woo? I think they need to fix it in next update so correct content ID of add to cart fires properly on redirect to cart page.
Hello Mirko,
I just noticed it recently after updating and checking facebook for woocommerce plugin…
Here is my logs
### WordPress Environment ### WordPress address (URL): https://www.stylishpassports.com Site address (URL): https://www.stylishpassports.com WC Version: 6.8.0 REST API Version: ? 6.8.0 WC Blocks Version: ? 8.0.0 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.1.8 PHP Post Max Size: 128 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.7.38-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.8.0 WC Database Prefix: wp_ Total Database Size: 120.12MB Database Data Size: 79.89MB Database Index Size: 40.23MB wp_woocommerce_sessions: Data: 0.67MB + Index: 0.02MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 1.42MB + Index: 0.94MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 14.42MB + Index: 8.75MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #1331 - /shop/ Cart: #1332 - /cart/ Checkout: #1333 - /checkout/ My account: #1334 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Shoptimizer Version: 2.5.4 Author URL: https://www.commercegurus.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### WooCommerce PayPal Payments ### Onboarded: ? 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Notes: 95 Onboarding: completed ### Action Scheduler ### Complete: 2,185 Oldest: 2022-07-29 07:58:57 -0500 Newest: 2022-08-17 21:43:01 -0500 Failed: 3 Oldest: 2019-11-06 16:02:19 -0600 Newest: 2019-11-08 01:26:25 -0600 Pending: 12 Oldest: -0001-11-29 18:09:24 -0550 Newest: 2022-08-22 09:51:24 -0500 ### WooCommerce Zapier ### Database Version: ? 14 Detailed Logging Enabled: No Legacy Mode Disabled: ? Yes SSL: ? Yes REST API Authentication Key(s): ? 0 Task History Record Count: ? 1155 Webhook #6: WooCommerce Zapier - Status: active - Trigger: order.paid - Delivery Count: 329 Webhook #5: WooCommerce Zapier - Status: active - Trigger: order.paid - Delivery Count: 329 Webhook #4: WooCommerce Zapier - Status: active - Trigger: order.paid - Delivery Count: 336 Deleted Webhook Delivery Count: 161 ### Status report information ### Generated at: 2022-08-17 22:28:57 -05:00
Is there a fix? Has other stores using this plugin with variable products when add to cart fires incorrect content ID?
Secondly, does using a CDN interfere with the conversion api sending data. Do I need to exclude event pages (Landing page, Add to cart page, initiate checkout page) from the CDN (Cloudflare)?
- This reply was modified 3 years, 3 months ago by jsyhaphom.
Forum: Plugins
In reply to: [Facebook for WooCommerce] Facebook For Woocommerce plugin Conversion APIDid you figure out what the issue was? I prefer the facebook for woo plugin and tried pairing it with pixelyoursite and it started firing events twice and didn’t deduplicate properly. Asked pixelyoursite owner/support Cristian for help and he gave me no answer if they were compatible with each other but looks like if you use both plugins together sends duplicates of same events with different event ID’s skewing data reporting. Does anybody know how to get conversion api working on this plugin? I hope they can add a spot for token with test even code.
Forum: Plugins
In reply to: [WP Fastest Cache] Facebook PixelWill this slow down site? Or defeats the purpose of the plugin? Would it be the same as disabling it?