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I agree. The Customizr team needs to fix the problem to be compatible with the latest WP version 6.7. They can’t expect everyone to go back to a previous WP Version. WP is constantly updating and if Customizr wants it’s users to continue using their theme a fix is absolutely needed ASAP.

Thank you for your reply. Unfortunately we ran into a disk space problem.
We had to go through a number of steps to reset the website. It’s back online.

Hello Franky,
Thanks for your quick response.
As I look at our cPanel for the PHP version on our server.
It tells me that we are using PHP Version 5.6.34
But when I look at our system for the site it indeed says PHP Version : 5.3.29

I’ll check further into this. Thanks!

Helpful tip. Thanks! I’m back in.

I noticed that the permissions on the folder for wp-content is different than the others.
Its permissions is 0711 . Not sure if this would make a difference.

Thanks

Hi Kat,

Yes it completed and stored the backup with the exclusion. Without the wp-content directory the size went from 558mb to 5mb. Perhaps the size is the issue?

Hi Kat,
I separated out the Database backup and the Files backup.
So far the DB backup did work. ?? I’m waiting for the Files backup to finish.
I’ll keep you posted. Thanks!!!!

Hi Tom,

So does this mean that your translations are not included in the theme but instead just pull in translated words from www.ads-software.com?
Please advise.
Thanks!

Thanks again.
I try to add your plugin to each of my client Websites.
Glad to have you around!

Thanks for the link. I will leave feedback. ??

Thank you very much. This appears to have fixed the problem we had.
Have a great day. And thanks for your immediate attention on this support topic. You are fantastic

If I delete the old one, wont’ that wipe out all of my galleries that I have already created? We have 50+ photos in about 10 different galleries.
I sure hate to have to recreate all of them again.

Please advice. Thank you for your great support!