kaylafarhang
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Locked out of my accountHi everyone-
first off, sorry if I’ve upset the community. i realize all of you are doing this on your free time. clearly i’m asking the wrong group of people…but this is where I got routed to every time I looked for “support”. Either way, thank you kindly for all of your help. Clearly this is a site better suited for those with more skills than I have, so that’s why I’ve decided to switch. I’d rather pay a couple bucks a month and know my site is supported and can be maintained without getting into any kind of code. After spending 2 hours on the phone with GoDaddy, I will not be calling them back. They now have the site pointed back to OMGWheredyougetthat so that I can export my data to upload to SquareSpace.
Again, thanks everyone for trying to help. I noticed several other strings on this forum with similar questions and no answers, so I have a feeling it will come up again next time someone switched a domain name with GoDaddy.
Happy Monday!
Forum: Fixing WordPress
In reply to: Locked out of my accountI had them re-connect my blog back to my old site. When they did this I was able to get access back to my blog. Still no solution for resetting a password if it’s pointed to kaylarenee.com, so I’ve decided to logon back into the old site, export my blog and move to a SquareSpace site. It shouldn’t take over 5 days to figure out how to get back into my site with no customer service here at WordPress. I have a feeling wordpress won’t be around much longer with all these new services that make it so much easier to build a site and actually provide customer support.
ah well, thanks for trying.
Forum: Fixing WordPress
In reply to: Locked out of my accountfor example, let’s say I use the emergency script. The first step is to create a .php file. What is that? How do I create this? There is an assumption that whoever is reading these instructions is knowledgeable about creating and dealing with scripts and code. I am not….obviously. Resetting a password shouldn’t be this complicated and from the look of the forum this has been going on for a long time with numerous people trying these steps with little to no success.
On day 5 of trying to resolve this problem. Please help. I’m a 35, I used to work in IT, I’m a bright person. Please just send clear steps that I can follow so I can resolve this issue.
Forum: Fixing WordPress
In reply to: Locked out of my accountright, Go Daddy changed my blog from pointing to OMG Where’d You Get that to Kayla Renee. I’m on the phone with then now for the past 45 minutes and they say they can’t change the password because passwords are managed by WordPress, however there is no one who can help me at WordPress (or no one has yet). And Go Daddy has tried everything from their side and nothing is working…still not receiving an email with a new password.
Forum: Fixing WordPress
In reply to: Locked out of my accountHi, no I’m on www.ads-software.com. I changed my url from https://www.omgwheredyougetthat.com to https://www.kaylarenee.com and since then I can’t logon to my account nor can I get a new password sent to me nor can I find anyone to talk to directly about this problem. Looking through the forum this seems to be a common problem, yet I can’t find a solution anywhere.
Thoughts???? Please help…I haven’t been able to access my site for days because of this problem.
Forum: Fixing WordPress
In reply to: Locked out of my accountby the way, I’m not a techie, so asking me to code something or FTP into it, isn’t going to work. Simply need someone to reset my passcode.
Forum: Plugins
In reply to: [Simple Subscribe] Where is the Subscribe button?Super new to WP, any good articles on how to do any of those things?