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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter jyl2016

    (@jyl2016)

    Hi:
    Thanks for your reply. I tried all those, but still have this problem.

    Forum: Fixing WordPress
    In reply to: Update to PHP7.2
    Thread Starter jyl2016

    (@jyl2016)

    Hi Guys:

    I found out the problem, Thank you for all your help.

    I still couldn’t find the error log, even the hosting company not sure what happened, and where to look for the error log. There was a post, said try deactivate plug in one by one to find out the problem, I tried that, and found the google XML map is the cause, once I turned it off, the website returns to normal under PHP 7.2.

    Thank you again.

    Forum: Fixing WordPress
    In reply to: Update to PHP7.2
    Thread Starter jyl2016

    (@jyl2016)

    I tried to look for error message on the log, but doesn’t seem to find any. All is shown is wp-admin/themes.php” “Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36”

    I didn’t create the website, so not sure how it was done, it’s showing wordpess is not even installed on the host’s control panel. I tried to access the PHYmyAdmin there, and it’s showing installed, but when I click “go to phpMyAdmin”, it gave me a “404 – File or directory not found.
    The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

    I was thinking install wordpress again, but doing so will it erase all contents on the existing site?

    Forum: Fixing WordPress
    In reply to: Update to PHP7.2
    Thread Starter jyl2016

    (@jyl2016)

    Thanks for all the helpful thoughts. It is the Magazine Basic that I am using now, I read some posts, the PHP comparability check shows most plug in would be compatible with PHP 7.2, with the exception of 1 plug in that’s too large to check and the theme.

    I am still using an older version of the theme, tried upgrade it and it did the same thing, losing all contents.

    Thread Starter jyl2016

    (@jyl2016)

    ok. it’s fixed now, thanks for your help.

    I didn’t do anything, just called the hosting company, and fixed it like that.

    Thread Starter jyl2016

    (@jyl2016)

    No, I didn’t install any plugins

Viewing 6 replies - 1 through 6 (of 6 total)