jtyarks

Hi navyspitfire,

Apologies if you’ve already investigated these options, but perhaps one of these plugins offer the functionality you’re hoping for:

1. WooCommerce Checkout Add-ons
2. WooCommerce Product Gift Wrap
3. WooCommerce Gift Wrap Order

Cheers.

Hi TylerTG,

Which widget are you referring to and what are you trying to do? Without knowing what you’re hoping to accomplish, I can only offer a couple solutions based on assumptions so forgive me if these don’t help:

• If you’re referring to the Recent Posts widget, you’ll need to install a plugin, e.g. Recent Posts Widget Extended, which allows for deeper customization.
• If you’re looking to link to a category, you could create a Menu with that category in it and add to your widget area using the Custom Menu widget or simply copy the URL and add it to the Text widget.

Cheers.

Found the issue:

Our author archive template includes multiple posts types; the function for this was:

function custom_post_author_archive($query) {
	    if ($query->is_author)
	        $query->set( 'post_type', array('post','page','photo','hotspot') );
	    remove_action( 'pre_get_posts', 'custom_post_author_archive' );
}
add_action('pre_get_posts', 'custom_post_author_archive');

(I had found this code on several posts.)

After determining that this was causing the issue in both the back-end (displaying “No events found”) and the front-end (the event list displayed out of order), I found Chris Coyier’s post and updated the function to

function custom_post_author_archive( $query ) {
	if( is_author() && empty( $query->query_vars['suppress_filters'] ) ) {
		$query->set( 'post_type', array(
			'post', 'page','photo', 'hotspot'
		));
		return $query;
	}
}
add_filter( 'pre_get_posts', 'custom_post_author_archive' );

…and now things seem to be working properly.

Very interesting – PHP 5.5 isn’t an option in their CPanel, but I was able to set it manually in my .htaccess file and this seems to be working. The PHP/404 errors seem to have gone away.

I’m going to get in touch with the host and see if there’s any issue with me using 5.5, but I’m going to mark this as resolved for now.

I will contact you with further details once I have them from the host. Thanks again!

Thanks for getting back to me so quickly and for clearing up where the issue lies.

The PHP version is 5.4.17 and that’s, unfortunately, the most recent version of PHP SiteGround has to offer. (It goes 5.2.17 with Suhosin patch, 5.3.27 and then 5.4.17.)

If there’s anything I can ask the host for and/or about, let me know.

Hi tspnyc,

The functionality you’re describing is not included with WordPress out-of-the-box, so a plugin is most likely the culprit.

Do you have any social plugins (e.g. Facebook or Social Media Auto Publish) installed? If so, I’d look into what kind of configurations they come with and go from there.

Hope that helps!

Hi Linda,

While I’m not familiar with the site’s theme, it looks like the Open Sans stylesheet is being enqueued with the rest of the theme’s CSS, so you should check functions.php or other files included within functions.php

Once you find the URL, you should be able to safely change it from “http” to “https,” however I suggest contacting the developer and asking them to update their code as other people will experience the same issue when delivering content over SSL.

(Oh, and be sure to make a back-up of whatever file(s) you need to edit just in case something goes awry.)

Hope that helps!

For future reference, Advanced Custom Fields has their own support forum.

As for not being able to find that line, I’m afraid without knowing your theme/set up I can’t point you in the right place. Sorry about that!

Here’s the obvious question: Any chance you can ask your web developers where it is and/or how to update it?

Hi xenaccounting,

Yup, this page is using a template: kashoo.php.

Go to Appearance > Editor and open up that file. Find the line “What Else Makes Kashoo So Great?” and update it to “Xero” and click “Update.” (Please make sure to copy the contents of the file somewhere safe in case you need it later.)

Hi acknowledged74,

Is this new website using WordPress? If so, you can export your entries and import them to the new site.

If it’s not a WordPress, the answer will vary.

Hey mclark,

I just checked out your site and it looks like you’re using “auto” instead of none:

Open your styles.css and go to line 956:

.site-content article {
border-bottom: 4px double #ededed;
margin-bottom: 72px;
margin-bottom: 5.142857143rem;
padding-bottom: 24px;
padding-bottom: 1.714285714rem;
word-wrap: break-word;
-webkit-hyphens: auto;
-moz-hyphens: auto;
hyphens: auto;
}

Change those to none and it’ll work just like the widget area.

Depending on what the field is, it could be almost anywhere in your theme.

Does this field on show up on a certain page? Do you know if that page uses a template? Does it show up in your header or on posts? Your answer will lead you to which file you need to open in the Editor.

Hey CombatPost,

I’m sorry if I’m misunderstanding what you’re hoping to do, but does WordPress’ sample author template provide any insight?

Is there something else you’re trying to accomplish that isn’t described in that template?

Hi helloworld1,

As the error indicates, you’ve used up the memory that’s allocated to PHP. While it’s strange that it suddenly happened without you modifying anything, it could be due to a troublesome plugin or some other recent PHP customization.

You should be able to increase your memory limit by either adding a line to your wp-config.php file or adding a memory_limit directive your PHP.ini file.

Hi jcyin,

I don’t believe it’s a memory problem – set_time_limit() is also a security restriction that your host can put in place.

Based on other posts (https://www.ads-software.com/support/topic/warning-set_time_limit-has-been-disabled-for-security-reasons, https://forums.oscommerce.com/topic/216977-warning-set-time-limit-has-been-disabled-for-security-reasons/), it seems like you need to ask your host to enable it.