k20shores

Hi @luciamarinescu I already have that plugin installed. The trouble is, it only works on the admin dashboard. If I try to view the homepage when troubleshooting mode is enabled it’s as if all plugins are still active.

Alright, this error appeared again this morning. It is a fact that at the time of the error the site was not undergoing a backup. I do not think that this error has any dependence on Updraft. That is, this is a standalone error within MailPoet that needs to be fixed.

It is possible that there is some configuration set incorrectly, but I do not know enough about how MailPoet works (and I’m not going to dig through your files because they are mostly minified) to come up with a solution myself. I will gladly provide any information necessary to help reach a resolution.

@ashleyhorsley I had also disabled proxy access like this (https://perishablepress.com/wordpress-block-proxy-visits/) because I thought it would be good. It was not. So, at the same time my site was being backed up (high CPU and memory usage), MailPoet was producing that error and also reporting that it could not access the scheduler.

What I did was to disable MailPoet and UpdraftPlus and kill all of the processes that were running rampant. The easiest way to identify and kill those processes is to ssh into your server, run top, and then, from within top, killing the offending processes. Once the CPU usage was in check, I re-enabled MailPoet and then found out that MailPoet was having scheduling issues. I removed the proxy stuff and it can now connect to the scheduler.

Now, all of this seems different than the error shown above. It certainly is an uncaught exception that MailPoet should handle. However, because my site was doing more than one thing, I suppose I can’t definitely say that MailPoet alone crashed my site. My advice is to monitor your CPU usage over ssh and try to correlate what’s going on with each plugin, which is kinda hard to do.

Alright, this error just caused my site to crash. Disabling MailPoet and MailPoet only fixed the site. Tangentially, a backup of my site was being done by UpDraft. I do not know if that is related.

@wysija Yes, I removed the form. I was being flooded with bad addresses. Because of the lack of protection on the form, MailPoet stopped sending emails for me. If you would like to help, please tell me how I can do so without getting more spam users.

I am using evil GoDaddy for hosting. The plan I am on does not support cron because they are evil. I will have to find a different hosting provider. Thanks!

@wfadam I have sent the report again through the website. I also sent it manually with the subject ‘k20shores wordfence diagnostic report’. I hope that you get one of those.

Hi @wfadam, I have sent the report. Please let me know what else I can do for you.