kalynbrooke

Here is the console tab screenshot: https://share.cleanshot.com/DSX3CVHV

It seems to only be happening on products with multiple files to download. Because there is only one file for the Wedding Checklists, that one is showing just fine. https://share.cleanshot.com/8bN4XbYq

• This reply was modified 2 months, 2 weeks ago by kalynbrooke.
• This reply was modified 2 months, 2 weeks ago by kalynbrooke.

Inspect Add to Cart: https://share.cleanshot.com/8bN4XbYq

Add to Cart Button: https://share.cleanshot.com/DSX3CVHV

Plugin Settings: https://www.loom.com/share/de27a506f5f54955b52a3ffaba35f412?sid=6775c5d7-68fb-4f27-a880-ace007953438

Product Configuration: https://www.loom.com/share/0c7e4f2cf72d43f285760a2c78a44b81?sid=e42df775-a628-4d80-a5f0-d89cc5369142

Let me know if you need anything else!

I would appreciate a response. I need this resolved ASAP since your product doesn’t do what it claims, I have members who are upset that they have to add all my freebies to their cart, and I’m trying to avoid sharing a public review by giving you a chance to solve this. But I need to give you temporary login to my site, and I have yet to hear from you. Based on the other support threads, I wasn’t confident that I’d get this resolved and you are proving me right.

I have this same question. I can only get the image to open up in a lightbox, attachment, or none.

Correction: This is not happening in search. In search I actually have a different problem…it is showing all products, including ones that should be hidden.

Here is a screenshot of the problem I’m facing when someone navigates using the categories: https://www.dropbox.com/s/sfk006erhbogkx3/Screen%20Shot%202020-06-29%20at%2011.10.42%20AM.png?dl=0