Artur Bobinski

Hi there,

The export / import should do it. I would maybe even use a plugin to do a full backup of some sort, or export the database tables for WooCommerce. There’s a few articles online available that show plugins or database exports and imports when it comes to WooCommerce that might help.

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=how%20to%20backup%20woocommerce

Hi,

If your theme uses menus, you can add the page back to About Us menu item by going to Appearance -> Menus.

Hope that helps.

Thank you,
Artur

Hi,

Yes, export and import just the WC stuff. Do make sure you have WC installed on the main website before importing.

Hope that helps. Always do a backup no matter what, just in the strangest of cases you’ll be able to go back.

Thank you,
Artur

Hi @nessynoodles

Sure, place this into your wp-config.php file:

define('WP_HOME','https://beyondnlp.edu.au');
define('WP_SITEURL','https://beyondnlp.edu.au');

That should do it. If it works and you log in. Don’t forget to update the url under Settings. Both urls to the edu.au one.

Hope that helps.
Thank you,
Artur

Hi @nessynoodles,

Ahhh … had a duh moment last night. Looking at the above I think try doing the last line something like this;

RewriteRule ^(.*)$ https://beyondnlp.edu.au/$1 [R=301,L]

I think that will work.

Thank you,
Artur

@vmalin,

Completely understandable, no worries. Everyone has their troubles at one time or another. It’s OK.

Glad it worked and things are in order now ??

Have a good one.

Regards,
Artur

Hi,

If you can ftp into your website, in the root directory of your site like /HTML or /public_HTML try and locate .htaccess file and rename it to something like bak.htaccess.

Then see if you can log back in and do the customizer. If you can, don’t do anything and go back to the dashboard, go to settings and click permalinks. Then just hit update. That will create a new and working .htaccess file which hopefully will not cause the same issue.

Let us know.

Thanks,
Artur

Hi,

Sounds like your Web server isn’t listening to the ssl port 443 which is for ssl. It might be that your Admin didn’t install the ssl properly for the domain. So http does the job and directs to the right directory on the server but https directs any https domain to the main first domain that was created on the server since it wasn’t told what domains go to what directory on the server under ssl request.

Hope that makes sense. Simply put, Web server be that apache or nginx isn’t configured right. Httpd.conf or even vhost stuff needs to be checked and corrected.

Thank you,
Artur

Hi,

Like @citra stated, if it’s on the side then it’s 99% your sidebar. Also unless the theme has hard coded the blog stuff, you can remove them by going into WordPress Dashboard, Appearance – > Widgets. You’ll have to open the drop there for the label “Sidebar”, or “Sidebar 1” and delete each one widget. You might see a mix depending on initial theme option import or setup, so just make sure you are deleting things blog related and not woocommerce. ??

Hope that helps and solves your problem.

Thank you,
Artur

Hi,

Both domains work fine for me. Both go to the main url and not https://beyondnlp.edu.au/beyondnlp

Thanks,
Artur

I see, I’m glad it got fixed. From experience, some people by mistake put the HTML into the editor under visual and not under text. That’s the only reason I see your code would display in HTML or anything else. If for example you enter HTML code under text, it gets rendered from HTML into markup graphic type… Like a normal Web page. If you copy and paste code in visual, sometimes it doesn’t get converted and stays as HTML code. Thus displaying itself and not being rendered by the browser. I’m guessing also the Cornerstone being activated converts the code as it understand it, if deactivate it, nothing happens in terms of conversion/rendering so it puts out raw.

Hope that makes sense and like I said, only possibility I see, unless someone else wants to shine in on the issue.

Sorry, wished I could help more in this matter.

Thank you,
Artur

You mean edited the homepage through WordPress or FTP. If WordPress, then you removed a shortcode… Was it something like [something]??

I’m thinking also that within your template, maybe you left a code tag opened and the browser renders part of it but shows the rest of the page code.

First try what @michael suggested, beating me to it. ??

Thank you,
Artur

Hi,

You might have to contact your hosting provider to get the information. They might also be willing to rename that file for you. The file seems to have an issue which is from the theme itself. It’s for Breadcrumb which unless you are using it, probably won’t cause another issue renaming it. Just remember that if it does, you’ll have to rename it back and find a fix to it.

I hope this works for you. Keep us informed.

Thank you,
Artur

Hi Kerbi,

Do you have access to FTP at least?

Thank you,
Regards,
Artur