justinfranzen

You mentioned in a previous response from two months ago that

“if you are using a variable product please make sure that you have created a variation for each attribute combination.” That’s exactly what you instructed. However, my client did that but it’s generating products that don’t exist.

My client told me this, “I tried adding production variations, but it only created product variations of non-existent SKUs. For one of the products has 9 SKUs and then it created an additional 4 ‘variations’ which isn’t right as that’s not in our product catalog.”

Is there anything else that needs to be done after clicking Generate variations?

Please read my first comment of the two I posted. I’m not using the premium version, I said I have access to it. You previously instructed me to use product variations to include the SKU in the email response of which is not working. My client is adding variations but it’s adding incorrect variations of products that don’t exist.

I also have the premium version which supports the SKU. Is there code I can copy from that and use in the free version?

I tried adding production variations, but it only created product variations of non-existent SKUs. For one of the products has 9 SKUs and then it created an additional 4 ‘variations’ which isn’t right as that’s not in our product catalog. Is using variations the only way or is there code I’m able to add to the email template file that shows the product SKU?

I read your original instructions wrong for adding it. It works now.

themes/divi-chid/yith-woocommerce-request-a-quote/templates/emails/request-quote.php

I wasn’t able to send a screenshot without providing a URL

As I previously mentioned, I created a woocommerce folder in the child theme and copied all nested folders as you instructed along with the email template but it didn’t work. Is it possible I did something wrong with that?

• This reply was modified 1 year, 3 months ago by justinfranzen.

Adding the subfolders and file to the child theme didn’t work but making the changes to the file in the plugin folder did work.

I found Generate variations. Is there any additional work that has to be done after implementing that? Also, will that change anything on the front end or functionality?

Just reiterating this last part again –> There isn’t a Woocommerce folder in the active theme being used which is using a child theme. I do see the content that I’d like to remove though. Am I able to just remove what I need from the file in the email folder for the plugin?

Can you show me where “Generate Variations” is located? I don’t see it anywhere in the plugin settings or anywhere in Woocommerce.

There isn’t a Woocommerce folder in the active theme being used which is using a child theme. I do see the content that I’d like to remove though. Am I able to just remove what I need from the file in the email folder for the plugin?

Is there any documentation you can provide on creating a variation fro each attribute combination?

Where is the email template located in the theme? This plugin is independent from the theme.