Kathy Drewien

We replaced the file as suggested and the site is back online.

I did not use WP_DEBUG prior to replacing the file.

Kathy

Pods Version 2.8.16 was updated from the most recent version today.

### wp-core ###

version: 5.9.3
site_language: en_US
user_language: en_US
timezone: America/New_York
permalink: /%year%/%monthnum%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 2280
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /www/thermalsupport_582/public
wordpress_size: loading...
uploads_path: /www/thermalsupport_582/public/wp-content/uploads
uploads_size: loading...
themes_path: /www/thermalsupport_582/public/wp-content/themes
themes_size: loading...
plugins_path: /www/thermalsupport_582/public/wp-content/plugins
plugins_size: loading...
database_size: loading...
total_size: loading...

### wp-dropins (1) ###

object-cache.php: true

### wp-active-theme ###

name: Beaver Builder Theme (bb-theme)
version: 1.7.11
author: The Beaver Builder Team
author_website: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
parent_theme: none
theme_features: core-block-patterns, woocommerce, widgets, widgets-block-editor, post-thumbnails, fl-theme-builder-headers, fl-theme-builder-footers, fl-theme-builder-parts, automatic-feed-links, title-tag, align-wide, wp-block-styles, html5, menus, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider
theme_path: /www/thermalsupport_582/public/wp-content/themes/bb-theme

### wp-mu-plugins (2) ###

Kinsta Must-use Plugins: version: 2.4.2, author: Kinsta Team
Support Dashboard Bootstrap: author: (undefined), version: (undefined)

### wp-plugins-active (48) ###

ACF Content Analysis for Yoast SEO: version: 3.0.1, author: Thomas Kr?ftner, ViktorFroberg, marol87, pekz0r, angrycreative, Team Yoast
Advanced Custom Fields: version: 5.12.2, author: Delicious Brains
Akismet Anti-Spam: version: 4.2.3, author: Automattic
Beaver Builder Plugin (Agency Version): version: 2.5.4, author: The Beaver Builder Team
Beaver Themer: version: 1.4.1.2, author: The Beaver Builder Team
Document Gallery: version: 4.4.3, author: Dan Rossiter
Enable Media Replace: version: 3.6.3, author: ShortPixel
FiboSearch - AJAX Search for WooCommerce: version: 1.17.0, author: FiboSearch Team
Flexible Checkout Fields: version: 3.2.2, author: WP Desk
Gravity Forms: version: 2.6.2, author: Gravity Forms
Gravity Forms Zero Spam: version: 1.2.1, author: GravityView
Groups: version: 2.16.2, author: itthinx
IgniteWoo Updater: version: 3.0.3, author: IgniteWoo.com
Maintenance Dashboard: author: (undefined), version: 4.0.8
Multi-Carrier Shipping Plugin for WooCommerce: version: 2.1.2, author: PluginHive
Nav Menu Roles + WooCommerce Memberships Bridge: version: 1.0.0, author: Kathy Darling
Page Links To: version: 3.3.6, author: Mark Jaquith
Pods - Custom Content Types and Fields: version: 2.8.16, author: Pods Framework Team
Posts Table Pro: version: 2.4.1, author: Barn2 Plugins
PowerPack for Beaver Builder: version: 2.23.1, author: IdeaBox Creations
Print Invoice & Delivery Notes for WooCommerce: version: 4.6.5, author: Tyche Softwares
Redirection: version: 5.2.3, author: John Godley
Show-Hide/Collapse-Expand: version: 1.2.5, author: Bunte Giraffe
Smush Pro: version: 3.9.9, author: WPMU DEV
Sucuri Security - Auditing, Malware Scanner and Hardening: version: 1.8.30, author: Sucuri Inc.
Support Custom Code: author: (undefined), version: 1.0
Theme Customisations: version: 1.0.0, author: WooThemes
Ultimate Addons for Beaver Builder: version: 1.34.5, author: Brainstorm Force
User Role Editor: version: 4.62, author: Vladimir Garagulya
User Switching: version: 1.5.8, author: John Blackbourn & contributors
Widget CSS Classes: version: 1.5.4.1, author: Jory Hogeveen
Woo-Add-To-Carts: version: 3.2.0, author: LinkFlowUsers
WooCommerce: version: 6.4.1, author: Automattic
WooCommerce Authorize.Net Gateway: version: 3.7.0, author: SkyVerge
WooCommerce Dynamic Pricing: version: 3.1.27, author: Element Stark
WooCommerce FedEx Shipping Plugin with Print Label: version: 5.0.4, author: PluginHive
WooCommerce Google Analytics Integration: version: 1.5.8, author: WooCommerce
WooCommerce Memberships: version: 1.23.0, author: SkyVerge
WooCommerce Sequential Order Numbers Pro: version: 1.18.1, author: SkyVerge
WooCommerce Tax Exempt: version: 2.2.9, author: IgniteWoo.com
WooPack for Beaver Builder: version: 1.4.5, author: Team IdeaBox - Beaver Addons
WordPress Backup & Security Plugin - BlogVault: version: 4.77, author: Backup by BlogVault
WP Mail SMTP: version: 3.4.0, author: WPForms
WP Menu Cart Pro: version: 3.8.0, author: WP Overnight
WPMU DEV Dashboard: version: 4.11.12, author: WPMU DEV
Yoast SEO: version: 18.8, author: Team Yoast
Yoast SEO: Search index purge: version: 1.1.0, author: Team Yoast
Yoast SEO: WooCommerce: version: 14.8, author: Team Yoast

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
imagick_version: 3.5.1
file_uploads: File uploads is turned off
post_max_size: 128M
upload_max_filesize: 128M
max_effective_size: 128 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 122 MB
imagick::RESOURCETYPE_DISK: 1073741824
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 512 MB
imagick::RESOURCETYPE_MEMORY: 256 MB
imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JBG, JBIG, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.3.0
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 5.13.0-1023-gcp x86_64
httpd_software: nginx/1.21.4
php_version: 7.4.27 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 300
memory_limit: 256M
max_input_time: 300
upload_max_filesize: 128M
php_post_max_size: 128M
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.5.13-MariaDB-1:10.5.13+maria~focal
client_version: mysqlnd 7.4.27
max_allowed_packet: 33554432
max_connections: 10

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /www/thermalsupport_582/public/wp-content
WP_PLUGIN_DIR: /www/thermalsupport_582/public/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### wp_mail_smtp ###

version: 3.4.0
license_key_type: lite
debug: No debug notices found.
lite_install_date: Jul 28, 2021 @ 7:13pm

### pods ###

pods-server-software: nginx/1.21.4
pods-user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36
pods-session-save-path: /var/lib/php/sessions
pods-session-save-path-exists: No
pods-session-save-path-writable: No
pods-session-max-lifetime: 1440
pods-opcode-cache-apc: Yes
pods-opcode-cache-memcached: No
pods-opcode-cache-opcache: Yes
pods-opcode-cache-redis: No
pods-object-cache-apc: Yes
pods-object-cache-apcu: Yes
pods-object-cache-memcache: No
pods-object-cache-memcached: Yes
pods-object-cache-redis: Yes
pods-memory-current-usage: 34.158M
pods-memory-current-usage-real: 34.000M
pods-network-wide: No
pods-install-location: /wp-content/plugins/pods/
pods-developer: No
pods-tableless-mode: No
pods-relationship-table-enabled: Yes
pods-light-mode: No
pods-strict: No
pods-allow-deprecated: Yes
pods-api-cache: Yes
pods-shortcode-allow-evaluate-tags: No
pods-sessions: Disable sessions
pods-can-use-sessions: No
pods-relationship-table-status: 0

I’ve decided this one instance is wonky. All orders prior to and after the one person made a payment via PayPal have worked. Thanks for the tips!

Thank you, Mike. I’ve confirmed mail is sending and that PayPal IPN settings are correct.

My client received a notification from PayPal that a payment was made via the shopping cart. However, that event did not trigger in WooCommerce. There’s no record of the order in any status.

https://agcustomgunleather.com/

Sorry, I thought I *had* already drilled down.

A couple of troubleshooting questions since I couldn’t replicate this when running either Coraline itself or a child theme:

Are you using the More tag to generate those links?

Do they work as expected if you activate the parent theme? If so, try redoing your child-theme tweaks bit by bit to figure out where a coding error may have crept in.

I was being sneaky by posting here on Contributor Day in Philly just before I caught my plane. This is a valid question in the forum and I couldn’t replicate the problem either. I’m going to take your response back to the original poster and mark this Resolved.

Take a look at the Product CSV Import Suite WooCommerce extension. It lets you import and export products to and from WooCommerce. You can import hundreds, even thousands, of products using one file.

https://docs.woothemes.com/documentation/plugins/woocommerce/woocommerce-extensions/product-csv-import-suite/

Let’s try some basic troubleshooting steps:

1. Disable all plugins
2. Change Permalinks to DEFAULT (/?=123)
3. Change permalinks BACK to the desired format (Post Name)
4. Activate plugins you want one-by-one
5. Evaluate permalink issue after activating each plugin

Have you reached out to the plugin developers for their support? The changelog reports several fixes related to shortcodes.

I’m assuming from your question that the Permalinks setting is still set to use the database ID number. Did you know there is a setting you can set that will apply to all of your posts?

Please check the permalink structure in WordPress from the Settings > Permalinks menu on the dashboard. In earlier versions of WordPress the default was set to use the database ID number of each post as the permalink.

NOTE: While the act of making the change is as simple as selecting a new permalink type and clicking save, the consequences of that action require a little more discussion.

There is a very useful guide to using permalinks in the WordPress codex that can give you ideas for your new structure.

Tell me a little more about the shopping cart integrated with your current site. Do you intend to create a shopping cart within your new WordPress site?

Are you still experiencing problems with the Continue Reading link?

I successfully tested the link on the November 30th post, The Folly of the FP Bag from the home landing page using the Chrome browser.

Are the shortcodes actually disappearing from the content? i.e. if you create a page, add the shortcode, save it and then open the page for editing again – the shortcode has disappeared?

Or, is it just the content that should be created by the plugin for the shortcode not showing up? and the shortcode is in fact not disappearing from the post content?

Thanks, I’ll do that now.