Karen Lewis

Thank you so much!!!

I’ve already resolved it – I was just asking if you had seen it or experienced it before. It’s a live production site – it didn’t do this on the staging site, which is an exact duplicate of the live production site. Marking as resolved.

The error was triggered when I UPDATED Woocommerce on a live site. I have no way of knowing how the error would work if WC wasn’t active.

@alexmustin – switching to incognito worked for me as well, but that’s not practical. Here’s the difference in the VIEW SOURCE between the incognito and regular windows. The only difference I am seeing is that the regular window in Chrome browser is adding “hidden” to the input class…do you have that set up to do that somewhere?

INCOGNITO WINDOW:

<div class=”message”>
<div class=”form-field wcemessage_search_field”>
<input class=”wcemessage_search_field_input” type=”text” name=”wcemessage_search_completed” id=”wcemessage_search_completed” placeholder=”Search Custom Messages…” autocomplete=”off”>
<div class=”wcemessage_search_results” id=”wcemessage_completed_search_results”>
<div class=”wcemessage_search_results_wrap”>
<p>14625 – The Polished Professional Coaching Program</p>
<p>14592 – Tea Etiquette Certification</p>
<p>14589 – Your Manners Matter National Civility Program w/Teaching Tool Kit</p>
</div>
</div>
</div>
<div class=”button-container”></div>
<input class=”wcemessage_search_field_hidden” type=”hidden” name=”wcemessage_id_completed” id=”wcemessage_id_completed” value=””>
</div>

REGULAR WINDOW:
<div class=”message”>
<div class=”form-field wcemessage_search_field”>
<input class=”wcemessage_search_field_input” type=”text” name=”wcemessage_search_completed” id=”wcemessage_search_completed” placeholder=”Search Custom Messages…” autocomplete=”off”>
<div class=”wcemessage_search_results hidden” id=”wcemessage_completed_search_results”>
<div class=”wcemessage_search_results_wrap”>
<p>14592 – Tea Etiquette Certification</p>
<p>14589 – Your Manners Matter National Civility Program w/Teaching Tool Kit</p>
</div>
</div>
</div>
<div class=”button-container”></div>
<input class=”wcemessage_search_field_hidden” type=”hidden” name=”wcemessage_id_completed” id=”wcemessage_id_completed” value=””>
</div>

Hope that helps.
Karen

Yes, that was how I attempted to update. The errors were there when I tried updating via the dashboard. I have since successfully updated both the free and premium version – it’s a mystery what the issue was, but it’s resolved. Thanks for checking in!

I have content views and also the Pro version. I tried updating the content views plugin first, and that was the error I got. I’ve always updated through the dashboard. Is there another way I should be updating?

Thanks

Oh my gosh. I didn’t see this update. Thanks, but that solution did not work. ??

Okay, thanks.

Yes, the GF shorcode works fine on the page. Must be another plugin, but site’s live so I can’t test that. Okay, well…I’ll have to find another solution, but thanks!

No, that doesn’t help at all. Already tried it, and just tried again. Changing the theme has no effect, and changing to form shortcode to one of the other forms has no effect either. Is there a compatibility issue with Gravity Forms, perhaps?

Thanks,
karen

See this thread for a possible fix: https://www.ads-software.com/support/topic/media-library-not-loading-after-upgrading-to-43

There is a conflict with your shopping cart and W3 Total Cache. (see here: https://tribulant.com/docs/wordpress-shopping-cart-plugin/3746) Did you check for known conflicts with other plugins before you installed it? It can be tricky to use with some plugins.

If you have FTP access, you can rename the plugin folder to something like “w3-total-cache_old” and that will disable it. From there you should be able to log in and fix anything else on your site.

Same problem here. Wp 4.1.1, Easy Pinterest 1.2.9, but my message says, “Error loading Pinterest feed, likely an invalid character in the feed source.”

I have done the following:

1. disabled all plugins
2. Switched to default twentyfourteen theme
3. Cleared browser cache
4. reactivated plugins one by one

Here’s what I discovered:
with default theme, all plugins deactivated AND clearing of cache, it works in all browsers.

So, I reactivated child theme, tested, and it worked.
Began reactivating plugins one by one and when I got to “Broken Link Checker” plugin, it quit working. Deactivated it, cleared cache and it still wasn’t working, so I had to go through steps 1-4 above and now it’s working. (without the Broken Link Checker plugin enabled)

Fixed for now. Thanks.

I am having the same issue with a child theme on the TwentyEleven theme — I have tried all the steps outlined above, including trying Safari instead of Chrome. It’s still not working. Any other ideas?