katjames17

I’m having the same issue with the settings page not loading, calendar picker not loading, in addition to no longer having tags on the “Organize” menu and not being able to create new events because the date won’t save. I’ve tried all the steps outlined above and it hasn’t resolved the problem.

Unfortunately that’s not something they can do on a shared server. We’re looking into other options.

Yes, the same error

[23-Nov-2016 21:02:10 UTC] PHP Warning: mysql_query(): MySQL server has gone away in D:\Hosting\7268586\html\wp-includes\wp-db.php on line 1870
[23-Nov-2016 21:02:10 UTC] PHP Warning: mysql_query(): Error reading result set’s header in D:\Hosting\7268586\html\wp-includes\wp-db.php on line 1870

Yes, it’s still happening.

I do have shared hosting and they said it might be a network issue that’s making the query take longer than 30 seconds. I’m on a Windows-based host and the server logs are not available.

Whoops, no, it didn’t connect. I have an error of

cURL error 18: transfer closed with 2168 bytes remaining to read

Another attempt and I have Error Details: 504 and the same 2 lines in the debug log, just different time stamps.

I also called my web host, not necessarily because of this, but I had 2 site outages earlier in the day for a few minutes at a time (score one for Jetpack Monitor!) and they recycled my application pool.

On the second attempt, I first got a blank screen with “Are you sure you want to do this?” and a link saying “Try again.” So I clicked the link, went back to the page with the link to connect Jetpack to WordPress, clicked that and it connected.

I did look at the debug log and here’s what was in there:

[22-Nov-2016 22:35:07 UTC] PHP Warning: mysql_query(): MySQL server has gone away in D:\Hosting\7268586\html\wp-includes\wp-db.php on line 1870
[22-Nov-2016 22:35:07 UTC] PHP Warning: mysql_query(): Error reading result set’s header in D:\Hosting\7268586\html\wp-includes\wp-db.php on line 1870

Same here. I have deleted the folder and manually re-installed, same error. I have a multisite install, tried it with Jetpack active on the network and active on just one site, same error. All other plugins are disabled, theme is Twenty Sixteen.

Yep, that’s exactly right! I’m using Twenty Sixteen.

Thanks, I’ll try it out ??