kanpeki

Hi @dalberthab,

thanks for reply.

Have you placed the wp_cache_add_non_persistent_groups(['orders']); inside a custom function in functions.php or direct into the cache file from the redis plugin?

Sorry for asking, but I tried several methods and I still geht the same error…

Thanks a lot and best regards,
Alex

Hi @dalberthab,

I habe the exact same issue and contacted the Support a few months ago. Sadly I got the same answers you got from them ?Please exclude page xyz from Caching“ – it really seems they don‘t know how object caching works.

I tested different Settings in my Environment and all occurs in the same issue: the Amazon Payments Plugin won‘t work…otherwise all other payment Gateways work perfectly.

Habe you found an Solution for That?

Thanks and regards,
Alex

• This reply was modified 4 years, 6 months ago by kanpeki.

Hi Till,

thanks for reply.

After a long discussion with them, the only I answer I get is that they don’t use anything that could conflict with caching…

The only “helping answer” is to exclude the checkout and thank-you page from caching, I seems they don’t know how object cache works.

After testing with different Caching Plugins and all time the same issue with that payment method on mobile, I’m sure it’s their fault in the plugin.

Hello,

we have the same issue with the Premium Version – when we will get the fix for that?

Regards, Alex

Hi,

we also had this issue on our shops with the new version – after downgrade to 5.1.8 all seems fine.

Regards,
Alex