kenil802

Hi @lanie39023,

Apologies for the inconvenience caused due to this banner.

The above message is coming from the index.php file of our plugin and it was added so that if someone tries to access the directory of the plugin. Also, we are not writing the same in theme files.

We are investigating the issue at our end and we shall be releasing an update in 2-3 days with a fix for this issue.

Regards,
Kenil Shah

Hi @alperdereli,

Apologies for the delay in response.

This is strange. The plugin does not change the status automatically. So, could you please tell us whether the order changes to the default order status or the custom order status? Also, it would be great if you can share the screenshot of the plugin settings so that we can check once.

Regards,
Kenil Shah

Hi @compusis11,

Apologies for the delay in response.

Could you please explain to us in a bit more detail along with the screenshot what exactly are your requirements so that we can assist you in a better way?

Regards,
Kenil Shah

Hi @dzaho,

Regarding the query, could you please share the screenshot of the missing orders on the dashboard and also the screenshot of database where they are coming so that we can check once and let you know?

Regards,
Kenil Shah

Hi @cityprint,

Regarding the query, I am afraid that currently, it is not possible from our plugin to add more than one image when we use a single file input field.

Do let us know if you have any further queries.

Regards,
Kenil Shah

Hi @revschaef,

We have replicated the issue on our staging site where the prices are not getting changed when we change the variation.

However, we will work on this issue and get back to you with an update.

Regards,
Kenil Shah

• This reply was modified 4 years, 1 month ago by kenil802.

Hi @newki75,

Extremely sorry for the delay.

Could you please let us know whether you are using any plugins for the composed products? If yes, then please share the plugin with us so that we can check the issue with that plugin, and accordingly, we can solve the issue.

Regards,
Kenil Shah

Hi @grlatam,

I have replicated the issue on our staging site where the product currency shows the original currency and the amount and not the converted currency amount when we order again from My Account >> Orders page.

However, I have added the issue on our Github repository and soon we will work on this and get back to you with an update.

Regards,
Kenil Shah

Hi @klauspoon,

Apologies for the delay in response.

The code which you are using is for removing the Price and Total column completely from the delivery notes. So, could you please let us know how do you want to show the shipping method? Do you want to show the shipping method in orders info, in this block https://prnt.sc/y0qztd?

Regards,
Kenil Shah

Hi @yatgirl,

Could you please let us know which critical error are you facing? For us, it is working fine with the snippet shared.

Regards,
Kenil Shah

Hi @akwholesaledist,

Apologies for the delay in response.

Using the code which is shared with you will add the field in the product description area like this:- https://prnt.sc/y0m854, so could you please check whether the meta key used is correct or not?

Regards,
Kenil Shah

Hi @zzbeck,

Apologies for the delay in response.

Please add the below code and it will come like this as shown in the screenhsot: https://prnt.sc/y0ra4c

Code:

add_filter( ‘wcdn_order_item_fields’, ‘wcdn_product_field’, 10, 4 );
function wcdn_product_field( $array, $product, $order, $item ) {
$new_fields = array();
$new_fields[‘field_name’] = array(
‘label’ => ‘Your field name :’,
‘value’ => get_post_meta( $product->id, ‘field_meta_key’, true )
);
return $new_fields;
}

In the above snippet, change the label and add the correct meta key to get the value of that field, and after that add it in the functions.php file of the active theme.

Do let us know how it goes.

Regards,
Kenil Shah

Hi @caroso73,

We have checked on this and found that the Order date which is coming here: https://prnt.sc/y0v2it will be of when the Order is placed, so can you tell us about which billing date you are talking about?

Regards,
Kenil Shah

Hi @dabert3,

Could you please let us know which security deposit payment are you talking about? It would be great if you can explain to us in a bit more detail what exactly are your requirements as we are a bit unclear with your query?

Regards,
Kenil Shah

Hi @justin77,

Apologies for the delay in response.

I am afraid that currently, it is not possible from our plugin to show discount and total price per line.

Do let us know if you have any further queries.

Regrads,
Kenil Shah