BSF - Judith Pete

Hi @chrisbegley,

Thanks for writing back.

I am not reproducing the same issue even after updating as shown here : https://share.getcloudapp.com/nOuLlGO4.

I understand how this is frustrating to you, I request you open a support ticket from here:?https://wpspectra.com/support/, so that the dev team can look into this better.

Looking forward to hearing from you.

Hi @rliz17,

Thanks for writing to us.

I have recorded a screencast to help you how you can recreate these blocks all aligned as they should.

Hope this helps.

Please let us know how this goes for you.

Hi @chrisbegley,

Thanks for writing back.

I am not reproducing this on my end as shown here : https://share.getcloudapp.com/2NupjLy4.

If this is still persisting, I would request you open a support ticket from here : https://wpspectra.com/support/, so that the dev team can look into this better.

Looking forward to hearing from you.

Hi @imdyakov,

Thanks for writing back.

I would request you open a support ticket from here: https://wpspectra.com/support/ so that the dev team can help better with this issue.

Looking forward to hearing from you.

Hi @chrisbegley,

Thanks for contacting us.

Please let us know the previous version you updated from so that we can see whether we are reproducing the same issue.

Looking forward to hearing from you.

Hi @imdyakov,

Thanks for writing to us.

This is not an issue we are reproducing on our end. Is this from a specific block or does the changes not reflecting for any random block ? Please let us know.

Also you can share a short video of how you are reproducing the issue so that we can check whether this is also happening similarly from our end.

Looking forward to hearing from you.

Hi @zoriko,

Thanks for writing to us.

We are glad you were able to get a workaround.

Please feel free to contact us in case of any other queries.

Hi @samtenkriya,

Thanks for writing to us.

I am afraid we don’t have this feature with Spectra options at the moment, however, I would love to take this as a suggestion. I will indeed convey your feedback to our concerned developers. We are always keen to listen to our customers and receive their feedback. It is the best way to improve our products and services and maintain our client’s satisfaction. ??

I’ll put forward your thought about this to our team, and if feasible, we will try to improve the scenario in our future updates.

If you have any further queries, please don’t hesitate to contact us.

Hi @nvoi,

Thanks for writing to us.

I am afraid we don’t have this feature with Spectra One options at the moment, however, I would love to take this as a suggestion. I will indeed convey your feedback to our concerned developers. We are always keen to listen to our customers and receive their feedback. It is the best way to improve our products and services and maintain our client’s satisfaction. ??

I’ll put forward your thought about this to our team, and if feasible, we will try to improve the scenario in our future updates.

If you have any further queries, please don’t hesitate to contact us.

Hi @nvoi,

Thanks for writing to us.

I am so sorry for the inconvenience caused.

This is not an issue we are able to reproduce on our end as it seems site specific.

To help better I request you open a support ticket from here : https://wpspectra.com/support/.

Looking forward to hearing from you.

Hi @dennisth19,

Thanks for writing back.

1. Why I’m not able to create a page with all content like in any other themes?

Please let us know the issues you are experiencing while trying to create pages so that we can assist better.

2. I tried to create the child theme as you said, but the homepage now is broken and footer and header are gone.

To help better with this, I would request you create a support ticket from here : https://wpspectra.com/support/.

Looking forward to hearing from you.

Regards.

Judith.

Hi @nyengedzai88,

Thanks for writing to us.

This mostly shows when the Spectra plugin is not activated. Please check whether the plugin is mistakenly deactivated.

If it is activated and the errors still show I would request you open a support ticket here : https://wpspectra.com/support/, so that the dev team can assist you better.

Please let us know how this goes.

Hi @stefanovarano,

It’s been a while since we heard from you. I am going ahead to mark this resolved.

Please feel free to open a new thread in case of any other queries.

Regards.

Judith.

Hi @jewalker,

It’s been a while since we heard from you. I am going ahead to mark this resolved.

Please feel free to open a new thread in case of any other queries.

Regards.

Judith.

Hi @cddl,

It’s been a while since we heard from you. I am going ahead to mark this resolved.

Please feel free to open a new thread in case of any other queries.

Regards.

Judith.