juliashih

Hi @michel-jongbloed ,

No problem. I’d sent you an email already by [email protected].
Please don’t hesitate to let me know if you need any other information.
Thank you so much for your assistance!!!

Hi @michel-jongbloed ,

As for uploading issue, we will report to Facebook as you suggested.

About the issue of showing black screen when you zoom in, we will update to our technical department. Btw thank you for finding out that!

However, I’m a little confused about the next issue. “I also noticed that the urls to the images on the product page (when I hold the mouse over the particular image) I get a different url that the ones that are in the feed for that specific product.”
Could you explain in more details?
Do you think this might be the reason of showing the last image with no image name?

Also, thank you for checking the plugin code. I will wait for your update!

Have a nice day!

Hi @michel-jongbloed

Regarding to the uploading issue, I’m talking about the feed to Facebook.
For you to have a better understanding, here is the screenshot for reference.
https://1drv.ms/u/s!AlyTcFbklpT6pA2r6XB4e4yXUolz?e=k43Fxe
The first image is taken after I upload the feed for 12 minutes, and it was still running endlessly.
https://1drv.ms/u/s!AlyTcFbklpT6pA2r6XB4e4yXUolz?e=k43Fxe
The second one is after I gave up waiting and refresh the page, it shows that the uploading process is finished.

As for the additional image link, please refer to this OneDrive folder link.
https://1drv.ms/u/s!AlyTcFbklpT6pA6LQl8LMr6GkwbT?e=PMzMK2
https://blindsandcurtainsdirect.com/tw/product/test-3273/
Above is the example of one of the product, there is nothing unusual when I check the front and back side of the product page.
And here is the link of the feed.
https://blindsandcurtainsdirect.com/tw/wp-content/uploads/wppfm-feeds/BCD-Test-2.xml
Hope these reference might be helpful for you to look into it!

Thank you so much!

Hi @michel-jongbloed

Thank you so much for the suggestion.
I’ve tried these ways and the weird part of Facebook catalog is that it still… shows that it’s still uploading after a long while. However, when I refresh the page, it shows that it had finished uploading.
I guess it’s not a big issue, but I just have to refresh the page to finish the uploading process.

Furthermore, about the additional images, thank you so much for answering. It is exactly what I need! However, there is only one issue in the file. It shows that the last image of every product with no name, which should not even been showed at all.
For example:
<g:additional_image_link>https://blindsandcurtainsdirect.com/tw/wp-content/uploads/2020/07/Honeycomb_Clutch_Opaque_Ocher_iStock.jpg</g:additional_image_link&gt;
<g:additional_image_link>https://blindsandcurtainsdirect.com/tw/wp-content/uploads/2020/07/OCHER_c1_720X720.jpg</g:additional_image_link&gt;
<g:additional_image_link>https://blindsandcurtainsdirect.com/tw/wp-content/uploads/2020/07/OCHER_c_720X720.jpg</g:additional_image_link&gt;
<g:additional_image_link>https://blindsandcurtainsdirect.com/tw/wp-content/uploads/2020/09/</g:additional_image_link&gt;

Could you please help to look into this matter?

Sorry to bother for so many times and really appreciate your excellent help!!!

Hi @michel-jongbloed ,

Thank you for the suggestion. We’d cleared feed process as you suggested but somehow it’s still uploading for no ending. However, I refreshed the page and saw that the html is not in the description anymore, so I guess we can ignore the problem of not being able to finished uploading?

There is another question, we also have all the additional images for all the products on the website, so we wonder if it’s possible that we can upload additional images to Facebook catalog?

Hi @michel-jongbloed ,

Thank you for your explanation.
Could you please help us to look into which part went wrong since now the catalog had been uploading for an hour and still not done yet. It used to take only about 3 minutes.
Here is the screenshot of our “Code Snippets” setting shared from dropbox:
https://1drv.ms/u/s!AlyTcFbklpT6pAuGY7f_BZqa1pe4?e=dX3CPw
Also the link of product catalog:
https://blindsandcurtainsdirect.com/tw/wp-content/uploads/wppfm-feeds/BCD-Test-2.xml

Hi @michel-jongbloed ,

Thank you for your reply.
I had installed “Code Snippets” and add the code as below,
“function alter_feed_item( $attributes, $feed_id, $product_id ) {

// The $attributes variable is an array that contains all the product data that goes into the feed. Each item
// can be accessed by it’s feed key. So if in the feed file an item has a key like ‘description’, you
// can access that specific item by $attributes[‘description’].
// The $feed_id (string) makes it possible to only edit a specific feed. You can find the id of a feed in the
// url of the Feed Editor, right after id=.
// The $product_id (string) makes it possible to select a specific product id that you want to filter.

// The following example only changes the data of a feed with ID 7
if( $feed_id === ‘7’ ) {

// this line changes the title data and removes the ” <prompt> ” string
$attributes[‘title’] = str_replace( ” <prompt> “, “”, $attributes[‘title’] );

// this lines puts the text Dollar behind the price data
$attributes[‘price’] = $attributes[‘price’] . ” Dollar”;

// And you can be more specific by using the $product_id
if ( $product_id === ’13’ ) {
$attributes[‘availability’] = ‘unknown’;
}
}

// or you can just make a simple change that will influence all feeds
// If you have shortcodes in your product description you can remove them with het next code
// Remove WordPress shortcodes from Description
$attributes[‘description’] = strip_shortcodes( $attributes[‘description’] );

// If you use Visual Composer markup in your product descrioptions you can remove Visual Composer markup with the next code.
$attributes[‘description’] = preg_replace(“/\[(\/*)?vc_(.*?)\]/”, ”, $attributes[‘description’] );

// To remove Divi markup in your product description use the below preg replace.
$attributes[‘description’] = preg_replace(“/\[\/?et_pb.*?\]/”, ”, $attributes[‘description’] );

// IMPORTANT! Always return the $attributes
return $attributes;
}

add_filter( ‘wppfm_feed_item_value’, ‘alter_feed_item’, 10, 3 );”

However, the product description still shows the html on catalog.
Could you please check for us if there is any mistake of the code we use?
Many thanks in advance!

Hi @michel-jongbloed ,

Sorry to bother again.
I’ve been trying to get rid of the html in the product description but failed.

In PHP, I heard that we can use strip_tags function to remove HTML tags from product description. By any chance you could help me with this?

Thank you in advance!

Hi @michel-jongbloed

Many thanks for your awesome assistance and suggestion!
I will look into that.

Have a nice day!

Hi @michel-jongbloed

Thank you for your reply.
I’ve modified the setting as your advice.
It looks like it works now! Thank you.
Since I’m not that familiar with Facebook catalog yet, to be confirmed, could you please check it on your side for us too?

Hi @michel-jongbloed ,

Thank you for your reply.
Yes, the product descriptions and the prices are included in the feed.
Please check on this link: https://blindsandcurtainsdirect.com/tw/wp-content/uploads/wppfm-feeds/BCD-Test-2.xml

Hi @slickchris

Thank you so much for the prompt reply!
The problem is solved now. This plugin is really convenient!
Have a nice day!

Hi @dots @afsanamultanii ,

Somehow my store didn’t show the additional charge again.
Could you please look into this for me? Thank you in advance!
https://elementi.dk

My inquiry before:
“I had set up a rule that “orders below EUR150 will be subject to an additional charge of EUR20.”.
I entered 20 EUR in “Shipping Charge (€) *” case.
And the rule I set cart subtotal(before discount) less than< 150.
I tried to add some products in my cart afterwards, and the total is less than 150EUR. However, when I went to the checkout page, it didn’t show the additional charge of EUR20.
Did I make any mistake in the set up process?”

Hi @afsanamultanii ,

Thank you so much!
Now the shipping rules have been set up as the way I want it.
You’re awesome ?? Thanks again!

Hi @afsanamultanii

Thank you so much for the explanation.
It works just as your screenshots show now.

Besides, we would like to know if it is possible for us to change something here.
https://prnt.sc/ovjpjh
Our shopping rule is that we (the shop) pay for the shipping cost unless their order is under EUR 150. Therefore, we would like it to be “Orders over EUR 150 get 100% free shipping.” and don’t show the calculate shipping option, or just don’t show the subtotal section is fine too.

Is there any possible solution for this? Please advise.
Thank you in advance!

• This reply was modified 5 years, 7 months ago by juliashih.