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Viewing 15 replies - 1 through 15 (of 27 total)
  • Thread Starter Kathy Drewien

    (@kdrewien)

    We replaced the file as suggested and the site is back online.

    I did not use WP_DEBUG prior to replacing the file.

    Kathy

    Thread Starter Kathy Drewien

    (@kdrewien)

    Pods Version 2.8.16 was updated from the most recent version today.

    
    ### wp-core ###
    
    version: 5.9.3
    site_language: en_US
    user_language: en_US
    timezone: America/New_York
    permalink: /%year%/%monthnum%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 2280
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /www/thermalsupport_582/public
    wordpress_size: loading...
    uploads_path: /www/thermalsupport_582/public/wp-content/uploads
    uploads_size: loading...
    themes_path: /www/thermalsupport_582/public/wp-content/themes
    themes_size: loading...
    plugins_path: /www/thermalsupport_582/public/wp-content/plugins
    plugins_size: loading...
    database_size: loading...
    total_size: loading...
    
    ### wp-dropins (1) ###
    
    object-cache.php: true
    
    ### wp-active-theme ###
    
    name: Beaver Builder Theme (bb-theme)
    version: 1.7.11
    author: The Beaver Builder Team
    author_website: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
    parent_theme: none
    theme_features: core-block-patterns, woocommerce, widgets, widgets-block-editor, post-thumbnails, fl-theme-builder-headers, fl-theme-builder-footers, fl-theme-builder-parts, automatic-feed-links, title-tag, align-wide, wp-block-styles, html5, menus, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider
    theme_path: /www/thermalsupport_582/public/wp-content/themes/bb-theme
    
    ### wp-mu-plugins (2) ###
    
    Kinsta Must-use Plugins: version: 2.4.2, author: Kinsta Team
    Support Dashboard Bootstrap: author: (undefined), version: (undefined)
    
    ### wp-plugins-active (48) ###
    
    ACF Content Analysis for Yoast SEO: version: 3.0.1, author: Thomas Kr?ftner, ViktorFroberg, marol87, pekz0r, angrycreative, Team Yoast
    Advanced Custom Fields: version: 5.12.2, author: Delicious Brains
    Akismet Anti-Spam: version: 4.2.3, author: Automattic
    Beaver Builder Plugin (Agency Version): version: 2.5.4, author: The Beaver Builder Team
    Beaver Themer: version: 1.4.1.2, author: The Beaver Builder Team
    Document Gallery: version: 4.4.3, author: Dan Rossiter
    Enable Media Replace: version: 3.6.3, author: ShortPixel
    FiboSearch - AJAX Search for WooCommerce: version: 1.17.0, author: FiboSearch Team
    Flexible Checkout Fields: version: 3.2.2, author: WP Desk
    Gravity Forms: version: 2.6.2, author: Gravity Forms
    Gravity Forms Zero Spam: version: 1.2.1, author: GravityView
    Groups: version: 2.16.2, author: itthinx
    IgniteWoo Updater: version: 3.0.3, author: IgniteWoo.com
    Maintenance Dashboard: author: (undefined), version: 4.0.8
    Multi-Carrier Shipping Plugin for WooCommerce: version: 2.1.2, author: PluginHive
    Nav Menu Roles + WooCommerce Memberships Bridge: version: 1.0.0, author: Kathy Darling
    Page Links To: version: 3.3.6, author: Mark Jaquith
    Pods - Custom Content Types and Fields: version: 2.8.16, author: Pods Framework Team
    Posts Table Pro: version: 2.4.1, author: Barn2 Plugins
    PowerPack for Beaver Builder: version: 2.23.1, author: IdeaBox Creations
    Print Invoice & Delivery Notes for WooCommerce: version: 4.6.5, author: Tyche Softwares
    Redirection: version: 5.2.3, author: John Godley
    Show-Hide/Collapse-Expand: version: 1.2.5, author: Bunte Giraffe
    Smush Pro: version: 3.9.9, author: WPMU DEV
    Sucuri Security - Auditing, Malware Scanner and Hardening: version: 1.8.30, author: Sucuri Inc.
    Support Custom Code: author: (undefined), version: 1.0
    Theme Customisations: version: 1.0.0, author: WooThemes
    Ultimate Addons for Beaver Builder: version: 1.34.5, author: Brainstorm Force
    User Role Editor: version: 4.62, author: Vladimir Garagulya
    User Switching: version: 1.5.8, author: John Blackbourn & contributors
    Widget CSS Classes: version: 1.5.4.1, author: Jory Hogeveen
    Woo-Add-To-Carts: version: 3.2.0, author: LinkFlowUsers
    WooCommerce: version: 6.4.1, author: Automattic
    WooCommerce Authorize.Net Gateway: version: 3.7.0, author: SkyVerge
    WooCommerce Dynamic Pricing: version: 3.1.27, author: Element Stark
    WooCommerce FedEx Shipping Plugin with Print Label: version: 5.0.4, author: PluginHive
    WooCommerce Google Analytics Integration: version: 1.5.8, author: WooCommerce
    WooCommerce Memberships: version: 1.23.0, author: SkyVerge
    WooCommerce Sequential Order Numbers Pro: version: 1.18.1, author: SkyVerge
    WooCommerce Tax Exempt: version: 2.2.9, author: IgniteWoo.com
    WooPack for Beaver Builder: version: 1.4.5, author: Team IdeaBox - Beaver Addons
    WordPress Backup & Security Plugin - BlogVault: version: 4.77, author: Backup by BlogVault
    WP Mail SMTP: version: 3.4.0, author: WPForms
    WP Menu Cart Pro: version: 3.8.0, author: WP Overnight
    WPMU DEV Dashboard: version: 4.11.12, author: WPMU DEV
    Yoast SEO: version: 18.8, author: Team Yoast
    Yoast SEO: Search index purge: version: 1.1.0, author: Team Yoast
    Yoast SEO: WooCommerce: version: 14.8, author: Team Yoast
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
    imagick_version: 3.5.1
    file_uploads: File uploads is turned off
    post_max_size: 128M
    upload_max_filesize: 128M
    max_effective_size: 128 MB
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 122 MB
    imagick::RESOURCETYPE_DISK: 1073741824
    imagick::RESOURCETYPE_FILE: 768
    imagick::RESOURCETYPE_MAP: 512 MB
    imagick::RESOURCETYPE_MEMORY: 256 MB
    imagick::RESOURCETYPE_THREAD: 1
    imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JBG, JBIG, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
    gd_version: 2.3.0
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 5.13.0-1023-gcp x86_64
    httpd_software: nginx/1.21.4
    php_version: 7.4.27 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 10000
    time_limit: 300
    memory_limit: 256M
    max_input_time: 300
    upload_max_filesize: 128M
    php_post_max_size: 128M
    curl_version: 7.68.0 OpenSSL/1.1.1f
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.5.13-MariaDB-1:10.5.13+maria~focal
    client_version: mysqlnd 7.4.27
    max_allowed_packet: 33554432
    max_connections: 10
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /www/thermalsupport_582/public/wp-content
    WP_PLUGIN_DIR: /www/thermalsupport_582/public/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### wp_mail_smtp ###
    
    version: 3.4.0
    license_key_type: lite
    debug: No debug notices found.
    lite_install_date: Jul 28, 2021 @ 7:13pm
    
    ### pods ###
    
    pods-server-software: nginx/1.21.4
    pods-user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36
    pods-session-save-path: /var/lib/php/sessions
    pods-session-save-path-exists: No
    pods-session-save-path-writable: No
    pods-session-max-lifetime: 1440
    pods-opcode-cache-apc: Yes
    pods-opcode-cache-memcached: No
    pods-opcode-cache-opcache: Yes
    pods-opcode-cache-redis: No
    pods-object-cache-apc: Yes
    pods-object-cache-apcu: Yes
    pods-object-cache-memcache: No
    pods-object-cache-memcached: Yes
    pods-object-cache-redis: Yes
    pods-memory-current-usage: 34.158M
    pods-memory-current-usage-real: 34.000M
    pods-network-wide: No
    pods-install-location: /wp-content/plugins/pods/
    pods-developer: No
    pods-tableless-mode: No
    pods-relationship-table-enabled: Yes
    pods-light-mode: No
    pods-strict: No
    pods-allow-deprecated: Yes
    pods-api-cache: Yes
    pods-shortcode-allow-evaluate-tags: No
    pods-sessions: Disable sessions
    pods-can-use-sessions: No
    pods-relationship-table-status: 0
    
    
    Thread Starter Kathy Drewien

    (@kdrewien)

    I’ve decided this one instance is wonky. All orders prior to and after the one person made a payment via PayPal have worked. Thanks for the tips!

    Thread Starter Kathy Drewien

    (@kdrewien)

    Thank you, Mike. I’ve confirmed mail is sending and that PayPal IPN settings are correct.

    My client received a notification from PayPal that a payment was made via the shopping cart. However, that event did not trigger in WooCommerce. There’s no record of the order in any status.

    https://agcustomgunleather.com/

    Thread Starter Kathy Drewien

    (@kdrewien)

    Sorry, I thought I *had* already drilled down.

    A couple of troubleshooting questions since I couldn’t replicate this when running either Coraline itself or a child theme:

    Are you using the More tag to generate those links?

    Do they work as expected if you activate the parent theme? If so, try redoing your child-theme tweaks bit by bit to figure out where a coding error may have crept in.

    Thread Starter Kathy Drewien

    (@kdrewien)

    I was being sneaky by posting here on Contributor Day in Philly just before I caught my plane. This is a valid question in the forum and I couldn’t replicate the problem either. I’m going to take your response back to the original poster and mark this Resolved.

    Take a look at the Product CSV Import Suite WooCommerce extension. It lets you import and export products to and from WooCommerce. You can import hundreds, even thousands, of products using one file.

    https://docs.woothemes.com/documentation/plugins/woocommerce/woocommerce-extensions/product-csv-import-suite/

    Let’s try some basic troubleshooting steps:

    1. Disable all plugins
    2. Change Permalinks to DEFAULT (/?=123)
    3. Change permalinks BACK to the desired format (Post Name)
    4. Activate plugins you want one-by-one
    5. Evaluate permalink issue after activating each plugin

    Have you reached out to the plugin developers for their support? The changelog reports several fixes related to shortcodes.

    I’m assuming from your question that the Permalinks setting is still set to use the database ID number. Did you know there is a setting you can set that will apply to all of your posts?

    Please check the permalink structure in WordPress from the Settings > Permalinks menu on the dashboard. In earlier versions of WordPress the default was set to use the database ID number of each post as the permalink.

    NOTE: While the act of making the change is as simple as selecting a new permalink type and clicking save, the consequences of that action require a little more discussion.

    There is a very useful guide to using permalinks in the WordPress codex that can give you ideas for your new structure.

    Tell me a little more about the shopping cart integrated with your current site. Do you intend to create a shopping cart within your new WordPress site?

    Are you still experiencing problems with the Continue Reading link?

    I successfully tested the link on the November 30th post, The Folly of the FP Bag from the home landing page using the Chrome browser.

    Are the shortcodes actually disappearing from the content? i.e. if you create a page, add the shortcode, save it and then open the page for editing again – the shortcode has disappeared?

    Or, is it just the content that should be created by the plugin for the shortcode not showing up? and the shortcode is in fact not disappearing from the post content?

    Thread Starter Kathy Drewien

    (@kdrewien)

    Thanks, I’ll do that now.

Viewing 15 replies - 1 through 15 (of 27 total)