karinaardachtig

Hi,

My appologies for getting two plugins mixed up.
However your solutions does not fix our problem. The plugin seemed to be what we needed, but had to uninstall. Thank you however for your support/help.

kind regards.

Hi,

Any thoughts on the subject?

kind regards.

Hi Omar,

When i check my installed plugins i see; Members – Membership & User Role Editor Plugin…
When i click to ‘check details’ en click on ‘go to homepage’ i get: https://members-plugin.com/
Then i click the support link and end up here.
It is not a free app: https://memberpress.com/plans/pricing/

The problem still here, i would like to hide/show products for certain user roles. The plugin states it can do that, even gives the functionality, but it seems not be working…

kind regards.

Hi @omarelhawary,

It is not a matter of deleting/removing.

We want different userroles that can view specific products, that is why we bought this plugin.
With every woo-commerce product we can select which role sees which products, but when we apply this, everybody (also customer outside the specific userrole) can see the product.

Hope to hear from you.

Kind regards.

Dear support,

I’ve deactivated mollie plugin. But problem re-occurs. Anything we could try?

Customer tried different laptops & browser with same result. I can’t reproduce the problem.

kind regards, K

Hi,

I’ve pasted to report in github: https://gist.github.com/K-A14/772ec74f3581f50969fb7814aa5057f3

kind regards. K

Hi thank you for the reply,

We have no extra plugins installed for payments.
Two standard payment options are on; direct bank transfer , ‘tikkie’.
We don’t add shippig costs, shipping costs is set to 0,-

I can’t reproduce what the customer sees, and the screenshot is full of customer information.
Customer tried different browsers and cleared cache.

There are no (fatal) errors or anything mentioned in the logs.
All plugins and wordpress are up to date.