kasal

Hello Philippe,
No one reported this issue yet. I can take a look and fix it for you. Please contact me here.

Hi Arman,

That is really unusual. Could is be caused by one of the plugins on your site? Can you try disabling them one by one to see which one is causing this?

I would like to notify you that this bug is now fixed. If you have this issue, please upgrade this plugin to version 4.5.0 (or later).

@razoralpha Thank you for your help with this issue.

I am unable to replicate this error.
Can you please contact me so we can fix this in next release? Please include URL of your website, WP version and PHP version your are using.

Pinterest does not work this way, so I think there is no easy way to fix this.

If you enable this, it will show stats for your root URL, not the sum of all likes of all pages.

Yes, you can change it back and it will work like before.

Buttons seem to work without problems on your websites. Let me know if you still have problems.

Facebook likes are linked to URL, so a change from http to https will lose Facebook likes.

You can migrate the number of Facebook likes from http page to https page by enabling “Preserve FB likes” in plugin settings. But in order for Facebook to update the counts, Facebook has to re-crawl the page. This might take some time, sometimes even weeks or months.

To speed things up you will need to instruct the Facebook crawler to re-scrape your page for the changes to take effect. Go here and enter the URL of your page that you need to update and press “Debug” button. That will update likes immediately.

Sorry, but there is no support for these mobile apps that your require in this plugin.

This plugin (version 4.1.4 and up) is now compatible with AMP plugin by Automattic.

Thank you for your suggestion. Yes, this will be added in the next version.

Thank you for the list. I will try to install them one by one until I find the problem. Are there any premium plugins or are all free?

There must be a conflict with one of your existing plugins. I would like to fix it, but I need more information. If you find the time, it would be great to see a list of all of your active plugins. You can contact me here.

This seems unusual. Can you try from another computer?

There are many possible reasons. Your images may be too small. They should be at least 200px in height and width. It may also take some time for Facebook to show an image of a newly added page or to notice changes on your page. I suggest you use Facebook Debugger to find out where the problem is and to speed up the fetching process.