kentonhirowatari

@j-dimension,

I am sorry that you are frustrated with the new version of our plug-in. Unfortunately bugs and security concerns in the old version required a complete re-write of the code. Our goal was to start with a very simple functioning version of the plugin and then continue to add features both from customer requests and from what we see as important. The old version is still available for your use until this version has the features that you want.

Line charts are now available in the pro version of this product as we would like to be able to continue to put development time into maintaining and improving this plug-in.

Thank-you for your feature suggestions. We definitely have plans to add further customization for charts and tables, the tool-tip feature and some labelling issues related to larger datasets. Note that some of the other table types available in the pro are much better at dealing with larger datasets (See the demos). Thank-you for your suggestions regarding names for charts and space for the SQL column as those are simple things that we can fix to better serve our customers. We would be happy to work with you to try to figure out what is happening with the charts that you have that are not displaying. Please feel free to Contact Us as we do tend to offer support even to our lite users.

Thank-you kindly,

Rose

• This reply was modified 6 years, 7 months ago by kentonhirowatari.

This error was fixed. Sorry you didn’t get a chance to try it.

Marking this as resolved for now, but I’d be happy to look into any character issues that come up in the future.

This is fixed in version 3.0.9. All the best.

This is fixed in version 3.0.4. All the best.

• This reply was modified 6 years, 9 months ago by kentonhirowatari.

Hi

Are you upgrading from an older version? Are you upgrading to the latest version? If you email me [email protected] and are willing to give me access to your site, I can look into it further.

Regards,
Kenton

Hi

Are you upgrading from an older version? Are you upgrading to the latest version? If you email me [email protected] and are willing to give me access to your site, I can look into it further.

Regards,
Kenton

Hi Carmen,

Sorry this happened. I can help you fix it. Can you confirm you at least PHP version 5.5.9? Also, can you provide any logs.

Regards,
Kenton

Hi Volker,

Sorry about misspelling your name in my last message.

I’ve been looking into this but unfortunately I can’t reproduce the issue.

What happens with the query: select ‘ü’

What is the results of the following:
SHOW VARIABLES LIKE ‘char%’;
SHOW FULL COLUMNS FROM ffhwp_v_events;
SHOW TABLE STATUS where name like ‘ffhwp_v_events’;

Can you double check that on those pages you have the following in your html: <meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ />

Regards,
Kenton

Hi Voker,

I looked into this, but I haven’t been able to recreate the issue. See image: https://i.imgur.com/aHeYdcZ.png.

Could you explain the issue you’re having a bit more and I’ll continue looking into it.

Regards,
Kenton

Hi,

Sorry to hear about this issue I would have expected removing all the old tables would have fixed the issue.

The PHP error logs on what I need. Sometimes these will be included in the apache logs but it depends on your setup. Alternatively, you can enable debugging see: https://codex.www.ads-software.com/Debugging_in_WordPress and send me errors from there.

If you’d like, you can email me [email protected] and we can setup a call and work through this.

Please update to the newest version (3.0.2). This issue should be fixed. Please let me know if you have any other issues.

Please update to the newest version (3.0.2). This issue should be fixed. Please let me know if you have any other issues.

Hi Neil,

Sorry to hear about that. Can you paste the full error info.

Kenton

Hi Daniel,

Sorry to hear about that issue. I’m not sure if this plugin will work well on multisites or not. I’ll test more and get back to you. In the meantime I’d recommend staying on 1.6.7.

All the best,
Kenton