kattouf

my bad ??

to be fair my issues might be different ??

same here, trying to pay for a subscription order. I get that error in front end and log file says

Unprocessable Entity

Response Body: {“name”:”UNPROCESSABLE_ENTITY”,”details”:[{“issue”:”PAYER_CANNOT_PAY”,”description”:”Payer cannot pay for this transaction. Please contact the payer to find other ways to pay for this transaction.”}],”message”:”The requested action could not be performed, semantically incorrect, or failed business validation.”,”debug_id”

• This reply was modified 3 days, 17 hours ago by kattouf.

Hi Dave, may i ask how you determined it was Wc Subs causing it? our log is also full of these warning. glad they found the issue, i couldn’t tell what was causing it.

I added Session and cookie exceptions to the supercache plugin. It now seems to work.

I deactivated the auto embedding and used the shortcode in a text module. That works.

Yes my log file is filled with those as well

[14-Sep-2024 12:15:03 UTC] Automattic\WooCommerce\Admin\Features\Navigation\Screen::register_post_type is deprecated since 9.3 with no alternative. Navigation classes will be removed in WooCommerce 9.4 [14-Sep-2024 12:15:06 UTC] Automattic\WooCommerce\Admin\Features\Navigation\Menu::add_plugin_item is deprecated since 9.3 with no alternative. Navigation classes will be removed in WooCommerce 9.4 [14-Sep-2024 12:15:06 UTC] Automattic\WooCommerce\Admin\Features\Navigation\Screen::register_post_type is deprecated since 9.3 with no alternative. Navigation classes will be removed in WooCommerce 9.4

yes it’s filled in https://ibb.co/qDmLLLm

We have hundreds of orders a day and it’s works in general. Also we use woo subscriptions. I’m not sure when the error occurs but i saw plenty.

j

fyi this issue still exists

2024-09-02T15:59:16+00:00 Error Refund failed: PayPal order ID not found in meta.

same here cannot refund payments because order id missing at paypal

Hi I already enabled logging, and it generated this line which I put in initial post.

https://privatebin.syde.com/?e5752b4efee924dc#8EF7oj9ZF7sb4ixMbZWQpV4zrY94GEmWtsW4oE5qrucC

Refund failed: PayPal order ID not found in meta

the order id was not in the PayPal transaction details.

Him for some reason, maybe plugin updates, i am now able to add Recurring coupons to Subscriptions containing Simple Products…

thanks for your help.

Thank you!

Changing the transient cache to true resolved the payment type issue!
But I’ll will wait to process those with PP Payment,

thanks

/J

We are using Woo Smart Coupons but even with it disabled we have issues.
Here is the report: https://paste.mozilla.org/knJyRday
I disabled everything except the basics including coupon plugins.

We use the Subscribe & Save plugin to sell one time and recurring products, all products are simple products.

On the Frontend:

-Standard coupons works on One time order + Recurring orders (first order) < that’s fine and makes sense.
-Recurring coupons only work on recurring orders not one time orders > Ideally we want both, doesn’t seem big deal to implement. why have have two coupon types.

On backend:
-Standard coupon DOES NOT work on Simple Products when Creating new subscriptions> “Sorry, only recurring coupons can be applied to subscriptions.” not even for first order?
-Recurring coupons don’t work on Simple Products “Sorry, this coupon is not applicable to selected products.” –but its a subscription…
-Recurring coupons works on Simple Subscription products

What i need:

To add recurring coupons to a subscription featuring simple products from the admin page. I know the product is Simple but its a subscription and should take a recurring coupon. < can’t get this to work

thanks!

/J

Hi,

ok, It seems coupons don’t work on Simple Products when added to subscriptions on the backend. They work on Simple Subscription Products. But why? They work on checkout just fine.

https://ibb.co/ccQf52v

One is a Simple product, the other a Simple Subscription product. Using a Recurring Coupon.
https://ibb.co/j8V16cX

We need to keep products as Simple in order to use another plugin Subscribe & Save to sell one time and recurring products on the website.

Seems like a glitch to me

/J