JTurner77

the import plugin works…just not very well on large imports.

I think there is use for it for those who are looking to do a couple hundred to a thousand posts/listings.

Also…I have the chat transcript if that would be in any way helpful. I can send a support ticket…but I have already previously before I posted here and hadn’t heard anything (probably at bottom of the queue) and I am not sure what to even right or add at this point in an email to support.

Just went another round with the support team and we made a tweak but it didn’t really speed up the upload time (but I am hoping that it allows me to increase the upload size).

We changed the mod_fcgi to suphp

I asked him to look at the five points you mentioned above and he didn’t see anything on his end that would suggest that those were a cause.

Here are the Bluehost server specs:

processing
Speed2.4GHz
Processors4
Type16-Core AMD Opteron
memory
Amount256GB up to 1TB
TypeDDR3-1600MHz ECC/REG
Slots32

storage
Capacity12.8TB Arrays
Drives9 per array
RedundancyRaid 60
Read550MB/s
Write550MB/s
Form3.5 inches
InterfaceSATA 6GB/s
Power1.65W Idle
3W Active

i/o
LAN2x SFP+ 10 Gigabit ports
2x 1 Gigabit RJ-45
Dedicated IPMI port
USB2x USB 2.0 ports
VGA1x VGA port
Serial1x Fast UART 16550 serial COM port

software
SoftwareCentOS 6
Linux Kernel 2.6.32
Apache Web Server
cPanel 11.42.x
PlatformsPHP 5.4
Perl 5.10
Python 2.6.6
Ruby + Ruby on Rails
MySQL 5.5
and more…

I asked him to give me his best guess as to why there is a difference in performance and he said he really didn’t have a good answer other than…since you guys are dealing with this as a business that you guys have your servers optimized for this specifically. He also speculated that there might be an i/o difference.

So, here I sit right now forced to break a 50000 row file into five pieces and then upload each one individually at a rate of about an 70-80 minutes per each one for a total of 6+ hours.

And I have absolutely no desire to ever want to update them if it is going to take me even longer the next time.

I gave you guys a detailed description of what I have done on my end and that is the only response you have for me?

So, what about situations where my upload does work but runs at one tenth the speed of what I get on your demo server?

How am I supposed to figure out that situation if there isn’t an error log because it is working…but slowly?