kbadeo

@mbrsolution sorry for the late reply. I have tried enabling everything, I also tried disabling all options and still experience the issue. The product gallery would only work if I disable SBP. please advise.

@mbrsolution Hi, yes I did. still same problem

the plugin seems to conflict with the prodcut gallery of woocommerce, I tried disabling ‘Move Scripts to Footer’ but the issue is still there. the problem only goes away if I completely disable SBP. Any ideas on this?

Hi, Yes I tried the simple template with extended currency support and still have the same problem. I will send you the custom template. Thanks.

Hi Ewout,

I dont own the site, Im just the web guy and the site was already setup when I got the job so I’m not sure if we got the premium plugin. I think it is the free one but with the premium templates extension: https://screencast.com/t/TaTEXm8h

based on the screen shot please advise if we could get premium support or not. thanks.

Hi Ewout,

followed the steps to make a custom template and add custom fonts but still getting a blank screen. any thoughts?

Thanks,
Karl

just for the record we are using the simple premium template

Thank you! I will check this out!

Hi,

here is our site:https://shop.mylittlemoppet.com/family-nutrition/ you could see here the symbol we use.

We use this custom font though because other fonts could not display this symbol. Is there a way to get around this? HTML output seems to work fine only the PDF output throws an error.

Thanks,
Karl

Hi,

Thanks for the quick response. Yes we are using a custom font as we need support for the Indian Rupee symbol. You think that’s what is causing the error?