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Viewing 13 replies - 1 through 13 (of 13 total)

Forum: Plugins
In reply to: [Simple Membership] PayPal IPN Error with Simple Membership Plugin

Thread Starter kawaiharuka
(@kawaiharuka)

2 months, 2 weeks ago

Thank you for your prompt response. I appreciate your assistance.

Forum: Plugins
In reply to: [Simple Membership] PayPal IPN Error with Simple Membership Plugin
Thread Starter kawaiharuka
(@kawaiharuka)

2 months, 2 weeks ago
Thank you both for your responses. I appreciate your assistance.

You are correct; I made a mistake, and the date should be August, not September. I apologize for the confusion.

First of all, the subscription button was not created using the method outlined in the guidelines you provided. As mentioned earlier, new PayPal purchases have been discontinued, and I believe the buttons were originally set up using the following method.

At the time, I configured the PayPal subscription buttons using PayPal’s advanced option settings (with detailed variables) and added code similar to the following:
```
rm=1notify_url=https://example.com/?swpm_process_ipn=1custom=subsc_ref=12
```
However, while we were accepting new purchases, this setup worked perfectly. Even now, after discontinuing new PayPal purchases, automatic status changes upon cancellations for customers who subscribed back then seem to be functioning properly.

Next, I reviewed the IPN history.

It appears that successful payments from customers have IPN notifications with transaction IDs, and the HTTP response code is 200.

However, in the following cases, the transaction ID was missing:

When the payment could not be processed and entered the retry flow: No transaction ID, HTTP response code 200
When the payment failed even after the retry flow: No transaction ID, HTTP response code 500
Could you please update the plugin to prevent an error from being triggered when IPNs without a transaction ID are received?
Forum: Plugins
In reply to: [Simple Membership] Issue with Stripe Subscription Payments in SimpleMembership Plugin

Thread Starter kawaiharuka
(@kawaiharuka)

10 months ago

Thank you for checking. I will re-examine the firewall.

The screenshot provided is for test mode. I will send you a screenshot of the same page as the example. (It seems the UI is slightly different.)

https://kawaiharuka.com/image/webhook_testsite02.png

Thank you for your assistance.

Forum: Plugins
In reply to: [Simple Membership] Issue with Stripe Subscription Payments in SimpleMembership Plugin

Thread Starter kawaiharuka
(@kawaiharuka)

10 months ago

Thank you for your reply. And I apologize for my lack of understanding. I have lifted the restrictions in the wp-admin area.

However, I still encounter an error when performing another payment test.

I checked the server’s firewall, and it was turned off.

Also, all plugins other than this one have been deactivated, and it is currently set to the default theme.

I would appreciate it if you could check again.

Thank you for your assistance.

Forum: Plugins
In reply to: [Simple Membership] Issue with Stripe Subscription Payments in SimpleMembership Plugin
Thread Starter kawaiharuka
(@kawaiharuka)

10 months ago
I apologize for the delay in responding and for any inconvenience caused.

Firstly, regarding the request for a password, there should be no basic authentication in place. Are you still unable to access it now?

https://otoxnoma.com/membership-join_old/otoxnoma-standard-payment_restart/

Next, regarding the Webhook settings you advised, the following event list is also registered, and the endpoint URL for the target site has been entered:
- charge.refunded
- customer.subscription.updated
- customer.subscription.deleted
- invoice.paid
- invoice.payment_succeeded
However, numerous other events are also registered; could these be affecting it?

I will also attach a screenshot of the Webhook settings page for this test site. Thank you for your assistance.
Forum: Plugins
In reply to: [Simple Membership] Issue with Stripe Subscription Payments in SimpleMembership Plugin

Thread Starter kawaiharuka
(@kawaiharuka)

10 months, 1 week ago

I am currently unsure how to proceed with resolving this issue. I would be grateful if you could provide any advice or suggestions that might help improve the situation.

Thank you for your continued support.

Forum: Plugins
In reply to: [Simple Membership] Issue with Stripe Subscription Payments in SimpleMembership Plugin

Thread Starter kawaiharuka
(@kawaiharuka)

10 months, 2 weeks ago

I apologize for the late response.
It took some time to prepare, but here is the link to the staging environment page where the error occurs:

https://otoxnoma.com/membership-join_old/otoxnoma-standard-payment_restart/

I have switched to the default theme, and only the SimpleMembership plugin is active.
Also, the Stripe payment is set to test mode.

I would appreciate it if you could check it.

Forum: Plugins
In reply to: [Simple Membership] Issue with Stripe Subscription Payments in SimpleMembership Plugin
Thread Starter kawaiharuka
(@kawaiharuka)

10 months, 3 weeks ago
Thank you for your attentive response.
- This reply was modified 10 months, 3 weeks ago by kawaiharuka.
Forum: Plugins
In reply to: [Simple Membership] Issue with Stripe Subscription Payments in SimpleMembership Plugin

Thread Starter kawaiharuka
(@kawaiharuka)

10 months, 3 weeks ago

apologize for my delayed response as well.

Thank you for sharing the past support thread.

I added code to load the JS in the <head> tag in functions.php, as suggested in the thread, but this did not resolve the issue.

Additionally, an error indicating duplication appeared in the console, so the problem remains unsolved.

I have upgraded the PHP version to 8 or higher and updated the plugin to the latest version, but I am still experiencing the error.

Forum: Plugins
In reply to: [Simple Membership] Issue with Stripe Subscription Payments in SimpleMembership Plugin

Thread Starter kawaiharuka
(@kawaiharuka)

11 months, 1 week ago

Thank you for your response, and I apologize for my delayed reply.

Regarding the creation of the button, I used Option 1 for creating it.

As for carrying out the troubleshooting steps, I have completed them and can confirm that there is no influence from the theme or other plugins.

That’s all for now.

Thank you for your continued support.

Forum: Plugins
In reply to: [Simple Membership] Is there a way to display specific HTML only to users before they log in?

Thread Starter kawaiharuka
(@kawaiharuka)

1 year, 6 months ago

Sorry for the late reply. Sorry.
I understand very well.
The problem has been solved. Thank you very much.

Forum: Plugins
In reply to: [Simple Membership] Is there a way to display specific HTML only to users before they log in?

Thread Starter kawaiharuka
(@kawaiharuka)

1 year, 6 months ago

Thanks for the introduction.

I was a little short in my explanation. My apologies.

I am concerned about the impact the page may have on SEO when using the normal content protection features.

Thank you for your referral.
“Section Protection for Anyone Who is NOT Logged-in”
section that you mentioned is what we are looking for.

Do I have to turn on content protection for that page in order to use this feature?

If so, will it affect SEO indexing and rankings?

I would appreciate it if you could let me know.

Forum: Plugins
In reply to: [Simple Membership] I want to display messages only to inactive users.

Thread Starter kawaiharuka
(@kawaiharuka)

1 year, 6 months ago

It was useful! Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)