kenil802

Hi @woomigrating,

Could you please tell us what issue are you facing with the payment gateway? It would be great if you can share a screenshot of the same.

Also, regarding custom order numbers not used for the new orders, I am afraid that currently, it is not possible from our plugin to achieve your requirements.

Regards,
Kenil Shah

Hi @klivie,

Could you please let us know where exactly have you clicked on the print invoice button that showed the 502 error? It would be great if you can share the screenshots of the same so that we can try once on our site.

Regards,
Kenil Shah

Hi @uniqcode,

Could you please let us know which version of the WooCommerce Subscription plugin are you using on your site? Also, it would be great if you can share the steps to replicate the issue so that it would be easy for us to check in detail.

Regards,
Kenil Shah

Hi @ingyaroslav,

Could you please let us know what option have you set for the Cart and Checkout Behavior setting? It would be great if you can share the screenshot of the plugin settings so that we can check that.

Regards,
Kenil Shah

Hi @mediaworksweb,

Could you please let us know which payment gateway are you using on your site? It would be great if you can share a payment gateway plugin copy or the link with us so that we can check once by installing that plugin.

Please do share the same so that we can assist you in a better way.

Regards,
Kenil Shah

Hi @nejcox,

Currently, we do not have an option to show a free fee instead of a 0.00 fee.

However, I will ask the developer whether it is possible to do so or not and get back to you with an update.

Regards,
Kenil Shah

Hi @dirkvanroy1970,

Could you please let us know which other plugin are you using on your site?

Regards,
Kenil Shah

Hi @pepinvik,

Could you please let us know whether you have made any changes to the plugin settings or any other plugin on your site?

Also, please try once by deactivating all other plugins except for the WooComemerce, Print Invoice and Delivery Notes, and Extra Product Options plugin and then check whether the issue still exists or not.

Do let us know how it goes.

Regards,
Kenil Shah

Hi @zzbeck,

Regarding the query, I am afraid that currently, it is not possible from our plugin to auto print the new orders.

Do let us know if you have any further queries.

Regards,
Kenil Shah

Hi @debbiedog123456,

We have not yet checked our plugin with the WooCommerce Currency Switcher plugin so we are not sure how it works.

However, it would be great if you can share the plugin link with us if free and if it is a Pro plugin then you can share a plugin copy by emailing us on “support at tychesoftwares dot freshdesk dot com” so that we can check on our site by installing the plugin.

Regards,
Kenil Shah

Hi @kajahal,

Apologies for the delay in response.

Could you please share the steps to replicate the issue so that we can check once by following the same?

Regards,
Kenil Shah

Hi @robitpunk.

I am glad to know that you have fixed the issue on your site.

Regards,
Kenil Shah

• This reply was modified 4 years, 2 months ago by kenil802.

Hi @jowo,

Apologies for the extreme delay.

Could you please try once by deactivating all other plugins except the WooCommerce and the Custom Order Numbers plugin and then check whether the issue still exists or not?

Do let us know how it goes.

Regards,
Kenil Shah

Hi @dirkvanroy1970,

Apologies for the delay in response.

I have tried to replicate your issue on our staging site by adding 2 product add-ons but I am unable to replicate it. To me, both the product add-ons are visible on the print invoice.

So, can you please let us know how many add-ons have you kept so that we can try once by adding that many and see how it works?

Regards,
Kenil Shah

Hi @nicado,

Regarding the query, do you mean that you want to delete the old custom status from the Custom Order Status page?

Please let us know in detail so that we can assist you in a better way.

Regards,
Kenil Shah