Hitz

Bravo! That corrects it. A thousand thanks for helping me, I didn’t know what else I could do. I was putting the number with comma because the comma appeared when I saved it, but definitely if I put it without comma the free shipping appears.

Thanks again to all of you ( @carolm29, @pepe, @juan_g, @omarfpg, @shameem).

• This reply was modified 8 months, 3 weeks ago by Hitz.

hi Pepe,

I did it and the problem persists:
https://ibb.co/kQrx4KQ
https://ibb.co/09Ss4ST

Thank you to be there.

H.

Hi Juan G.,

here you have the screenshots:

https://ibb.co/P1z9h4R
https://ibb.co/5cwPpwc
https://ibb.co/jb7XDJH
https://ibb.co/cTpkhgq
https://ibb.co/VSWFdRK

Do you need anything more to dive more deeper?

Thank you for your response!!

H.

Yes, I confirm you Free shipping is the first option. Ans I still have the same problem.

https://shorturl.at/hoqwC

• This reply was modified 8 months, 3 weeks ago by Hitz.

Hi omarfpg,

here you have: https://hitzkareaga.com/pampam/producto/pampam-con-implante-coclear/
I enabled debug mode and deactivate all the plugins, except Woocommerce and I changed to Storefront.
If you add two items you have more than 95€ for free shipping to be shown, but it is not shown.
Thank you for your help!!
H.

Hi carolm29,

Thank you for your answer.

I did it, but the problem persists. It isn’t my theme or some installed plugin.

I have installed a copy of the store on another server and the problem persist. We can use this copy as staging.

One thing I have noticed is that if I turn off the fixed price shipping, the free price is not detected and instead it tells me that “No shipping options are available. Please check your shipping address.”

What can I do to know what is the problem?

Looking forward to your reply.

Have a nice day!

Sorry, this time I have set the expiration a little bit longer.

https://paste.mozilla.org/ts9OUjf5
https://paste.mozilla.org/kwYgeUk4

Hi Shameem,

Thank you for your response. Here is the Status Report.

https://paste.mozilla.org/XLVxJ273

And here the fatal error logs:

https://paste.mozilla.org/RiNKfUdR

I’ve tried the shortcode, but it’s the same, doesn’t show the two options.

Thank you again for your help ??