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  • Thread Starter kassymarsh

    (@kassymarsh)

    thank you, I’ve given that a go, we’ll see if it solves it.

    Thread Starter kassymarsh

    (@kassymarsh)

    Hi Antonio
    Thanks for your reply.
    I have the affiliate set up and he is ‘active’ in the manage affiliates section on wp. (I don’t have the option of ‘accepted’.
    However, the affiliate cannot log in to the affiliates area page, because the system did not send him a password when his account was created.
    We’ve tried getting the system to resend the password, but the email never arrives. (we’ve checked the spam folder but it’s not there either).
    Why does the reset password email not get generated?
    Thanks,
    Kassy

Viewing 2 replies - 1 through 2 (of 2 total)