karthikeyani

Hi,

Regarding the embedded video not playing, share the site link to check the issue. For page not found issue, go to WP admin -> Settings -> Permalinks. Now set the permalink to default and check the site. If it is working fine, then set the permalink to ‘Post Name’.

Hi,

By default, there is no option to enable/disable the icons. You can expect this feature in the future release. If you want the option immediately, you can customize the plugin. If you are interested in customization, contact the support team at [email protected]

To display 5 recent videos, you can use the following shortcode [recentvideo rows=1 cols=5].

Your suggestion has been updated with the product team and they will review and updated the package once it is approved. However, if you want to have these features in your site, you can customize the plugin. If you are interested in customization, contact the Business Development Team at [email protected]

Yes, that is correct. You need to drag and drop the row to sort the items.

Share the site link to view the issue.

I have checked your site and noticed the issue. Contact the support team at [email protected]. So that they can access your files and fix the issue.

You need to access to your PHPMyAdmin section. If you are using cPanel, search ‘PHPMyAdmin‘ and click the icon. Refer https://support.hostgator.com/articles/cpanel/how-to-access-phpmyadmin-from-cpanel , https://features.cpanel.net/topic/access-phpmyadmin-without-cpanel-login. Now select the database which is used in your WordPress site. Click ‘SQL‘ tab (Refer https://goo.gl/9om2HS). Now paste the queries mentioned in this thread and click go button. Make sure your table prefix is wp_. Else replace with your own prefix in the mentioned query.

Eg : If your prefix is ngrp_commentmeta (It is one of the WordPress table), then you need to modify the queries like below.

ALTER TABLE ngrp_hdflvvideoshare_vgads CHANGE file_path file_path VARCHAR(200) CHARACTER SET utf8 COLLATE utf8_general_ci NULL;

ALTER TABLE ngrp_hdflvvideoshare_vgads CHANGE title title VARCHAR(200) CHARACTER SET utf8 COLLATE utf8_general_ci NULL;

ALTER TABLE ngrp_hdflvvideoshare_vgads MODIFY impressionurl TEXT NULL;

ALTER TABLE ngrp_hdflvvideoshare_vgads MODIFY clickurl TEXT NULL;

If you feel hard, contact the support team at [email protected]

You want to display the related videos under the player in slider like https://www.apptha-demo.com/template/videostream/videogallery/300-rise-of-an-empire-39108558/? If so, you can use the following shortcode.

[hdvideo id=2 playlistid=2 relatedvideos=on flashvars=showPlaylist=off]

For more reference about shortcode, refer ‘How to use?’ section in WP Admin -> Video Gallery -> All Videos page.

Open the mentioned css file and find ‘font-family’ and change the font style. To change font weight search ‘font-weight’, for font size ‘font-size’.

By default, the home page player will play without refresh. So there is no need to add flashvars parameter in videohome shortcode. Also, the same shortcode does not support playlistid argument. Playlistid can be used only [hdvideo] tag. For more clarification in shortcode, you can refer in the following page WP admin -> Video Gallery -> All Videos -> ‘How to use?’ section.

Could you please share the screenshot of your issue?

The order based on video title and tooltip options has been suggested to the product team. You can expect this changes in the future version. Regarding more videos, let me know the exact section you are referring to. I have checked your site and I can’t find the video gallery page. So share the link and tell me the exact section you are talking about.

By default, the plugin will switch the player based on the device. If user watching the site in desktop, it will be played in flash player and if it is a mobile device, then the plugin will automatically switch the player to HTML5 player. But if you have the flash plugin in your mobile, then the priority will be given to the flash player in the mobile device. Share your site link. I’ll check your site in mobile and confirm the issue.

Open wp-content\plugins\contus-video-gallery\helper\pluginhelper.php and find limitTitle. Here you can find the value 30. Now increase it and check.