katie28

Dear Tom, thank you so much for fixing the problem with our website. And how clever of you to spot this problem! Well done!!!! In your debt, Katie

Tom thank you! I have contacted you on your website. Very kind of you, thank you. I gladly accept your help.

There is indeed a new message:

[Wed Aug 18 13:46:19 2021] [error] [client 80.99.137.254] [host sati-stiftung.de] AH01630: client denied by server configuration: /homez.196/satistifqz/sati/.htaccess

Thank you so much Tom and lolojedi!!! I needed some time to study your advice. I am the project manager for our charitable foundation and the technician is on vacation. I have just enough IT knowledge to post and update the site. So please bear with me…

Lolojedi:
my web-hosting allows me only to configure ?Global PHP version‘. The options you mention are not given. They do offer access to a cpanel to be purchased.

Tom:

1.following the instruction:
‘In the?option_value?column, change the value to the name of your theme. The new value must be the same as your theme’s folder name.‘

the valua says ‘astra’ and I am using astra. Do I need to change this to ‘twentytwenty’ ? Also I can’t find a folder named theme. I have folder named: theme switched, theme mods twentytwenty, theme modes astra.

2. On the net2ftp acces I found the folder wp-config.php. I have inserted the lines you copied. I am not quite certain what the next step is?

3. On the net2ftp I also found the folder. It reads:
SetEnv PHP_VER 5_3
SetEnv REGISTER_GLOBALS 0

Can you please tell me how rename this?

Again, I apologize for not being tech savvy and I do hope you bear with me. Thank you for your patience! Katie

Dear Lolojedi,

it has been running on 7.3 php and I even updated to the beta version 8. Nothing works.
I don’t now what a cpanel is though? Thank you for your thoughts. Katie

[Tue Aug 03 20:41:31 2021] [error] [client 185.191.34.215] [host sati-stiftung.de] AH01630: client denied by server configuration: /homez.196/satistifqz/sati/wp-content/plugins/akismet/classes.php

Dear Tom and Themes,

thank you for replying. But the above is the only error message for August and July. There were no messages sent to the admin. email account.

I updated to the new WP version, or I tried to, and then it went blank. Katie

Lisa, Thank you soooo much. It worked. You saved my day!

Thank you for responding. Daniel, I have already tried to reset password through webhosting, but I still can not access wordpress.
Lisa, yes I have access and can enter phpmyadmin. I will read through the instructions. Thank you.