Kaushik S. a11n

Hi there @mikepopcorn @nathanssimpson

Are you able to update to WooCommerce 8.0.1 and test if the issue is resolved?

We look forward to your response! ??

Hi @feketedominik2

Thank you for helping translate the WooCommerce Android App to Hungarian. We really appreciate it. ??

We have now added the language so that you can start translating: https://translate.wordpress.com/projects/woocommerce/woocommerce-android/hu/default/

Let us know if we can help you with anything else!

Hi @rapaport

Thanks for getting back.

A successful payment response is returned from PayFast using ITNs as explained here: https://woocommerce.com/document/payfast-payment-gateway/

It is possible that before PayFast could return the response, the stock hold time set on your site was canceling the orders.

@peerwes I am not quite sure if Soap is issue, however, based on similar issue here – it could be that a firewall or a plugin on your site is blocking the PayFast ITN ping.

I hope this helps!

Hi there @moralesdg

This issue is likely getting triggered from heartbeat requests performed on order edit page by WordPress.

When on the order edit page, please open the browser console and check the admin-ajax requests: https://d.pr/i/RcY0Xh (A new request will be made every couple of seconds)

If you see an Internal server error in the response; deactivate all your plugins except WooCommerce and see if that gets resolved.

Let us know how it goes!

Hi there!

While Gutenberg is not officially supported on Product post type – it is worth bringing these errors to our developers attention.

Great job locating a similar issue and commenting over there!

There’s an ongoing discussion about integrating Gutenberg into the Product editor, which might interest you: https://github.com/woocommerce/woocommerce/issues/28419

For now, I’ll assume this issue is tentatively resolved. However, don’t hesitate to get back to us if you have any further questions or need further assistance!

Hi there!

Thanks for reaching out to us! ??

The screenshot you’ve shared is where you can edit those custom fields for that specific order.

If you want to add new fields or modify the values for all new orders that are received, you’ll need to get in touch with the Mobbex plugin support team.

May I know what you are looking to achieve by modifying these fields or adding new ones? Can you also share a link to the plugin that you are using to integrate Mobbex?

Hi @kirbmart

Thanks for reaching out to us and taking the time to report this.

I investigated this a bit and it appears that there’s a JavaScript event updated_checkout , as you’ve pointed out, from WooCommerce which is used by WooCommerce Square to set payment fields.

I agree the credit card form should not reset due to minor changes to the address form.

Currently, WooCommerce Square is being managed in a private Github repository and there’s already an issue raised for this behavior.

Our developers are working on it; but it can take some time for the fix to come out. I’d suggest keeping an eye on the changelog.

Let us know if you have any questions! ??

Hi there Mark!

Thanks for reaching out to us!

Does Airtable uses WooCommerce Rest API to create products?

Can you tell us more about how exactly the import is being done?

Please share your current System Status Report as well. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Feel free to omit information from the status report that you do not wish to share.

Hi there @otoflixcursos!

If you are using the Checkout Blocks, it only supports the payment methods listed here: https://woocommerce.com/document/cart-checkout-blocks-support-status/

I’d suggest testing it with the default [woocommerce_checkout] shortcode.

Let us know if that works!

Hi there @devonvesper

It is difficult to note the blurry issue without actually looking at the header.

I can confirm if you choose “Skip Cropping” for the logo or the header, the exact image is used. There’s no resize performed on it.

However, as you are seeing the issue on your site, I suspect this may be due to the Jetpack Image CDN that you have enabled.

Due to the Jetpack Image CDN, images may be resized, compressed and then served.

I’d suggest testing it by disabling the Jetpack Image CDN under Jetpack > Settings > Performance.

Let us know how that goes!

Hi Steve!

Thanks for contacting us and congratulations on your new WooCommerce store ??

The issue you are facing might be account related so I’d suggest opening a ticket with us: https://woocommerce.com/my-account/create-a-ticket/

You’ll need to create a WooCommerce.com account before you submit a ticket.

I hope this helps!

Hi there @paroleinlinea

Thanks for reaching out!

I understand you get an error message when using Block editor on existing products.

The content of your post doesn’t match the template assigned to your post type.

It appears that a workaround snippet is available for this issue as mentioned in this thread.

Could you try that out?

Hi there!

Have you enabled any caching on your server? I noticed the product Beneez Premium Manuka Honey 250g (UMF+20) is always there in the cart by default.

Have you also been using a plugin that automatically changes the currency on the site?

I don’t see any issue with your product Schema – it correctly shows SAR.

Would you mind opening a thread on Google Search Community here: https://support.google.com/websearch/community? This might help us resolve the issue faster.

You mentioned your server location is in Egypt, that could be a factor however I see you are using Cloudflare currently – did you switch to Cloudflare recently? I believe it hides the server’s original IP address.

Hi there @lsjl1

Thanks for contacting us!

I understand the variation doesn’t disappear from Cross sells section even when you have it in the cart.

Can you share screenshots of your Cross sell section for the “tset” product?

Can you also try adding the whole variation product to the cross sells rather than individual variations?

Hi there @frucci

If your custom field for GTIN is my_custom_field_id , you’ll need to add the snippet as:

add_filter('woocommerce_gla_attribute_mapping_sources_custom_attributes',function( $values ) {
	return array_merge( $values, ['my_custom_field_id']);
});

Note that after mapping it via snippet, you’ll need to go to Marketing > Google Listings & Ads > Attributes area to map the GTIN with your custom field.

• https://woocommerce.com/document/google-listings-and-ads/attribute-mapping-use-cases/#mapping-custom-fields

I hope this helps! Let us know how it goes!

• This reply was modified 1 year, 8 months ago by Kaushik S. a11n.