Joe Buzzeo

So I have tried disabling all the plugins on our site but i’m still getting the error message. I’m unsure what my next steps should be to try and fix this.

Can anyone help?

Thanks

Hi @kingharvest9900, did updating to 5.9.3 fix it? or have you found another solution?

Hi @aezazshekh, I saw this suggestion online actually, I guess i’m a little confused on how to do this. I am able to install plugins, so I can use the health check plugin to disable all plugins and change the theme, and then enable them one by one until the problem occurs again.

What do I do next if I determine which plugin is causing the conflict? Do I just have to disable it whenever I want to make changes using the Customize tool and re-enable it when I’m done?

Just want to make sure I know exactly what to do if I can identify which plugin is causing the problem with the Customize tool.

Thanks so much for your help.

Joe

• This reply was modified 2 years, 10 months ago by Joe Buzzeo.