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Viewing 14 replies - 1 through 14 (of 14 total)
  • Forum: Plugins
    In reply to: [Word Balloon] Errors
    Thread Starter julietalayne

    (@julietalayne)

    I updated the plugin and when I go to the page there are no longer any errors! THANK YOU! I’ll certainly let you know if I run into any issues when I use it on my pages! I appreciate your kind helpfulness!

    Forum: Plugins
    In reply to: [Word Balloon] Errors
    Thread Starter julietalayne

    (@julietalayne)

    Thank you kindly for such a quick response!! I will update the plugin and let you know if the issue had been resolved!

    Thread Starter julietalayne

    (@julietalayne)

    Thank you so much for the quick response! You guys are awesome!

    Thread Starter julietalayne

    (@julietalayne)

    I submitted a request through the back-end of my site to test this for you! It did give me a confirmation saying that the message had been sent, but I don’t know any other way to double check it. I’ll also send a message through your website again! I’m sure we can get this sorted haha

    Thread Starter julietalayne

    (@julietalayne)

    Did you want me to try submitting through the form within my site again? Or via your website? I’m happy to do either haha

    Thread Starter julietalayne

    (@julietalayne)

    Stiofan–just a quick follow up question–I tried to find the answer but didn’t see it and whether it was possible or not–but does this plugin have a shortcode?

    I wondered if it would be possible to call the event from the user’s pages so I would be able to put it in a different place on their profile via shortcode, or even within the template?

    Thanks so much!

    Thread Starter julietalayne

    (@julietalayne)

    Certainly! Which forum should I post in?

    Thread Starter julietalayne

    (@julietalayne)

    Hi Stiofan!

    I use Monarch which I purchased from Themeforest. If you need me to send a zipped copy so you can trouble shoot I do not mind doing that. If it would be easier to have access to my site (it is not live yet) I am also fine with giving you any tools that you need that might make your troubleshooting simpler!

    Thank you!

    Thread Starter julietalayne

    (@julietalayne)

    I think it’s a theme issue to be honest, though I am not sure how to start to correct it…

    In addition to the close button not working–I realized that the “compliment” button is not showing up on the individual profile pages so users can send them to each other.

    Thanks for any insights you can offer!

    Thread Starter julietalayne

    (@julietalayne)

    Thank you kindly for the response Patryk! I just got to figuring out some other options and ended up going with a solution of custom post templates from Toolset which solved the issue with the content showing on the dynamic pages!

    So no need to worry about compromising the plugin! The solution is working great!

    Thread Starter julietalayne

    (@julietalayne)

    I had an empty domain so I installed wordpress, only put the writeshare plugin on it, with no other plugins and with the default theme, and created the author user and the same issue presented on a different domain. Just troubleshooting here.

    Thread Starter julietalayne

    (@julietalayne)

    Well, I did another install of WP onto my server, in a new directory and only put in the Writeshare plugin, no new theme, no other plugin activated, and the same issue is present.

    Exactly the same as above,

    same with the user author not being able to upload media

    same with the user editor not having any profile or access to the /write/

    same with the admin being able to do everything

    I’m so confused.

    Thread Starter julietalayne

    (@julietalayne)

    Sorry to post so many parts–just updating here as I try new things. Strangely, I tried to set my trial user to “Editor” instead of “Author” in thinking perhaps it was an issue related to that and it caused more issues, but different ones. Cleared the cookies and cache, logged in, and when I tried to access

    http//mysite.com/write/

    it did this:

    https://mysite.com/wp-login.php?redirect_to=profile%2F

    and sent me to log back in.

    It basically puts me into a repeat loop over and over again.

    Then if I try to access the profile page here:

    https://mysite.com/profile/

    it is giving me a

    404 – Oops! That page can’t be found on the Editor role.

    Editor is able to add media through the dashboard.

    It all works fine as an admin.

    AND it works fine as the author! I can not even begin to understand what is happening here lol

    So to recap:

    –user level author can post with no issues
    –user level author is unable to upload any media through the frontend editor
    –user level author is unable to upload any media through the activities page if Writeshare plugin is activated

    -user level Editor can not access profile as it returns a 404 error
    -user level Editor can not access the writing page as it returns a login loop
    -user level Editor can upload media through the admin dashboard

    -user level admin has no issues at all with accessing any pages or using front end publishing

    Changing the theme and uninstalling Buddypress and other dependent plugins does not stop the issue.

    Thread Starter julietalayne

    (@julietalayne)

    Wanted to add the issue persists no matter what theme I use, and I have deactivated all of the buddypress related plugins and the issue is still there. I’ve changed the theme with those plugins deactivated as well and it still happens. I can’t for the life of me figure out what the issue is.

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