Hello @webmoments ,
It seems you have opened support tickets at our support center and all the support tickets are replied by our support team. But sometimes the reply can took longer than usual depending on the support ticket we receive. We try our best to reply within 24 hours which is our average reply time.
Our support team is replying your support ticket according to the hierarchy. We expect your cooperation regarding this matter. Also if you have any compatibility and functioning issues from our plugin, we will try to provide a prompt solution as soon as possible. Advance thanks for your understanding.
Sincerely,
Benjir
