kadie

Hi Ryan,

Thank you for your reply.

To confirm my settings, yes, the sync with square tab is checked.

I’m trying to avoid having to change inventory in Square and sync with Woo. This site is for a client who is not tech savvy and I am afraid it will overwhelm her.

I went back in and tried your second suggestion. I chose a published product, unchecked the sync to square button on the product, adjusted the stock quantity, went back to General and checked sync to square, then updated the product. The inventory did sync however it is one less than the stock quantity. This must be why stock was showing as zero before. The products are original works of art so the stock qty was 1 which was syncing to zero. I changed one of the products to 2, and it synced to 1.

Does this provide any additional clue as to what may be happening?

Thanks,
K

Hi Con,

Thanks for your reply.

I’m not able to edit a products inventory. The function is disabled on any product synced with square. I did add a new product, synced and waited. The product did not show up in Square however the inventory was reduced to zero on that product in WooCommerce.

Checking logs, I can see the item was added (upserted) to square, with 0 inventory (Inventory in Woo is set to 1):
11-05-2019 @ 08:43:58 – Upserted 1 objects in 0.25s
11-05-2019 @ 08:43:58 – Mapping new Square item IDs to WooCommerce product IDs
11-05-2019 @ 08:43:58 – Mapped 2 Square IDs in 0.05s
11-05-2019 @ 08:43:58 – Storing Square item data to WooCommerce products
11-05-2019 @ 08:43:58 – Stored Square data to 1 products in 0.05s
11-05-2019 @ 08:43:58 – Completed job step: upsert_new_products
11-05-2019 @ 08:43:58 – Completed step cycle: upsert_new_products (0.43s)
11-05-2019 @ 08:43:59 – Starting step cycle: push_inventory
11-05-2019 @ 08:43:59 – Request
Request
method:
uri: batchChangeInventoryWithHttpInfo
user-agent: WooCommerce-Square/2.0.5 (WooCommerce/3.7.1; WordPress/5.2.4)
headers: Array
(
)
body: {
“idempotency_key”: “(*I have the key if you need it)_change_inventory”,
“changes”: [
{
“type”: “PHYSICAL_COUNT”,
“physical_count”: {
“catalog_object_id”: “FNZGZABKM74KKWY6HLF65H6N”,
“state”: “IN_STOCK”,
“location_id”: “V3VDTBWSV686N”,
“quantity”: “0”,
“occurred_at”: “2019-11-05T13:43:59+00:00”
}
}
],
“ignore_unchanged_counts”: true
}
duration: 0.2649s

Thanks,
K

I’m sorry Bet, I wasn’t clear in my previous post. I didn’t put any shortcodes in the twenty fifteen theme. I meant to imply that when I switched to the twenty fifteen theme I did not get any of the previous errors I was getting with Avada.

I was trying different work around’s yesterday and removed the shortcode from the page.

I also tried switching to twenty fifteen theme and it seems to work correctly.

I will try adding the line in the .htaccess folder and see what happens.
I will read up on CORS.

I will post my results here after I try adding the line to .htaccess.

I appreciate the help, Bet and lorro!

Lorro

I did as you suggested and got an interesting result set. The domain that usually shows up as it should (where the databases are hosted) is now showing the text for the shortcode…but only the content box shortcode not the layerslider shortcode…and the other domain, where I was having the difficulty initially, now shows additional errors.

I tired deactivating all plugins but still have the same issue. I’m wondering if this has something to do with relative paths.

https://wpam.us.mensa.org/public/

I checked the plugins and they are activated.

If I view the site using the domain name where the databases are located it looks as it should.
If I view the site using the clients domain name I get the shortcodes.
I’m wondering if this is an access problem? I have remote access set up but is there something else preventing the clients domain from interpreting the PHP?

The database is allowed for remote access and the config file database user is pointing towards that address.

I think I may not have written clearly where each instance of wordpress is. The wpam.us.mensa.org/wordpress is on the clients server. The databases at godaddy are under wpamensa.com.

Thanks for the help!

I checked in “media” but they are not there.