kemaeleon

Thanks – I will be in touch in a few weeks time – but I am not interested in a purchase – this is in the understanding that you are using the pre-sales form as a mechanism to sort out problems.

I am still running WordPress 5.3.6, you could put that onto your staging server and see whether you get similar issues. Tried an upgrade to wordpress 5.6 – but that seemed to cause other problems, i.e. edit links somehow broken.

Keen to solve the problem – I have some availability in two weeks time – will stick to the old version of Neve, which is very beautifully designed and looking forward to sorting out the issue.

Thanks for your help and hard work.

Well, I logged onto my wordpress website – updated the theme – only that – no other changes and get the same behavior.
Header colors are a mess – all settings gone – background image blurred and the header customizer now displays some shortcodes to objects rather than an interactive menu.

For example, to change colors in the header text, I end up looking at this:

var(–nv-text-color)

instead of a menu.

I do not know what you have broken – but this is really not acceptable – will go and restore my backup now – as this version looks bad – and could only be fixed if I went and changed CSS manually.