Julia Golomb
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Help! My website has been hacked and infected with malware.@davidabre I’m very sorry that you’re dealing with this issue.
Carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures and start backing up your site.
Warm regards.
Forum: Fixing WordPress
In reply to: How to receive post comments via email?I’m not certain. Switching exclusively to Postmatic is one option – they have a way to easily import MailChimp subscribers into their system – but their website also references integration with MailChimp. I’d suggest inquiring about this with Postmattic support: https://gopostmatic.com/support/
Forum: Fixing WordPress
In reply to: How to receive post comments via email?Hello @bigmoxy. I believe that Postmatic enables subscribers to comment by email: https://gopostmatic.com
I hope this helps.
Forum: Fixing WordPress
In reply to: Index Page Not Showing Most Recent PostHi @tryeakle. The issue could be caused by the cron job (see this article on common reasons cron jobs fail).
If you determine that the issue doesn’t lie with the cron job, it could be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default themes such as Twenty Twenty One. If the problem goes away, enable them one by one to identify the source of your troubles.
You can do this by installing “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.
Forum: Fixing WordPress
In reply to: The status of the orders changes by itselfHi Fanny.
I recommend that you isolate what is transitioning the orders to an in progress status. Typically issues like this may be caused by either a conflict with your theme or with another plugin. How we usually address this type of issue is to have you temporarily switch back to a default WordPress theme such as WordPress Twenty Twenty One or Storefront (https://www.ads-software.com/themes/storefront/) and disable all plugins except for WooCommerce.
Under those conditions, place a test order. If the problem does not happen under those conditions, then it is caused by a conflict.
The next step would be to re enable plugins one-by-one and make a test order each time until you find the piece of software responsible for this behavior.
Additionally, here is an old support thread where a custom php function caused the same issue you are experiencing. Might this be the cause of the issue for you?
Kind regards.
Forum: Fixing WordPress
In reply to: Site reviews interactive pluginHello @carquer. I recommend that you search the plugin library for the keyword star: https://www.ads-software.com/plugins/search/star/
Perhaps https://www.ads-software.com/plugins/rating-widget/ or https://www.ads-software.com/plugins/yet-another-stars-rating/
Forum: Fixing WordPress
In reply to: RSS feed errorHello @kimkhd. When I run your feed through https://validator.w3.org, it produces the following error message:
Schema Error: XML document with no namespace; cannot determine any schema to use for validation.
Forum: Fixing WordPress
In reply to: portfolio plugin?Hi @sinergyinaction! I don’t know whether there is a grid-in-grid plugin that would meet your desired outcome.You can try out some of the different Gallery Plugins here: https://www.ads-software.com/plugins/search/gallery/.
One approach you might try is to have each square on the grid link to a project-specific page, which then has a photo gallery on it (as opposed to needing a unique grid-in-grid design). This appears to be the approach of the page you linked to.
- This reply was modified 2 years, 10 months ago by Julia Golomb.
Forum: Fixing WordPress
In reply to: Error MegaMenu when using Header Sticky Menu on Flatsome themeHi @haian! I recommend that you ask this question in the Max Mega Menu support forum (https://www.ads-software.com/support/plugin/megamenu/) so the plugin’s developers and support community can help you with this.
Forum: Fixing WordPress
In reply to: Edit Category PageHi there! To fully customize a category page you would need to use a plugin, such as https://www.ads-software.com/plugins/categorytinymce/.
Edit: It seems that the creator of this plugin has retired and no longer provides support or updates for the plugin.
This article describes how to style different categories in WordPress using templates and CSS.
Forum: Fixing WordPress
In reply to: Tagline in wordpress not showing in Google search resultOne more suggestion: If you want more control over search engine optimization for your site, consider using a plugin that specializes in it, like https://www.ads-software.com/plugins/wordpress-seo/
Forum: Fixing WordPress
In reply to: Tagline in wordpress not showing in Google search resultHi there. I’m sorry you’re experiencing this challenge. How long has it been since you created the tagline? It can take several days for Google to crawl your website and update its search results.
Additionally, I want to confirm that you updated your tagline in the appropriate place: From the WordPress dashboard sidebar navigate to “Settings” –> “General” –> “Tagline”
Forum: Fixing WordPress
In reply to: Changing the opening page’s urlHi there! Try this:
1) From your WordPress admin dashboard, click on “Settings” in the left sidebar to expand the “Settings” submenu.
2) Click on “Reading” in the submenu.
3) Click on the radio button labelled “A static page” in the “Front Page Displays” section to set the front page to display a static page.
4) Use the drop-down menu labeled “Front Page” to set which of your WordPress pages you would like to use as the front page. Similarly, you can use the drop-down menu labeled “Posts Page” to select the page you would like to use to display blog posts.Forum: Fixing WordPress
In reply to: Remove woocommerce booster add to cartHi there! I’d suggest that you post this question in the support forum for this specific plugin: https://www.ads-software.com/support/plugin/woocommerce-jetpack/
Hi Jason. Does this article help with your issue? https://kinsta.com/blog/wordpress-5-8/#blockbased-widgets-editor-and-block-widgets-in-the-customizer